I receive a call from this company on a regular basis. The first part of the call is automated & it says it's, "Rachel from Cardmember Services." You have an option to press a number to speak to a representative. I have done that 3 times & when I ask them who they are trying to locate at this number, they hang up on me. Twice I asked them to take me off their calling list & they hung up abruptly. Once, I Hit * 69 on my phone, & it rang a local attorney's office. The woman answering the phone, identified herself as Rachel, & claimed to know nothing about the calls to my home. Last week I received 3 calls in one week. (I do not have Caller-ID. )When I searched for the Return Services phone # after today's call it listed: [protected]. When I called that number, a recording requested I contact the FTC with any complaints. The recording referred to a practice called, "Spoofing."
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm getting phone calls from cardmember services saying I'm on time with payments and now can get my payments lower. MY problem is I've never had a credit card, it's always been debit card. Please stop the phone calls, I get some days are around 8 a day. Other day more then 8. I'm have trouble getting the phone, I'm in a wheel chair so please stop the call. My phone # is 712/357/1039.