Canadian Imperial Bank of Commerce [CIBC]

I had a very bad experience started with CIBC when I received a phone call from the bank to a Call Center position on Thursday November 7, 2019. She asked a few questions and at the end of the conversation she mentioned that there will be 2nd interview. Email received from Jannat Shafique for the 2nd interview. I had 2 options either November 8 or November 11, 2019. I have chosen November, 11, 2019 at 2 pm. I realized it was Remembrance day and I emailed her back to find out whether if I will be interviewed, she did not respond back until Nov 8. I was not able to answer the phone call because I was at work. Jannat Shafique left me a voicemail saying that she needs to talk with me about the phone interview yet she did not tell me that I was not selected from her second phone call. Therefore, I received a call from Jannat Shafique yesterday again yet she has not indicated that I was not selected for the second phone interview. What I don't understand is why she rounded for so long to let me know that I was not selected for the position!
Her behavior was unprofessional, unethical, misleading.