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On july 9 th I had cashed out 1600.00 and I made the deposit of 50.00 added a no max bonus and was winning.
And I was up to almost 3000.00. Got spinning again. Well I decided. To cash out 1600.00 and then the next day I got at his letter saying. They are confiscated my monies. Due to to many accounts
As for such
I only play on this one.
I never ever played any others and therefore they say due to multiple accounts the took it. But yet condone on while u wait log on to another account like really.
And this ain't the first time. The time before was cause I didn't pick the bonus or promotion
And they also said they'd give me my deposit back as I get to see it. Annabelle is the one who sent this out.
Like how many oeople. Do they ripnoff
Desired outcome: I would like my pay out .. my winning back
Well today will make day 5 and a half of waiting for a pay out since the ninth and I almost was there they processed my winnings and then all of a sudden I got locked out and they sent a email out saying they were gonna confiscate my winnings due to accounts.
Well the one account I play and knew I had is locked out. Why tho and they say I have to many accounts
I only had one that I knew so why is it my fault or who's do this the account ending in 79! Is not my account. So why am I not getting my winnings the 1600.00 ending in 24 is the account I use. Like really captain cooks casino is literally cooking us
Cora-lee help
I have been waiting for several days for my payout.
Captain cooks casino hasn't even Reyes or attempted to contact me I have sent out several emails in regards to my payout and they are making false accounts on me as I only play one
I want and I am entitled to my winnings fair and square.
They have been ripping off thousands of players
I don't kno how many but this is unfair and there committing g fraud
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I opened a new account as they had self excluded me for six months because I said something on a chat, I didn't say to exclude me they chose to. I opened up another account and won about 10000 I tried cashing out 3000 and they came back with a letter saying they will be confiscating the funds because I have multiple accounts . This is not right they owe me 10000 please can anybody put there help me I want my
10000 or we need to shut these guys down as they are scammers please help sincerely Lisa account number I won on was HCCRM0624950424