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Cnidaplay / Content Roots

Cnidaplay / Content Roots review: fraudulent service 10

P
Author of the review
8:57 am EDT
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My daughter noticed two charges of 19.95 on her credit card from cnidaplay.com and had no idea where they came from. When the phone number was called there is an automated line that will let you cancel the service (Fraud service). I was able to speak with a representative, maya, and informed her that a subscription was never requested and we are being billed fraudulently. She asked for the card number! So she could put through a cancellation and was told that would not happen. After advising her I need a physical address so that our bank and connecticut attorney general can follow up on this I was issued a credit for the two charges. It can take up to 10 business days for the refund to go through. Subsequent checking of the account found a charge of $1.00 on 6/29,.03 cents on 6/30 and.56 cents on 7/12. This is a fraudulent, rip off site. I was able to obtain a physical address of 333 se second avenue, suite 2000, miami fl. 33131. These internet sites are not monitored and the small charges going unchecked are a tactic used to check the account before other larger charges are taken. Everyone on this complaint board needs to continue to pursue action on this fraud. Get your state attorney general office involved and keep up the pressure. Problem is this troll will pop up on another site eventually. The website associated with this is cnidaplay.com - it should be fraud play.com. As noted in another post, you can cancel online but they will charge a "small fee" - for canceling something that was fraudulently taken!

10 comments
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JoS364
AU
Aug 27, 2016 3:09 am EDT

I also got scammed by thinking I was signing up for a "free trial" to view something and then realising I had been transfered to an unrelated website and what I wanted wasn't even there. I tried to cancel immediately and was forced to "pay" a cancellation fee! I have just called the bank and they have blocked payments and are replacing my card. what a hassle. Everyone beware!

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nyetider
DK
Jan 01, 2017 1:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of JoS364

Did you pay the cansellation fee before you blocked the payments? Did it cause any problems with the form?

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clevigirl@gmail.com
US
Aug 15, 2018 9:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am trying to cancel a membership to get my monies refunded. I have been unable to do so.
They claim that the credit card no I input is incorrect, however it is the same credit card they deducted monies from, they also claim my email is incorrect, however they emailed me using the same email account.

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05353032797
Australian Ext. Territory
Aug 21, 2018 5:30 am EDT

hamza ghemaz

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Natarliakakz
NZ
Sep 01, 2018 7:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi there I had recently registered with yous but cancelled before the date was due to issue payment. That money of $75.00 was taken from my account without any knowledge of me knowing. I want a full refund of the money or else I will take legal action

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Dannes
US
Sep 03, 2018 2:05 pm EDT

3 times you have charges my account for about 89 usd, I have never used any services from you pay back!

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Ll2017
SG
Oct 23, 2018 1:50 am EDT

A charge appeared on my credit card from cindaplay. No clue what the charge is for. It is an unauthorised charge on my credit card. Please explain and refund.

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Whyiseveryusernametaken
US
Oct 23, 2018 2:04 am EDT

These guys aren't letting me cancel my membership lmao [censored]ing money [censored]s they should be shut down. Sorry not sorry

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Kewyn Branker
US
Nov 12, 2018 1:26 pm EST

Around 20/11/16 it started happening
I don't know what is the client number
I'm being charged for something I don't want, don't use and can't stop
I am thankful for the help

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Macarena García
ES
Nov 14, 2018 9:00 pm EST

Devuelvan todos los cargos a la tarjeta [protected].
No les he comprado nunca nada y me han cargado tres cantidades, más de 22€ que son míos.

  1. Cnidaplay / Content Roots Contacts

  2. Cnidaplay / Content Roots phone numbers
    +44 287 114 0081
    +44 287 114 0081
    Click up if you have successfully reached Cnidaplay / Content Roots by calling +44 287 114 0081 phone number 7 7 users reported that they have successfully reached Cnidaplay / Content Roots by calling +44 287 114 0081 phone number Click down if you have unsuccessfully reached Cnidaplay / Content Roots by calling +44 287 114 0081 phone number 4 4 users reported that they have UNsuccessfully reached Cnidaplay / Content Roots by calling +44 287 114 0081 phone number
    27%
    Confidence score
    United Kingdom
    +1 (646) 328-5024
    +1 (646) 328-5024
    Click up if you have successfully reached Cnidaplay / Content Roots by calling +1 (646) 328-5024 phone number 0 0 users reported that they have successfully reached Cnidaplay / Content Roots by calling +1 (646) 328-5024 phone number Click down if you have unsuccessfully reached Cnidaplay / Content Roots by calling +1 (646) 328-5024 phone number 0 0 users reported that they have UNsuccessfully reached Cnidaplay / Content Roots by calling +1 (646) 328-5024 phone number
    United States
  3. Cnidaplay / Content Roots emails
  4. Cnidaplay / Content Roots address
    No. 2 Wellington Place, Leeds, England, Yorkshire, LS14AP, United Kingdom
  5. Cnidaplay / Content Roots social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Cnidaplay / Content Roots Category
Cnidaplay / Content Roots is ranked 85 among 104 companies in the Credit Cards category