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Coverall

Coverall review: Getting your money 59

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5:06 pm EDT
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I'm a franchise owner for Coverall for almost two years now in San Mateo, CA and I really regret it joining and starting my business with them because all they did is SCAM me. Coverall Cleaning Concept aka Coverall-Based Cleaning System is where you can start your janitorial business by buying a franchise. You basically starting your cleaning business by using their name and you pay them yet they automatically deducted 15% each month plus insurance other charges. They suppose to guarantee you an account so that way you can start making money right away. They only guarantee you with account just enough that they can take and make money out of you each month and you left nothing. Which what is happening to me. All this time which all I get is headache because I always have to call the office to give me more account but no result. Now their holding my check and their not paying me. I called so may time what happened to my check and they just pass me around and no on knows. I'm ready so sue Coverall all for all my lost. I'm ready take them to court.

Anyone who want to start a janitorial cleaning business do your research. As I tell DO NOT DO BUSINESS WITH COVERALL CLEANING CONCEPT aka COVERALL HEALTH-BASED CLEANING SYSTEM because is a SCAM.

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59 comments
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trksh143
San Diego, US
Apr 22, 2013 1:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1st Amendment, areyou still looking to speak with a former or existing Coverall employee in CA.?

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trksh143
San Diego, US
Apr 22, 2013 1:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1st Amendment- send me an email if you would like at trksh143@gmail.com

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Downers Grove-IL FRANCHISEE
schaumburg, US
May 31, 2013 6:02 pm EDT

Thats total BS. I did all my monthly inspection. Than the month I lost my accounts were the the month that coverall sent someone to do the "inspection" which than the person in charge would never return my monthly inspection paper work. Right. Sure. Its all scam.

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Cleangirl
Baltimore, US
May 31, 2013 6:25 pm EDT

I have had a coverall franchise for a year. The same thing happened to me In Maryland that others described. I had been promise $3000 in contracts. I got 2550.
They still owe us $450, but can't seem to find the business. I am down to 450.00 of business left because oddly our Coverall rep called us one day and told us 3 contracts cancelled the same day.Apparently they all became dissatisfied with our work on the same day. I know that two of the contracts I received came from other franchisees that were doing "poor work". Being new, I believed it. Now I think the company is supplying new franchisees by taking business from old franchisees. Is there any legal action being sought in Maryland?

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Golden wings
Birmingham, US
Jan 03, 2023 3:36 pm EST
Replying to comment of Cleangirl

How did you get out of it because they are robbing us without a gun

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Kem734
Canton, US
Apr 23, 2014 4:40 pm EDT

I own a franchise in out of the Detroit Michigan office. Coverall consistently underbids contracts. They make billing errors, that are amazingly always to their benefit. I lost a large account because Coverall claimed the customer complained. Coverall then told me because the loss was my fault for poor service, they did not have to replace the business owed to me under our agreement. Luckily, when I removed my equipment from the location I also took the sign in book pages which showed no complaints. They eventually agreed to replace the business but I have been waiting five months, and my package still has not been filled.

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Angelo Darin
Grand Rapids, US
Jun 07, 2014 7:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am an ex field consultant for Coverall of West michigan dba: NEW DREAMS. They are unethical with no integrity. I am currently going to be a witness for a class action case. I have pulled together franchise owners that were not paid properly. This Master Franchise owns offices in MI, OH and AL. Due to their Ponzi Scheme tatics I believe it is my duty to bring these business issues to court so they do not hurt and oppresse people any more. I have witnessed lies, manipulated funds, holding checks and bouncing payments to franchise owners and employees Every time I would bring wrongful acts to them. They would either lie or try and get me t be dishonest. I have never in all my years working for companies ever seen so much dishonesty in one company with 2 owners? Anyone who has negative experiences with Coveral please contact me at [protected].

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last try
Brisbane, AU
Aug 20, 2014 1:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i wont to get out of this baldy contract if any body have any idea please post and save a life hhhhhh no actualiy two life
thank you gys very much.

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last try
Brisbane, AU
Aug 20, 2014 1:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

New migrant to Australia/Canada/usa people should be ware of coverall-health base cleanig concept thief's

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Gregory Coston
US
Jan 23, 2016 5:21 pm EST

I been a Coverall franchisees since 2006 formally Jani-king frachisees and they both Are The Worst !. Both are in the NYC area . Once you paid your fees you are on your own. Sale mangers always under bids cleaning assigments for new cleints and pass it on you.Never bidding on what the jobs is worth, but on how much they can collect from you and the cleints. i learned a lot from Jani-king about the underhanded bussiness of Cleaning franchise. By the time i left jani-king i took some time off and was told Coverall was a better company ( WRONG ! ). But this time i wouldn't accept all the cleaning assigments they would offer me and that piss them off. i started marketing myself and starting bidding on my own contract and eliminating there finder fees. Garden City office never contact you for nothing. No update training / No update on new personnel.until this day January 23, 2016. i couldn't tell you who's the region manager / sale reps are in the office. i made some money and lost some that's bussiness.Coverall is just a name. nobody care about them, you have to market yourself and i would never buy into a cleaning franchise again. Do it yourself Good Luck !

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Angry "Owner"
US
Jun 07, 2016 10:17 am EDT

Coverall are a bunch of RIP OFFS! I will never make money or be able to expand due to the long list of charges and fees and under bidding on the accounts! I am frustrated to the MAX and have had it up to here (hand over head) with them. I brought in over $6500 in the month just to receive $2800 as my net pay...PISSED is not the word for the bull that they have pulled...I am in the state of WI does anyone have any suggestions on what I can do, because I have made paid lots of money into this business just to get pennies! I can't hire anyone and I still have to work a regular job just to maintain my household and take care of my children...

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Angry "Owner"
US
Jun 07, 2016 10:26 am EDT

Coverall are a bunch of RIP OFFS! I will never make money or be able to expand due to the long list of charges and fees and under bidding on the accounts! I am frustrated to the MAX and have had it up to here (hand over head) with them. I brought in over $6500 in the month of May just to receive $2800 as my net pay...PISSED is not the word for the bull that they have pulled...I am in the state of WI does anyone have any suggestions on what I can do, because I have paid lots of money into this business just to get pennies! I can't hire anyone and I still have to work a regular job just to maintain my household and take care of my children...

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Marley1369
US
Jan 16, 2017 1:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My advice is do not buy this franchise, it's worst decision you will be making and you will find out very quickly how the tone changes once you've signed all documents. Financially, mentally and physically this will hurt so bad, I just want to save as many people as I can from them. Make sure you have a lot of money saved on the side and I do mean a lot to keep above level for months and months in case it doesn't work out and in most cases it won't work out for the majority and you better believe it when I say that. I regret buying into the franchise, understand that even if your doing fine with your accounts and all reports are great. They will find a way to take it away from you and give it to an incoming franchisee cause this is where they make there big bucks. New franchisee just payed a hefty thousands to get in, eventually they will screw him over and give it to the next new guy in town. Besides that, be prepared to be making below minimum wage, The business structure is very misleading, I went to pick up my check on several occasions and I was so disappointed because I've ran into other franchise owners who looked like they just woke up from there graves. When was the last time you seen a franchise owner looking like he's hit the jackpot, never! Because this is simply a bad business investment period! You. I've been calling in for special cleaning floor jobs and they keep telling me they have no one request for any yet but they will put me on the list and I will be called as soon as one comes in. Come to find out when I was doing a carpet cleaning job, I called another franchise owner if he would like to partner up with me since it was multiple buildings and I needed this job done as soon as possible so it would be dried over the weekend. Me and franchise owner were talking and he told me every month the district consultant and him are really close friends and they would partner up together doing floor jobs for thousands of dollars with the consultant getting these jobs wrapped for him as they split the profit after it's paid to the franchisee. I was furious. The district consultant I worked with is not a very good trainer and is on his phone texting while training you. I seriously did not pay into this business for this kind of product. These are just things for you or whoever is buying into it, beware!...Washington state

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Marley1369
US
Mar 23, 2017 1:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coverall cleaning of Washington state. Tukwila, Wa. Thinking of buying this franchise? Beware at all cost, this guys are really shady individuals. I called Jennifer front desk many times to talk to Greg or Bo and I keep getting response of they are busy or they are away every damn time. They don't even call you back at all, the least they could do. I mean they charging you on the contract for all these things but don't deliver. I pay these guys for costumer support which is whats on the contract but these people do nothing of support. They don't wanna talk to you, they just wanna email you answers or mail crap to you in the mail. That's all they good for, the only people they wanna stay in touch with is the customers where the money's at. You get nothing, basically when you sign up your in a constant battle with them. As a business owner you should be able to control how your money flows. But with these guys, they control the money all you get is a check! So stupid! Mitch is always on his damn phone when he was training he does not pay attention to anything. I think he's the bosses son, what a lazy ###. They are quick to point out what's your obligation on the contract but can't fulfill a damn thing on there part of the contract. That Greg guy will sugar coat things and talk nice to get you to buy the franchise and once everything is sealed. Be prepared to be thrown under the bus! Luckily I had a meeting with Greg and he said we are not really a cleaning business, we sale, we don't have anything to do with cleaning. Is this ###en guy kidding after I signed in and pay, this is what he tells me! There in the business of scheming people of there valuable time and money. Each and every day for these people is a huddle and meeting on how they gonna take on there victims and destroy them. They quick to point out ### to try and throw the problem on you when in fact it's them. These guys are not there to support your business as a franchise. There only good for collecting there money and dispos of you. I've talked with some customers and it's really not the franchise owners that they have a problem with, it's coverall. They have a very very misleading franchise structure. They say it's your business but if you pay attention carefully everything is about them. They just screw over the franchise owners which in turn they can't provide GOOD SERVICE cause they lowball these contracts so damn cheap. They don't care cause they are not the one whose gonna be doing the work as long as they make something out of you. They steel your contracts and give it to new franchise owners, they recycle this way they can keep luring in more franchises that's payed thousands and after they will do the same to them. It Wont take long and you'll figure it out real quick once you get your feet wet. You basically paying them to employ you under minimum wage with long inaccurate hours which realistically actually takes longer. They make things look good in writing but in reality it's a disaster. These guys are snakes! The only person I keep hearing that's great at her job in there is the financing consultant, but of course she's the collector of these scamming. Dishonesty and scamming is a very lucrative business nowadays. I regretted ever investing in them. I hope many current or would be customers and current or would be franchise owners back away and do not sign up with these people. They do not deserve to still be in busy. They don't even deserve a damn star as an option for review. They keep altering and deleting my review on there washing google website review page and I wonder how many reviews they have deleted to make themselves look good on the web..save yourself and look elsewhere

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Lionell Tillman
US
Mar 09, 2018 1:04 pm EST

The compamy K.K.T.H. I have a problem with..They are 'Alawys' coming in late and if that wasn't all they smell as if they were smoking drugs and if that isn't the half of it the guy thats suppose to run the company has littte kids working for him.I thought that you had to be 16yrs of age to work here in Pittsburgh..ISN'T there a thing call child labor laws and he is hiring people and he doesn't have any medical benefits at all..What type of compamy is Coverall if thier letting the guy do this..Coverall needs to start an investigation in this compamy.

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Beaoreo
US
Aug 04, 2020 3:00 pm EDT

Coverall is a money maker for them selves. You buy a franchise and they will guarantee you for one year, what the franchisee didn’t know they made a contract to your customer for one year otherwise they will pay early termination so your customer have no choice to keep you for one year. so genius! After one year you are on your own they don’t mind you loose your customer because they have a chance to sell it again to innocent newbie franchise owner Of course customers always like to do business with coverall for the fact they are the lowest bid...poor franchise owners.

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Tomtom1933
Winter Garden, Florida, US
Dec 17, 2020 8:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Three weeks into it's contract in my health care setting and the services are horrid. Examination rooms marked as used by patients with contagious issues were not deep cleaned. Despite being clearly marked as needing special cleaning. Is it likely training was not provided as required for any environmental services staff?
We can dump our own trash in the dumpster outside if that is all the crew is going to do

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    Coverall North America, Inc. 350 SW 12th Ave Deerfield Beach, FL 33442 (800) 537-3371, United States
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