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The good, the bad, and the ugly - discover what customers are saying about CyberBrands.com

Welcome to our customer reviews and complaints page for CyberBrands.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CyberBrands.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used CyberBrands.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with CyberBrands.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with CyberBrands.com. Your feedback is an important part of our community and will help others make informed decisions.

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2:30 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two collectors quarter maps on December 15th and have not received then nor any update. I emailed the customer service twice asking for UPS tracking number as their system tells me "unavailable yet", and I have still received NO answer. Very unhappy about this and I would like a refund for this. Anyone know how I can do so? Thank you.

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11:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CyberBrands.com False adversing and poor customer service

I will not be doing business with this site again. I ordered two collector's maps for the US state quarters. There are many versions of this collector's map advertised by other companies but I specifically wanted the limited edition map (as seen on tv) that was pictured on the cyberbrands website as their business is to sell products that are 'as seen on tv'. What was sent to me were 2 totally different maps that I could've purchased elsewhere. I fell victim to their false advertising and the transaction was a waste of my time. I sent the maps back for a full refund. I think it was very dishonest of them to send me a product that was not as advertised. Also, I sent an email to their customer service regarding information about tracking my package and no one ever responded to me. False advertising and poor customer service. Beware of this company.

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L4ur3n
US
Jan 25, 2021 2:57 am EST

I ordered the exact same thing on December 15th and haven’t received anything yet. I emailed asking for a tracking number as their tracking system keeps telling me “unavailable yet.” Do you or anyone know how I can get a refund? Definitely NEVER ordering from this place again.

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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Larry, owner of www.cyberbrands.com (Cyberbrands, International) in Torrance, CA. is evidently the business owner, customer service department and everything, which is fine, but he charged my account without sending the product. When I spoke to him on the phone the first time, he said he'd check with the warehouse and get the UPS tracking # and e-mail it...

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