Menu
For Business Write a review File a complaint
Camille Rose Naturals

Camille Rose Naturals review: Several

B
Author of the review
9:45 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is a very large successful company in the US and abroad. I fail to see why they cannot hire customer service agents to respond to calls and emails.

On January 13th I ordered (8) products totaling $112.66. I happen to live in the same state as Camille Rose Naturals (Georgia).

On 1/22 I received (4) of the products with no explanation. I sent numerous emails on their website and externally. The company did not respond to any of my emails until I requested a refund from PayPal. I finally received a response from CR on 1/25. They informed me they were sending the remaining (4) products.

On 1/27 I received (2) products and I am still missing (2) products. Once again, I'm emailing them and getting no response. Additionally, the Algae Renew Conditioner that I received was not sealed like all the others I've purchased in the past, and the color is a greenish/gray.

I am still waiting for a response on the (2) items I did not receive and would like to know why the ones I did receive are not sealed and the color is off.

This is so sad, my faith and confidence in this company is now gone.

Claimed loss: $64

Desired outcome: $64

Confidential Information Hidden: This section contains confidential information visible to verified Camille Rose Naturals representatives only. If you are affiliated with Camille Rose Naturals, please claim your business to access these details.

0 comments
Add a comment
  1. Camille Rose Naturals Contacts

  2. Camille Rose Naturals emails
  3. Camille Rose Naturals address
    318 Corporate Pkwy STE 101, Macon, Georgia, 31210-1254, United States
  4. Camille Rose Naturals social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 26, 2024
Camille Rose Naturals Category
Camille Rose Naturals is ranked 48 among 165 companies in the Hair Care category