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Classmates review: unauthorized withdrawl 47

S
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4:18 pm EST
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This is the second time my card has been charged without my permission.. I complained last year about the same thing and it continues to happen. I need something done about this! $39.00 is alot of money withdrawn especially if I dont have it. Last year
I was overdrafted due to the withdraw that was made from my account without permission. I would like to get my money back. One thing I would like to know is how did they get my card number when it was just changed...Please look into this matter and let me know the results...susan.[protected]@region16.net

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47 comments
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sandra castleman
Indianapolis, US
Mar 26, 2012 7:59 pm EDT

unauthorized withdrawal made to my account for 39.00. I haven't use classmates for about 18 moths maybe longer. I know I paid for the trial membership. I do not want this membership please cancel my account. I would like a refund.

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Judy E Johnson
Orangevale, US
Mar 11, 2013 5:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

All I want to do is cancel my membership in Classmates.Com. I cannot find a phone number or get one or an address to call or write to cancel. Sincerely, Judy Johnson

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Dont buy a SEARS AC from Carrier
Austin, US
Apr 01, 2013 4:00 pm EDT

I was also hit for $39 and had to cancel my credit card. i did email classmates.com and received this in response " If you prefer to contact Member Care via telephone, please call [protected]. We're available Monday through Friday between the hours of 7:00 a.m. and 4:00 p.m. PST. " - good luck with these a$$h*les. They have a no- refund policy. This is fraud plain and simple and i would love to join a class action suit.

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Raymond sears
san bernardino, US
Sep 13, 2013 11:52 pm EDT

I want to cancel my classmates Raymond Sears

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Annette Perry
US
Dec 13, 2013 11:29 am EST

We found out today after my husband checked his balance and was charged $39, he has been charged since 2009 $39 dollars each year they said i signed up for a membership and i did not, I did not even have his info. So how the hell did have we been charged all these years when i did not sign up for one.yes i was on it years ago but did not give any info regarding accounts.the New Hampshire attorney generals office will be notified about this, if there is a class action lawsuit we will sign on to it too. They lady i spoke with said well someone had to give us the info. Bull for of all yes i was on it a few times but did not sign up for anything, they have my maiden name but i did not have access to my husband's credit card info.So how the hell did this happen.I told her the NH attorney generals office with be notified about this.Yes fraud and downright despicable.

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Cecilia Wallace
Harwinton, US
Dec 30, 2014 9:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

When I joined I did NOT sign up for a membership fee being automatically charged to my credit card account. I see a pending amount of $20.00 which I did not authorize. There is NO way to contact this organization.

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random buddy
Sebastian, US
Jan 29, 2015 5:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Auto charge renewal without notification to opt out
Contact them and get a canned email response
Very impersonal and poor customer service

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  2. Classmates phone numbers
    +1 (206) 301-5700
    +1 (206) 301-5700
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    1501 4th Ave Ste 400, Seattle, Washington, 98101, United States
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Classmates is ranked 3 among 159 companies in the Unauthorized Charges category