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CyberBrands.com review: Customer service and confirmation process

L
Author of the review
2:30 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I ordered two collectors quarter maps on December 15th and have not received then nor any update. I emailed the customer service twice asking for UPS tracking number as their system tells me "unavailable yet", and I have still received NO answer. Very unhappy about this and I would like a refund for this. Anyone know how I can do so?

Thank you.

Desired outcome: Refund

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