Stopped off for a coffee and found the coffee shop to be surrounded by rubbish that was clearly from Costa, The inside was nearly as bad with un-wiped tables and food detritus on the floor and seats. The tray on which our drinks was place was thick with the stick dry residue of a soft drink. One of the cups offered was not clean and when asked for a clean one the member of staff was very offhand. Not a good experience, very disappointing from Costa.
The complaint has been investigated and resolved to the customer’s satisfaction.