Couchsurfing International’s earns a 1.0-star rating from 71 reviews, showing that the majority of travelers are dissatisfied with hosting experiences.
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illegal activity of moderation team (federal offence)
Good morning
my name is antonis
i had an account in CS associated with e mail ( [protected]@gmail.com)
2 months ago members of your moderation team of couchsurfing US ( Amelia and Billy) have accepted money from a rich individual who resides in the uk ( her name is Chloe Gowan) so as to delete my account
they claimed that i harasses this lady, but they never provided any evidence of that which is illegal on its own
this lady was actually harassing me and because she has money ( she is millionaire) she paid your moderation team, with money under the table so as to do her bid
this is a federal offence and i already submitted a report to the police and a specific court in the US
So before i am forced to have my attorneys contact your legal department directly and then file a law suit against your moderation team for unscrupulous immoral tactics, i wish that your supervisor contact me in this e mail
[protected]@gmail.com
thanx
Antonis
"verification" procedure
I followed the instructions to "verify" my profile by providing my credit card. NOWHERE in the process appeared the word "payment", "45 euro", "subscription", "donation", everything was presented as a simple verification procedure to make sure my profile exists.
As I submitted the details of my credit card I received an email from the bank saying "you just paid 45 euros to Couchsurfing". This is ABSOLUTELY NOT FAIR, I am furious with this misleading communication and I will denounce this fact to Consob, the Italian costumer association.
Any payment request should be clearly declared to the costumer, and this sneaky behavior is not acceptable in particular if it comes from such a big and respectable organization as Couchsurfing is. I am very disappointed about that and will do my best to denounce it.
This happened to me also, I called my bank and stopped the payment, as couchsurfing is not responding to any emails etc, I wonder if there is a governing body this can be reported too?
I had the same issue and was charged $50. Worse, they do not acknowledge that I paid and still show me as not verified months later. And there is no way to contact them that I can see.
Happened to me as well - I contacted them four times to tell them to stop using my credit card. I paid 14 Euros four times and only got a refund of 14 Euros once. Even after contacting them, they used my credit card again! I guess nobody would mind giving a REAL DONATION because it's a nice service but using the credit card MONTHLY WITHOUT CLEAR PERMIT is totally inacceptable.
This is exactly what happened to me; I put in my card details to verify it, and nowhere beforehand did I see any information about them taking 45 euros out of my account for this process, otherwise I would not have done it. Now it's proving impossible to get any information from the company about whether or not I'll get that payment refunded. It's such an underhand, sneaky and unprofessional thing to do.
credit card charges
Hello, I have never used couch surfing but I now see that i was charged twice (in May 2016 and May 2017) for membership. I don't live at the address provided and I would like a $40 refund for both years of unnecessary charges. I would also like my information (especially my credit card information) removed from your website. The receipt numbers are [protected] and [protected] respectively. I have included the emails that went to my junk mail that I eventually found.
Thank you.
I'm officially done with Couchsurfing
I am a host on Couchsurfing and I'm accepting guest from all over the world. I really enjoyed meeting new people, must say that it was a great experience.
Unfortunately my latest experience was terrible. As always I accepted a guest, person seemed nice and friendly. I showed him around, we had fun and after we returned home he went to sleep. I thought he was sleeping, so I went out for 10 minutes to buy some cigarettes. When I came back door was open and my so called guest was missing along with my iPad and laptop.
Couchsurfing did nothing to help me find him. I also reported this case to the police. I'm officially done with this host job.
Couchsurfing is unsafe!
I used Couchsurfing few times and that was really awesome. I met amazing people, visited some cool places and had a lot of fun. Last time when I used it I was going to Paris. I went to Couchsurfing and found a place to stay. I thought the person was a girl, but when I arrived there was a man! He started telling me stories that girl was his sister and other stuff. Really! Couchsurfing is not so safe as you might think! I refused to go anywhere with him and found myself a hotel. Who knows what could have happened!
The owner is unpleasant person
Guys, don’t register on the website of Couchsurfing International Inc. I have registered on the website and filled the form. After my profile was finished, the owner of this website emailed me and tried to find a fault. He said a lot of unpleasant and rude words. I was so upset and my impression of this website was really bad. The owner is very nasty and unpleasant person, who will find the way how to abuse you.
Read full review of Couchsurfing InternationalBlocked access and impossible to get money back
People, attention. I signed for the website www.couchsurfing.org. I joined it and wanted to post my ad there, but these jerks decided to fool me. They started to steal money from me, but when I noticed it and asked to stop, these ### blocked my access. I can’t get money back, and I can’t reach them now. I have no idea what measures to take now. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
i m totally agreewith him, even i was also cheated by couch surfing when i paid after that they suspend my account without any resions.
so guys beware dont pay to couch surfing
Bad people
I registered on the website www.couchsurfing.org and met a lot of people. And one day I found the person, who agreed to give houseroom for me while I went for business trip in another city. But when I arrived, we agreed to meet at one place, but this guy never came. His phone was also switched off. I was upset, because I hadn’t been in such situations before. So be careful and better check other people if you want to use the coachsurfing.
Couchsurfing is a nightmare cultish community full of moochers and people who are just there to take from you what they can
Couchsurfing is a nightmare cultish community full of moochers and people who are just there to take from you what they can. Once you get involved in couchsurfing it is like a vortex in which you are expected to only have couch surfing friends. Furthermore, it is full of political drama with different groups of people wanting to become “city ambassadors”...
Read full review of Couchsurfing International and 12 commentsCouchsurfing International Reviews 0
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Couchsurfing International phone numbers+1 (415) 404-6611+1 (415) 404-6611Click up if you have successfully reached Couchsurfing International by calling +1 (415) 404-6611 phone number 0 0 users reported that they have successfully reached Couchsurfing International by calling +1 (415) 404-6611 phone number Click down if you have unsuccessfully reached Couchsurfing International by calling +1 (415) 404-6611 phone number 0 0 users reported that they have UNsuccessfully reached Couchsurfing International by calling +1 (415) 404-6611 phone number
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Couchsurfing International emailsmedia@couchsurfing.com100%Confidence score: 100%Supportresearch@couchsurfing.com99%Confidence score: 99%policies@couchsurfing.com99%Confidence score: 99%legal@couchsurfing.com98%Confidence score: 98%legalcommunications@couchsurfing.com96%Confidence score: 96%
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Couchsurfing International addressPO Box 7775 ECM #86600, San Francisco, California, 94120, United States
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 24, 2024
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Couchsurfing is a nightmare cultish community full of moochers and people who are just there to take from you what they canRecent comments about Couchsurfing International company
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My CouchSurfing account has been deactivated by Amelia too, without any evidence provided. I do not reside in the US.