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Camp Australia

Camp Australia review: bad staff 6

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7:30 am EST
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I have NEVER in my life been in a place so unjust! I was hired on for a part time position in a OSHC- Pert h WA - Before and After School Care. The the company is a JOKE, most the employees are incompetent, they yell and intimidate the children all the time! The Coordinator calls the "SLOWER" children, or children that have a vivid mind Idiots! She sits i all day on the phone or she's out wonder somewhere... sad! There where several times when a child slapped, pushed, punched, and or kicked by another child and staff was NOWHERE to be found! I was Never officially trained, I was "Trained" for three days 3-4 total hours.! All they care about is the money NOT well being of the children...I feel so bad for the parents that do have their children enrolled there On several occasions childrens food was taken away from them and thrown in the bin, (which is ALWAYS non-nutritional and cheap) the set up of the rooms is a joke in the worst possible place at the school, they are hot in summer and very cold in winter! This Camp Australia needs to have their license pulled and shut the doors! ! Don't even bother taking your child in there either with a sun burn, scratch or bruise... the Coordinator will grill the child to say their parents did it!

Jun 14, 2018 7:47 pm EDT
Camp Australia customer support contacts
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1731 Malvern Road Glen Iris, Victoria, 3146, AU

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Thank you for reaching out, please get in contact with our Customer Care team on 1300 105 343 or email oshc@campaustralia.com.au. Make sure to include your customer account number so we can verify your identity. The team are available 24 hours a day, 7 days a week (except National Public Holidays).
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Lisagreen 1455
Perth, AU
Mar 11, 2013 9:55 pm EDT

Wanneroo Area. There is 2 camp Australia's in this area at two of the schools and i'm absolutely amazed that the staff are either 15 years old or over 60. My children after sitting down at school all day then have to sit down and "draw" or colour in. They told me that they are given a whole carrot and maybe a small apply to eat. That's it.! they come home hungry and bored! There is a large oval right there and it's ever used. Whats worse is the lady in charge leaves the children to go outside the premises leaving the children unsupervised to put rubbish in the large skip bins that is at least 5 meters away. I have left this before and after school care center and recommend others do the same. My complaints have not been dealt with, and so i had no choice but to leave.

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Jessica Clarke
Perth, AU
Oct 17, 2013 11:03 pm EDT

Hocking Primary School- camp Australia
The camp Australia staff are not enthusiastic about their jobs by looking dull, uninterested and quiet frankly they look like they don't want to be there. I have seen their boxes of fruit that have been delivered Monday in the afternoon and continues to stay in the cardboard boxes all week, even in summer.
Also having my children attend Hocking, the camp Australia staff use the Hocking resources and disrespect the equipment, that should be for the children that attend Hocking and not to be use by a business that is for profit. when they have the money to purchase their own resources.

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Kaushambi Sanyal
US
Feb 25, 2016 7:21 pm EST

I totally agree with everything above. Camp Australia is a nightmare. My kid has been at the alamanda camp Australia campus for a month now but I am already looking for alternatives. They don't allow home food, and what they provide to the kids for afternoon tea is a joke. Small pieces of cut fruit that has turned black. God knows when they cut it and how hygienic it is. To add to it they serve it in a single sheet of tissue paper. The child has to sit on the floor and eat. They don't provide tables or chairs. To top it all the staff is horrible to talk to. Rude and misbehaving staff today told me that they won't even allow a whole unpeeled banana from home as they don't know what board it was kept on to cut and what knife was used. When I exclaimed its whole banana, the reply was that they don't know what fridge it was in. I never knew even fridges cause allergies! I have never encountered a worst place to leave your child in.

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AaZK
AU
Aug 30, 2016 5:44 pm EDT

As a Co coordinator of a school run service I am horrified by the stories I hear from parents and staff from Camp Australia. Please be aware there is strict regulations to how food is served and where children eat. It is important that families contact the Department with their concerns particularly when it relates to how your children are treated. Nothing will change unless parents take action.

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Mummy Picnic
AU
Apr 20, 2017 7:26 pm EDT

A pervasive culture of denial and blame-shifting where breaches in duty of care are involved. A few good apples in the lot are responsible and honest, who genuinely care about the kids.
Frustrating for parents who are trying to get their messages through and have to deal with officialdom, unaccountability, and not reading/listening properly, thus responding inadequately, inappropriately, or disatisfactorily.
I wish I could take my child to a safer, more genuinely caring, and honest environment, but our hands are so tied, options so restricted.
Breaks my heart every time Ihave to leave my child with them, and worry all day long.
To carers: if you've made a mistake (and we're only human), don't lie and deny it. Just be a decent human and do what you can to make it right.
To Camp Australia: we parents sign and go through a stack of forms to (legally indemnify you). So hold up your end by encouraging a positive culture of accountability and honesty.

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JayGeeAu
AU
Aug 23, 2017 9:23 pm EDT

Hi there,

I work with Seven's Sunday Night and I am working on a story about complaints against Camp Australia. I was hoping I might be able to speak with you and find out more information about what happened? My email is jjgorman@seven.com.au

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    1731 Malvern Road Glen Iris, Victoria, 3146, Australia
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