Multiple erroneous charges. Delays in filing with opposing counsel causing court orders to be issued. Lack of professionalism and knowledge causing delays in settlement offer. Multiple forwards of opposing counsel documents with no explanation of what they mean.
Customer care departments lack of follow up and being able to answer questions. Only send you back to the attorney who then bills for explaining what the bill entailed.
Lack of due diligence in docs prepared. I had to pour out multiple mistakes including the wrong peoples name in the header of the documents. Used templates leaving old clients names in the document.
Excessive charges for review of documents that were never explained even after a request.
Desired outcome: Document for others to know not to consider using this law firm