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I was at the eye doctor to get a check-up. Used the pay phone which was through Custom Teleconnect. I wasn't even on the phone 2 minutes and I was charged twenty bucks and didn't know until I checked my credit card statement. I was shocked and angry at the same time. Custom Teleconnect you should be a shame of yourself ripping people off...It's cool because god don't like ugly!
The complaint has been investigated and resolved to the customer’s satisfaction.
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The same thing happened to me only I was charged a second time for 15.22 as if I had made another call when I wasn't even there. This service is a complete ripoff!
Portland Oregon - Made a local phone call that lasted 2 and a hlaf minutes using my credit card from a pay phone in the Rose Quarter. I recieved a $30.31 charge from this company that is contracted by the pay phone owners. The City of Portland should be made aware of the borderline criminal behavior of this company. It is unacceptable for us to allow these sort of companies to pray on our communities in America. Please let someone know if you have been affected by this company. The only way we can stop predatory practices by greedy corperations such as these is to say something about it and make your voice heard.
I used a payphone in Austin, TX today because my cellphone had died. The phone would not accept quarters so I was forced to use my credit card. When I got home, I checked my account balance, and saw that they had charged me $20.00 for a 1.5 minute phone call. This is absurd.
I feel that the BBB should be notified of their scam, as they do not give you the option of finding out how much their services are prior to entering your credit card information.
Listen AMERICA! Charges happen...I am from Texas and hell when you go to the gas pump the pay at the pump service makes a pre-authorization for X amount of dollars...not knowing does suck...but many companies want to make sure your card IS LEGIT & so on...people who complain have nothing else better to do in their lives in my opinion...I researched Custom TeleConnect and they have been around since Oct. of 1993, so apparently they are NOT SCAMMERS HELLO! The FCC has given them the thumbs up to bill accordingly...research people BOTTOM LINE & GET A LIFE!
Sg7165 works for Custom Teleconnect ! Why only would you support a company like this greed and evil the root of this company and anyone who supports them!
You must work for Custom Teleconnect! Why are you even on this page? Talk about not having nothing else to do! You evidently have'nt been ripped off by this over priced company. May I suggest you get a life lady!
Had a similar experience with some extremely unreasonable charges for accepting a very short collect call. If you don't want to just talk to a receptionist who protects these cowards, I found the contact information for the General Manager, William (aka Bill) Perna...and my guess is also "sg7165". bperna@customteleconnect.com [protected] West Desert Inn Road, Las Vegas, NV 89146 . Good luck and pass it on...