Menu
For Business Write a review File a complaint
ClassDojo

ClassDojo review: My payment 1

K
Author of the review
5:49 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid to view my sons account and never realized it was free
So I cancelled it via google play for 2024 and you took payment again
Now I never authorized that - I dont mind first year that was my error but its free via school please refund so I can feed my child.
My child attends a milton keynes school
My email is [protected]@gmail.com
[protected]

Claimed loss: 44.97

Desired outcome: refund

Confidential Information Hidden: This section contains confidential information visible to verified ClassDojo representatives only. If you are affiliated with ClassDojo, please claim your business to access these details.

1 comments
Add a comment
P
P
P. Price
Nov 27, 2024 4:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Directly reach out to the ClassDojo support through their help page or send them an email. State the reason for the charge to your account or card issuing to your account submission cancellation that was done through Google play and request for the charge back. If due process of time elapses without them responding, contact either your bank or Google Play and raise a dispute.

More ClassDojo reviews & complaints

ClassDojo - BEWARE: Double check membership length before purchasing!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ClassDojo - Pros and cons
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ClassDojo - Fraudulent
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ClassDojo - Needs a Major Notification Option Update
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ClassDojo - App is useless
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ClassDojo - Aggravating
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ClassDojo - Utter Crap of an App
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. ClassDojo Contacts

  2. ClassDojo phone numbers
    +1 (650) 458-7775
    +1 (650) 458-7775
    Click up if you have successfully reached ClassDojo by calling +1 (650) 458-7775 phone number 0 0 users reported that they have successfully reached ClassDojo by calling +1 (650) 458-7775 phone number Click down if you have unsuccessfully reached ClassDojo by calling +1 (650) 458-7775 phone number 0 0 users reported that they have UNsuccessfully reached ClassDojo by calling +1 (650) 458-7775 phone number
  3. ClassDojo social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 29, 2024
  5. View all ClassDojo contacts
ClassDojo Category
ClassDojo is ranked 3 among 257 companies in the Online Learning Platforms category