CashNetUSA / CNU Online Holdings’s earns a 3.9-star rating from 280 reviews, showing that the majority of borrowers are satisfied with lending experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Fraudulent company
CashnetUSA is the leading online lender in deceptive fraudulent practices. It is a unsecured unsafe lender whom targets helpless unfortunate individuals in attempt for profitable gain. They use deceptive forms to collect past due balances such as blind transactions through ones bank account, and they have hidden messages on the site that make users believe that one thing is going to happen when its not the case. Most people receive loans form this company and think that if they receive and extension they won't have to pay anything that's not the case there is always a fee.
Also if your applying online for a loan with cashnetusa make sure you set a end of action date for your loan. If this isn't done the loan will automatically extend an you will be out of more money than intended. They don't make this something that is understood to customers because they receive the bulk of there money in extensions so they'll do anything to get there 'Retention' from customers in extensions and however else necessary.
Be ware this is a unsecured and unsafe lender, just ask the numerous customers who have had issues with fraudulent credit card companies obtaining all there information and miscellaneous transactions showing on there bank account. Or maybe you should ask the non active customers(Customers who paid off there loan or filled the application but never received a loan) whom receive calls form a 3rd party who has all there information and is threatening legal action. Sad but true this is cashnetusa safe and unsecured history.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized debit
The money was in the account on the 28th as per our agreement i have a listing of transactions on my account for the 28th. You made no attempt to take the money out on the 28th. Legally you are in default. This i will turn into the federal trade Commission as to cashnetusa not abiding by the designated terms and making attempts to remove money from my...
Read full review of CashNetUSA / CNU Online Holdings and 10 commentsUnauthorized withdrawal
On August fifth, two thousand eight, I applied for a pay day loan from the above company. I later had a change of heart and contacted above company by phone to cancel my application, which was less then one hour after filing it. Days later, I was informed by my bank that thirty one dollars and eighty- five cents was withdrawn from my account. Which caused an over draft in my account, and I would like to be refunded . I can be reached at [protected]
Thank You,
Josephine Washington
I agree with Sean above, its very obvious "Anne" is a plant from Cash net UsA. These people are ruthless and scam everyone, if you get a loan from them demand a verification letter and state license number allowing them to loan the money.
To the comment by "Anne" above... Yeeeaaahhhh right. You aren't working with the company or anything like that. You just happen to be perusing the scam boards because of your positive experience with CashNet. Very sad...
Sorry this happened to you. I have been using Cash Net USA for about 6 mos. now, I have never had any problems. When I call, the people are very nice and do exactly what we discussed. I am sure they will refund your money. Just call and explain what happened. This is the best place on the net that I found. Would use them again...
Scam and cheating!
I also took out a loan with CashnetUSA. My payday is on the 10th of the month, and they deducted my bank account on the 7th which caused it to go under. In the meantime, my husband was laid off from his job. I contacted them to try to make arrangements to pay back the loan. They would not accept my offer, and told me collections would continue. I have talked to at least five different people in their collections department and e-mailed several times. Most of the people I talked to were very rude. One even hung up on me.
I stopped calling them back, and now they call me three times a day - to my home phone, my cell phone, and my employer. I have written to them by e-mail, by fax, and by certified letter. I told them that in accordance with Section 805C of the Fair Debt Collections Practices Act, I wanted them to Cease & Desist all phone calls to me. I have also told them they are in violation of Section 805A which states that they cannot call you at work if you tell them your employer does not allow it. Phone calls to my employer do not come directly to me. They must leave messages with the office staff who then put phone message notes in my box. It is now causing a problem at my place of employment.
I also intend to write to the Illinois State Attorney General's office about them. I would like to know if any class action is being taken against them.
The complaint has been investigated and resolved to the customer’s satisfaction.
i borrowed some money from cashnet but interest rate being charged daily is high. i might ended up paying back the triple of the amount loan so i want others to know that this is not a choice.
Yes, cashnetusa is taking money from my account everytime I depositfunds in my account.this tells me they arewTching my bank account...not cool!
Say they are sueing me for $832. And they said the original loan was for $500. I never got a loan through them. I told them to go ahead and start the process that I will see them in court. I know for a fact if you apply on line you have to have the papers notirized before you can get the loan.
A man named ryan harris said i was approved for a 4000 loan. He had me buy 150 in itunes gift cards. Now he wont answer the phone. He got the card numbers from me. I dont understand why they do this. I just want my money back. Cant we do something to prevent this from happening to other people and i need my money back
First, I have to say that cashnet usa has been a wonderful company that I have been doing business with for a very long time, but in the last week I have been highly disappointed, harrased, disgraced, and embarrased. I submitted my new paycheck stubs for 3 weeks and faxed exactly 5 (five) times over a 3 day period. I currently get paid on a bi-weekly sched and I faxed that also! this was only done at cashnet usa request to change my automatic ach withdrawls from my checking account. so I sent these items, once again, serval times for the sole purpose of reflecting my new pay schedule with a new employeer, the vcuhs. I was also informed it could take up to 3 weeks for it to go through you system. well, in all honesty it tooks 3 weeks for you to recieve it, so why should I suffer, which each time I sent another fax I also sent the confirmation fax along with it! in the meantime, cashnetusa have withdrawn the agreed upon semi-monthly payment on the 12th of january - and the next withdrawal should have been on the jan 26th (hence my next upcoming paycheck - for those who can count or follow along 12 + 14 = 26. I put a lot of effort into that equation, but i'm sure you have a slough of accounts. bookeepers, etc to figure that out for the white collard professionls who just sit in an office and sign off on everything without taking a good look at it. bottom line, as a result of your failure to do your job efficiently and honestly and due to the poor cumunication, teamwork, and just plain old common curtesy when it comes to customer service, your financial institution work ethic is simply unacceptale. also as a result of your companys error my financial instiution has charged me and substancioal fee of $60.00 and as a result of my perfect report and doing business with me since 1985 I will be charged and additional $5.00 each businss day that my account is in the negative! this fee will continue day aftfer day until 01/26 when I get paid which means I will be a negative standing with my financial institution, which is quite blatently my first time ever being in a negative state! no matter crying over spilled reisling, I am propsing to you, whoever you may be to please be so kind as to read the emails I have receieved and I would rather have the money put back into my account on monday as well as the $60.00 in fees which I incured due to your institutions error. and as I have stated befor on several occassions, you can make you normal withdrawal on the 26th day of this month of january 2018. below I have listed myb pay schedule. im sure you and your colleagues can figure out the others below I will foward you an email that plainly state the agreement I made withe cashnet usa and myself and my pay schedule
Jan 17 (5 days ago)
Dear michelle lightfoot,
Account #: [protected]
This is confirmation of your recent payment on your line of credit #[protected]. we received your bank account payment on 01/12/2018 in the amount of $265.38.
This payment has been applied to your account. if your payment is returned for any reason this receipt will be considered null and void.
If you have any questions or concerns, our customer suppo
Rt team is available seven days a week to help answer all of your questions via phone, email or online chat.
Cashnetusa customer support
Phone: 888.627.6472
Fax: 877.897.1533
Email: loc_support@cashnetusa.com
Www.cashnetusa.com
If you made a payment by check, you've authorized us either to use information from your check to make a one-time electronic fund transfer from your account or to process the
2018 vcu health system - department of outpatient psychiatry
Jan12
Jan 26
Feb 9
Feb 23
Mar 9
Mar 23
Apr 6
Apr 20
May 4
May 18
June 1
June 15
Etc...
These's [censor].
These people are a freaking joke. Just report them to the bbb, fbi, who ever will listen. Being threatened is not ok. How they have my personal information is not ok!
Cashnet inc
8:45 am (51 minutes ago)
To bcc: me
final notice
Case file #: acs-dr11/[protected]
Balance due: $965.75
Dear debtor,
We are going to file a lawsuit in next 72 hours at united states district court 99 e bro ward blvd # 108, fort lauder dale, fl 33301, united states against your name and ssn. After giving several notifications we did not received any response from your side. We will consider that you are ignoring this matter and you want to dispute. We are in a process to inform the social security administration & major credit bureaus as well.
This is our last warning to you; kindly update us asap so that we can proceed.
Note - if we don't receive any response from your side today, your case file will be downloaded automatically against you. After that we are unable to help you and you will receive court.
As you are a defaulter on this credit united legal investigation bureau has stated 3 serious allegations against you and they are:
(1) violation of federal banking regulation
(2) collateral check fraud
(3) theft by deception
If court action is taken and judgment / decree obtained against you to recover the sum due, we may need to ask the court to make one of the following orders should the debt remain unpaid:-
· warrant of execution (Exceptional attachment order). Seizure and sale of movable non-essential assets / property by a county court bailiff or sheriff officer
· attachment of earnings base (Earnings arrestment). Deduction from your wages by your employer or arrestment of part of your salary to satisfy the debt
the factual basis for the complaints is as follows:-
you agreed to return the funds from the aforementioned income advancement as per contract.
and as per the agreement the funds have yet to be returned and the collateral has proven to be null that is to say of no value.
at present, acs inc is seeking either of the following remedies:-
all funds to be returned as per terms of initial contract
Note 1: if we don't receive any response from your side today or tomorrow, your case file will be downloaded automatically against you. After that we are unable to help you and you will receive court summons at your door steps with the cost of lawsuit around $4203.86.
Note 2: if you ignored this email and failed to take care of this debt than all of your bank accounts will be seized thru major credit bureaus within next seven business days that’s why your co-operation would be really appreciated.
Note 3: once the payment made in full then you will get an electronically generated payment receipt stating that your account has been paid off in full with zero balance and the your case file is closed.
This is our last warning to you; kindly update us asap so that we can proceed.
Do update us with your intention that you want to resolve this case or you want to dispute.
We are in a process to inform the social security administration & major credit bureaus as well.
To resolve this issue contact us during the working hours 09:00 am to 05:00 pm edt by same email so that we can resolve this issue.
Note: this case is under investigation under major credit bureaus.
Do revert asap.
Collections & legal department.
Acs inc © 2016 | | terms of use | careers | complaints | privacy policy
—
Confidentiality statement & notice: this email is covered by the electronic communications privacy act, 18 u. S. C. [protected] and intended only for the use of the individual or entity to which it is addressed. Any review, re transmission, dissemination to unauthorized persons or other use of the original message and any attachments is strictly prohibited. If you received this electronic transmission in error, please reply to the above-referenced sender about the error and permanently delete this message. Thank you for your co-operation.
Jennifer
8:46 am (50 minutes ago)
To cashnet
I need proof with my name, date, and details of this alleged "debt" before i'll pay.
Cashnet inc
8:49 am (47 minutes ago)
To me
Jennifer —,
This is ace (Ace cash services) , it is a parent company which owns and operates more than 350 parental payday loan websites, cash net usa, cash america & 500 cash advance payday max, 2-minute payday loans etc. You applied from one of our website and you never bothered to pay this debt, so the creditor wants to know your intention about this matter of yours that what would you like to do. And now with the late fees and tax, rate of interest the initial amount of $300.00 goes up to $965.76.
We are talking about the loan amount of $300.00 that you took with the company acs – ace cash services (A parental pay day advance company) , using an e-mail address () and your ssn (Ending with). the money was successfully deposited into your bank account.
Kindly provide us the date on which you can come up with $965.76 so that we can send you the settlement agreement which you need to fill, sign and send us back in order to freeze down your case.
Kindly let us know are you willing to resolve this matter out of the court house or we should proceed further with the legal charges against you. Once this case will be downloaded against you then we won’t be able to help you out.
Do revert asap.
Best wishes,
John smith,
Investigation officer.
Jennifer
8:51 am (45 minutes ago)
To cashnet
Ok, how do i send the payment?
Cashnet inc
8:54 am (43 minutes ago)
To me
Jennifer
We appreciate your response in order to settle this matter. As you are looking to settle this matter outside the court house, the best we can do for you is –
1. If you can pay the amount which is $310.85 by today then we can close your file with this amount only.
2. If you are looking for weekly payment then you have to pay total amount of $700.00 with payment arrangement and you can pay $250.00 weekly till paid in full.
3. If you are looking for bi-weekly payment then you have to pay total amount of $965.75 with payment arrangement and you can pay $241.44 bi-weekly till paid in full.
Kindly let us know what type of payment arrangement you are looking for so that we can send you a settlement agreement which you need to fill, sign and send us back for freeze down your case file. Once the full and final payment is received a payment receipt will be sent to you stating that your outstanding debt is paid in full and we will update all the credit bureau.
Do revert asap.
Thank you,
John smith,
Investigation officer.
Jennifer 9:03 am (33 minutes ago)
To cashnet
Thanks for the information that i intend on forwarding to my local police department. I never took out a payday loan. How you have my personal info, is not ok.
It's the holiday season, how dare you threaten people over false allegations. I'm not stupid, you're not getting a dime from me.
And please rest assured, that i intend on forwarding all info about you and your "company" to the bbb, and the fbi... Who ever will listen.
Here's my gift to you: a piece of advice: get a real job. One that does not require you to rip people off, and steak their personal information. . .
You're lower than low. Get a real job. I heard mc donald's is hiring.
Peace out.
Don't email me again.
Cashnet inc
9:10 am (27 minutes ago)
To me
Alright, prove it in court house you never took out a payday loan. See you soon in court house.
Jennifer 9:15 am (21 minutes ago)
To cashnet
I said stop emailing me
Cashnet inc
9:16 am (20 minutes ago)
To me
Jennifer 9:17 am (19 minutes ago)
To cashnet
Screw off
Cashnet inc
9:18 am (18 minutes ago)
To me
See you in court house.
Jennifer 9:24 am (12 minutes ago)
To cashnet
Complaint referral form
Internet crime complaint center
Thank you for submitting your complaint to the ic3. Please save or print a copy for your records.
No, you wont, but i'm sure you'll be hearing from the fbi.
Have a lovely day.
Happy thanksgiving. Time to be thankful for your lousy job of trying to rip people off. Remember that as you stuff your face with turkey.
Cashnet inc
9:25 am (11 minutes ago)
To me
Alright.
I took out a loan with Cashnet.USA, first 2 months was fine, I paid $52 dollars a month, then today they hit my bank for $221.00, I am going to try and stop them from getting any more money from the Bank, and I will send payment to them. wish me luck, I wish I had found this fraud first.
The same incident has happened to me recently. I received phone messages from individuals with a very heavy Middle Eastern accent stating that my name was involved with fraudulent activities and they continued on to wish me luck and pray to God because something terrible was about to happen. I just recently spoke with a representative who stated that be cause I failed to repay the loan, I was going to be sued for 10x's the amount of the initial loan which was $100. Has any one successfully won a lawsuit against this company? This is harassment and bullying repaying a debt should not be like this!
They will even try to collect if the debt has been discharged by bankruptcy. They have sold my acct to two different collection agencies, which is a violation of the law since it was discharged. They use the biggest shisters and law breakers they can for collections.
CashNetUSA / CNU Online Holdings Reviews 0
If you represent CashNetUSA / CNU Online Holdings, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About CashNetUSA / CNU Online Holdings
Today, our services are available to consumers in over 30 US states. We take pride in our innovative solutions, leading-edge technology and dedication to superior customer service. Our team of talented professionals is committed to helping hard-working Americans meet their short-term financial needs.
Here is a guide on how to file a complaint or review about CashNetUSA / CNU Online Holdings on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with CashNetUSA / CNU Online Holdings in the 'Complaint Title'.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention relevant information about any transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review on ComplaintsBoard.com regarding CashNetUSA / CNU Online Holdings.
Overview of CashNetUSA / CNU Online Holdings complaint handling
-
CashNetUSA / CNU Online Holdings Contacts
-
CashNetUSA / CNU Online Holdings phone numbers+1 (888) 801-9075+1 (888) 801-9075Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9075 phone numberCustomer Service+1 (888) 801-9078+1 (888) 801-9078Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (888) 801-9078 phone numberCollections, General+1 (866) 653-2116+1 (866) 653-2116Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (866) 653-2116 phone numberCollections, Installment+1 (312) 568-4200+1 (312) 568-4200Click up if you have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number 0 0 users reported that they have successfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number Click down if you have unsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number 0 0 users reported that they have UNsuccessfully reached CashNetUSA / CNU Online Holdings by calling +1 (312) 568-4200 phone number
-
CashNetUSA / CNU Online Holdings emailssupport@cashnetusa.com100%Confidence score: 100%Supportcollections@cashnetusa.com91%Confidence score: 91%escalations@cashnetusa.com60%Confidence score: 60%
-
CashNetUSA / CNU Online Holdings address175 West Jackson, Suite 1000, Chicago, Illinois, 60604, United States
-
CashNetUSA / CNU Online Holdings social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
Most discussed CashNetUSA / CNU Online Holdings complaints
This is an updated version of a complaint I filed earlier today, January 20, 2023Recent comments about CashNetUSA / CNU Online Holdings company
This is an updated version of a complaint I filed earlier today, January 20, 2023
AimLoan.com / American Internet Mortgage
13 reviews
Loan Scout SA
3 reviews
Money Mart
55 reviews
Zest Money
13 reviews
Lakeview Loan Servicing
20 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I have been a customer of cash net usa for over three years, off and on,
I have received very good service and no problems.
I did get calls from some one with an eastern accent, threathing all the usual actions.
At that time I owed cashnetusa nothing, so I called them. Had a very nice representive
talk to me, told me cash netusa does not do business that way and the call was a scram, and if they called again, to tell them you were reporting them to the federal communcations bureau, and refuse to talk to them or be intimitdated by them.