Contractors.com review: takes money and runs 40

You are right, I was one of the contractors that got sucked into there scam with American Bath Factory and Dream Bath.
Their (Contractors.com) CEO Kurt is a big time scam artist. His current BS, is he's touring the country promoting this FREE lead program that is producing ZERO. He would make a great used car salesman. Don't believe his BS.

(swallow hard) Mia Culpa! I did it, I took the bait and got scammed. At this point, I'm telling myself that this was an expensive education. The Contractors.com program was packaged and produced so different than the other lead programs. It's different alright. Where as with the others (Service Magic, etc.) you get the "tire kickers" that are "fishing", with Contractors.com you get... NONE!

i heard about this and the company did go down. it was bought out by another company and is up and running under new management. it's alot better than before.

I have been running tests on godaddy.com advertisers and third party co-conspirators. this week found-crownboilers.com-(Brand Jacking and cyber squatting)>boilers.411usacontractors.com>contractors.com- filled out form-in three days-contractors plumbing called me that I knew-each had payed 1000.00 dollars to 2500.00 dollars-plus 50 dollars per lead-leadicious LLC-was collecting 50 dollars from each for lead! on brand jacked domain! Crown Boilers Corp.-CrownBoiler.com
Other sub-sites:hvac.sleekremodeler.com- no crown boilers-other units
shopzilla.com- only honest site -had crown boilers
I tested 20 other sites that were cyber squatting/brand jacking-godaddy.com registrants-most with false names and false registrants. but almost all registers doing same thing. When you call-registrer just changes registrant and their address. If you post- cyber squatters domains in comments at circleid.com and embarass the registrar in a week register will take down the domains but ban you from circleid.com

Yes it would be great if someone could tract down the SOB who stole our money, and at the very least put the guy in jail for awhile. any one who can post an address I will make the trip myself to see he go's down.

Contractors.com got me to sign up and after a week and no quality leads, as they promised, charged my account $1100.00. Needless to say I have cancelled them and disputed the charges with my credit card company. These guys are ruthless liars. They are tied into Reply.com, a lead generating company for real estate which also looks like a big scam. I hope people do their research before signing up with these companies.

Am also a company that got "stung" by the american bath/contractor.com scam. Am searching ether space to see if anything ever came of all the lawsuit etc buzz.

I just got a call from them and they said that they have 12 leades from a zip code of about 3500. they told me that they could get me 10+ leads a week and in my area about 160, 000 people that is about 50% of all the HVAC equipment replaced in our service area last year. It cant be done glad that i checked it out before I did a big mistake

I agree I just received a phone call from a woman representing them. She said that she has many leads and that they are $55.00 a piece regadless if I get the job or not. I told her, sorry, I can't pay for something unless I know I have the job for sure and I it sounds more like gambling to me.
- Joseph Hunt
Air Support Heating & Air Conditioning
San Diego, Ca
March 8 2010

Just a few pics to remind us of how good Mr. Rick and Mr. Jim are on fraud, not to mention ruining peoples lives.

Sounds right

I can sign every word my fellow fraud victims right in this complaint.

I too was ripped off as explained above by theses companies. What they say isall true and they have a bunch of my money also.

The worst part about the American Bath Factory - Dream Works - becomes Contractors.com was a total scam from the very first. When I was called a 'liar' by Mr. Rick, telling me I did not meet him at a trade show in Las Vegas, and that I was NOT introduced with L.O'M as being the first Contractors signed to the program. They were such liars, I even have a copy of the RFP they were shopping AFTER they had signed everyone up and taken their money. Contractors.com NEVER sent me a lead, and we've been doing relatively well for years using Service Magic. Water under the bridge, but lesson learned!

Just got this: "Hi, this is Janet (call originated from [protected]) I'm looking for a residential contractor, please call me back at [protected].."

Just got a call again. (My number is on the "Do not call list")

Janet called again yesterday and when I said I'd like to research all a little first she countered that they just bought contractors.com a year ago bla bla.

I told them I'm not interested, there is enough not so good info about their operations. I told her I am not interested in prepaying for "leads". I mentioned, how about, if a lead you give me becomes conclusive and a valid contract is signed with a client, then I pay a beforehand hereto agreed referral fee to you.

Ooops! That didn’t go well with darling Janet.

She got a bit more aggressive offering me she'll waive the $ 99 sign up as well as the monthly lead fees. I replied: so, you do have upfront fees, what if your leads lead to nothing?

Now things got testy and the real hard sales talk attitude of her kicked in!
She'll sign me up right now at no cost or monthly fees... etc.
I replied ... and all you need is a credit card from me, right?

Yaiks!

Now she got nasty...falling short of calling me a looser she offered me some numbers of contractors I can call to verify. I replied to her saying: how would I know who these people really are? How about I research that myself!?

Now her hard sales talk kicked into hyper drive almost sort of "threatening" me that she will give all leads of home owners who are looking for a contractor to start remodeling in June/July to others...

I ended the conversation telling her I know how hard sales talk work, been there done that. Thanks, but no thanks.

Boo hoo..! No sales commission money for darling Janet!

SOME FACTS:
Registrant (domain: contractors.com) btw since 1999
Reply! Inc
12667 Alcosta Blvd STE 200
San Ramon, CA 94583

Now Google: Reply! Inc

(Online lead seller)

"The Reply.com marketplace allows businesses to buy and sell online leads and enhanced clicks. ... ©2011 Reply!, Inc"

You will find some truth about this operation for example BBB
http://www.bbb.org/greater-san-francisco/busi ... -ramon-ca-59178

Nothing less than a wallet vacuum business. “Give me your money and don't bother us.”
In other words "legalized fraud" or the Double Agent acting "W***e and Pimp" at the same time.
etc etc

All they are interested in is selling you “leads” thus they got your money.
And you? What will you get?

As I finished my last (above) post I just got yet another call and a voice mail message from Janet:

...Just for your...yes there has been a lot of bad press but WE JUST PURCHASED contractors.com about a year ago...bla bla ...made a lot of changes... bla bla but if it is not for you I understand it.. bla bla...and I will be giving a LOT OF BUSINESS TO YOU COMPETITORS! Bla bla.

HAVE A NICE DAY!

Did I mention: BBB?
http://www.bbb.org/greater-san-francisco/busi ... -ramon-ca-59178

--------------------------------------------------------------------------------------------------
BBB Accreditation: This business is NOT a BBB Accredited Business.

BBB Rating for Reply Inc.
Based on BBB files, Reply Inc. has a BBB Rating of B on a scale from A+ to F.
Factors that lowered this business' rating include:

>>> * Government action(s) against business.

Factors that raised this business' rating include:

* Length of time business has been operating.
* Complaint volume filed with BBB for business of this size.
>>> * Response to 249 complaint(s) filed against business.
* Resolution of complaint(s) filed against business.
* BBB has sufficient background information on this business.

BBB suggests you review all materials and understand the cancellation and refund policy prior to agreeing to the terms and conditions.

Business Contact and Profile for Reply Inc.
Name: Reply Inc.
Phone: [protected]
Fax: [protected]
Address:
12667 Alcosta Blvd Ste 200
San Ramon, CA [protected]

Original Business Start Date: June 2001
Principal: Ms. Dalita Minassian, Manager, Client Relations
Customer Contact: Ms. Dalita Minassian, Manager, Client Relations
Incorporated: CA
Employees: 100
Type of Business: Internet Marketing Services
BBB Accreditation: Reply Inc. is not a BBB Accredited business.

Additional DBA Names:

RealtyNow.com
AgentConnect.com
ReplyRealestate.com
IMotors.com
Reply! Real Estate
Contractors.com

Business Management
Additional company management personnel include:

Mr. Payan Zamani - President/CEO
Mr. Adam Carabetta - Director of Retail & Real Estate Operations

Additional Locations and Phone Numbers
Additional Phone Numbers
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]

Additional Email Addresses
info@reply.com

Customer Complaint History for Reply Inc.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 249 complaints about Reply Inc. in the last 36 months, our standard reporting period. Of the total of 249 complaints closed in 36 months, 115 were closed in the last year.

The tub they drown you in after taken your money

I should have know better. I will find the guy that started this and settle up with him personally. Ricky Critchfield

If anyone can help me find the person/people responsivble for this - I will get with them personally to hash this out and get an answer for everyone.

all i need is an address

Check the BBB listing!

They are still around and are trying to leech onto real estate agents now offering them clients that need a local agent.
New number is [protected].

This Company would send bogus leads completely made up, for instance...Name: Cherry Limeaide... Address: Sonic Avenue...666-666-FREE...and then dispute the validity of the lead...then they would send a credit which would be bogus then a credit for the credit and then a credit for the credited credit ...ad nauseum... and they are steadily billing for each credit...Then you couldn't get them on the phone! Patricia Nava, Marcie Flynn, Jennifer Brockhaus, Christopher Kimble, represent a scam, a thieving machine making the difficult life of a contractor worse...All of them should be in Jail from the owners to these [censored] representatives who KNOW THEY ARE RIPPING PEOPLE OFF! This cost of doing business ( getting ripped off ) gets passed on to real customers eventually because companies have to recoup advertising losses! TO CONSUMERS...you can thank fraudulent companies like Contractors.com/ReplyI Inc.com for your estimates being about 10 to 15% higher...

This is the worst company out of all the web lead companies...beware!

If YOU sign up for this service( if that's what you call it ) your crazy lots of false promises with job leads before they get your money and they are a ghost town after they bang your bank acct. I knew better to give them money but the smooth talking dave finley got the best of me. don't let this happen to you.

The Address I got from them is :

Contractors.com
A Division of Reply! Inc.
5226 Pirrone Ct
Salida, CA 95368

Business is not BBB Accredited
Contractors.com
Phone: [protected]

Map & Directions
Address for Contractors.com
303 S Broadway Ste 200
Denver, CO [protected]

The folks at Contractors.com are scam artists! Please do not be fooled as we were! We signed up after they offered to waive the monthly fee. Debra Fraenza assured us they were waiving it, because they had a need for our services in our specific region. We were to be charged a one time account activation fee of $25. Fair enough. Then, we were to be billed each Tuesday, one week behind, to be sure we had time to work the lead. Con artist Debra stated we would actually have a grace period of 30 days to return a bad lead without being charged. Not one hour after signing up, we were happy to receive our first lead. We called, no answer. Not unusual. The second lead came about 2 hours later. No answer, it happens. The third lead came about an hour after that. I called, was hung up on, so I tried again, assuming it was a bad connection. I left a detailed message. Remember, these people asked us to call them, because they need our services.. The third lead called back, asked us to stop calling as she was not interested in any of our services. She was upset. Obviously, this lead was a fraud. To top it off, we were charged that very same day for all 3 leads. We called the next day as soon as we realized it. I spoke with our "customer service rep" Marcie Flynn. She did not say a word in their defense, which just confirms our suspicions that we had been had.
DO NOT BELIEVE THEM! THEY WILL SAY ANYTHING!THEY WILL ONLY TAKE PAYMENT IN CC FORM-DO NOT GIVE IT TO THEM! THIS IS AN ABSOLUTE SCAM! THEY WILL PROVIDE LEADS, BUT THEY ARE FAKE!

you are correct i got burned also, they then converted my $1000 to new leads that were crap . I did get some leads but most leads were not contactable or were renters . when i applied for credit for these leads they ignored me, contractors.com said they were sorry the person that was managing my account did not work there any more so they could not find what leads is was supposed to get credit for, but they could sell me some new ones !
I told them no problem i have email time stamped copies of all correspondence for lead credits, they said sure forward them and i will get credit . 1 year still no credit . but this lady still calls me to buy more leads . shes tougher than a used car salesman . burn me one shame on you, burn me twice well that's not going to happen contractors.com

This is a scam and all contractors should look at the reviews before signing up for any lead generating service. I hate to say it, but it seems that they have found a niche market where they can continue to rip people off and nobody cares.

This company continues to pull the same scam, don't do it. They say they'll bill your card for every 3 leads then send you 15 leads on one day at the end of your billing cycle. Then when the leads are no good they'll offer you replacement but no credit. Fighting them through the credit card company is time consuming and not always productive. I received 41 leads and set one appointment at her reluctance no less, and then she cancelled the day before anyway. The leads that I was able to contact had no idea how I had obtained their information. There were leads for apartments, condos where they weren't responsible for the maintenance and one guy twice whose mother swore he hadn't lived there for an extended period of time. Save yourself some hassle and avoid this company.

You can locate Payam at the San Ramon, California office. He is there. Dont let them tell you that he isnt. research Reply.com same owner.

I have been with contractors.com for 3 months and have yet to get a paying job even though they have charged me over $1000 for leads that where no good. Here are some of the thing I heard from the customer...if the phone number was even good.
1. We rent so we are not looking for a contractor.
2. Someone tel-marketed me and told me I could win free home repairs and now that they got my info tons of contractors are calling me.
3. I have my roof installed months ago.
Its just a down right scam and the leads are horrible.

I just got a call from Julie Downing (#[protected]) claiming to be from Contractors.com and following up on my inquiry into contractors for a bathroom remodel. Aside from the fact that I don't recall going to their website, or even hearing about it, I had already selected my contractor several weeks ago.

I got a call and she asked me if I replaced tile.
I told her that we did, and that we would look at the job and give them a price. She sent me an email and it wad weird, as I had to click a link to get the info. Not clicking a link, not in this day & age, and certainly not from a company I have never heard of, and she didn't say anything about contractors.com when she called me. That alone made me suspect.
That is why I am here. Following my gut.

Thanks for posting the warning!

Got scammed by contractor.com/ One Planet ops. I do not recommend these guys. All they do is take your money. Their newest scam is to offer insurance in order to be able to work with them and that they will provide leads (contracts) for you. They give you exaggerated figures of what you will be making while working with them. First they'll tell you all they need is the a down payment on the insurance. Once you pay $200+ dollars they will tell you that they will need to verify the payment. Then they'll get back to you and say that they need an additional payment so that you can qualify for an advance payment option (to get paid in advance). You tell them that you don't want to get paid in advance and just want to start working. They then tell you, that they need that money before they can proceed any further. You then ask them for a refund but they will tell you that you need to pay $65 in order to get a refund. These guys are the scum of the earth.

I just signed up last month and so far I got good conversion from the leads they had given to me. Barbie Mitchel told me to try out their program since they has just changed it. I was hesitant at first because of the reviews I had read, but she told me that the only way for me to see if what she is saying is correct is for me to give the program a shot. Since there are no contracts, I set up an account with her and before I even reach my 3rd week, I requested her to increase my weekly budget. I am happy to be a part of this awesome company.

I just received a call from Contractors.com the girl wanted me to sigh up right there and then I asked how much was the leads she said only 28$ which sound great but I know better so while she was on the phone I looked them up thank god I did they seem like they took a lot of money from people. I have spent a yr in looking for the best lead generators if your needing home improvement leads go to QuinStreet.com..I LOVE THE LEADS its about 50 to 60 per lead they the homeowner always answer and if you do get a bad lead they will credit your acct right there and then..ask for Shey..oh the best part you can start with only 200 if you want.