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eClubUSA

eClubUSA review: Unauthorized withdrawals! 22

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12:00 am EDT
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EClubUSA (aka players vacation club, my computer club) has made two withdrawals from my account, without my authorization.

22 comments
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Jenna
May 02, 2008 1:08 pm EDT

um..i looked up their compnay and they seem pretty legit to me. i did see them on the BBB.org. so far so good. maybe it was just a mistake. im sure they resolved the problem for u. well i just signed up for a trial membership...you should try it out. haha

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Travis
Sep 21, 2008 10:15 am EDT

I presently have an account with them as they are financing a computer I bought from them. Any withdrawl that has ever come from my checking account has always been authorized. They clearly state in the Terms and Conditions (before you sign up) what they charge for membership and when those transactions will be deducted from your account at the bank. There are alot of websites that offer a free trial to eCLubUSA and you must read the Term's before continuing with whatever product or service you're ordering as if you agree without reading, they are certainly not doing anything illegal. I think alot of people like to blame others as it was there mistake because they failed to simply read..

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Robert Sajdak
Sep 25, 2008 11:21 pm EDT

Ummmm yea, so I've never heard of the company and I'm being billed for it. bounced my check book

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Dunken
US
Jan 15, 2009 10:23 am EST

I was shopping and decided to check my account balance before using my debit card and imagine my surprise to find it overdrawn by $93. I immediately drove home and upon accessing by account on-line learned that PVC Inc; eClubUSA had cashed a check from my account saying no signature required, authorized by your customer.

Not only did they receive $49.95 from my account but this unexpected, unauthorized transaction also caused a negative balance on my account resulting in an overdraft fee.

I had never heard of this company, let alone authorized them to withdraw money from my bank account.

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Vince
US
Mar 11, 2009 7:17 am EDT

This company charged me for an open line of credit on a credit card. I did not apply for that service. I contacted my bank to see why my checking account was in the negative. I contacted the company to cancel this 3 ring circus. I was told that the situation would be taken care of and issued a cancellation number.

The next thing you know I was charged yet again for their service. I contacted this company once again and was given a story about the time difference. My account was canceled at 11:52 but the processing for the day was done at 11:00. I spoke to someone named Cory I explained the situation to him. I asked what they could do about the fees that my account had been charged. The amount was $90.00. He basically told me I was screwed because of the time difference. I told him about the web site to lodge this complaint. His response was pretty much oh well, people complain everyday.

I hope whoever reads this if you see elcubusa on any correspondence that you receive via e-mail do not open it. How may people have they scammed ?Just think if it were 1000 people and they received 45.99 from each person. Will we just wait for eclubusa to screw us all? When will they stop if we don't speak up?

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SuzanSW
Athens, US
Dec 18, 2009 7:41 pm EST

I had two unathorized withdrawals also. I never heard of this company until I receieved my bank statement with two withdrawals to this company. I called them and after a rude conversation with a young man he agreed to stop stealing my money. His response was that he was just doing his job. I asked if he just took my money because he could and his response was "YES". Not a company I would ever do business with.

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james3131
cape coral, US
Dec 28, 2009 5:15 pm EST

do they report to a credit agency? what one?

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billyc
US
Feb 11, 2010 11:22 am EST

I have used them for the last two years or so - never had a problem. I was actually going to comment on a few sites about the customer service when I saw this posting.

Great company. Just took a cruise with my girlfriend and it was awesome!

I think its a joke that people sign up for things and then complain about it. I wonder if the gym gets these kinda complaints, or an insurance company? I feel like people can ruin a name just because they can't manage a bank account or decide they dont wanna service.

Later, Later!

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goodwin loyola
Long Beach, US
Mar 10, 2010 6:19 pm EST

like Ellen Kaas...the same happened to me Unauthorized withdrawals! from EClubUSA (aka players vacation club, my computer club)

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dorothy kennedy
US
Jun 03, 2010 5:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi my name is dorothy kennedy i went on ebay to oder a part for my printer which went well but then i find out that this company that i never heard of took 14.95 out of my checking account without my authorization i dont know what they are what kind of business they are in but i want my money back from e club usa. sincerly mrs kennedy

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joebanker
Montgomery, US
Jun 03, 2010 7:23 pm EDT

Please contact the police and your bank. It appears that a computer hacker intercepted your transaction and used your payment information to purchase other goods. Most computer hackers will only purchase goods for less than $50 so that the crime cannot be considered a felony if they get caught.

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b01red
Vernon, US
Jun 03, 2010 8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Finally found something better to do with your time you Alabama [censored]

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Joe_Bob
Livingston, US
Oct 17, 2010 8:33 pm EDT

I'd say the positive comments were placed by eCLUB. They are NOT a member of the BBB and have a record of complaints. They charged my checking account without authorization, and I'm not sure how they got my information. I've contacted my bank and have completed the fraud paperwork. They are all over the computer for [redacted]s and complaintsboard. I don't know why the feds haven't brought PVC Inc. up on charges yet. It appears my credit card company (now EX-credit card company) sold them my information. So be careful of New Millennium Bank as well. A bit of research shows that they been doing this for over three years... with credit card companies, dish network, on-line sales companies who offer credit. I guess it's those little slips of paper which say "If you don't respond, you must agree".. but wait, that's not legally binding, and fraud if reported and not corrected.

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angry101.1
Whiteville, US
Nov 13, 2010 8:59 pm EST

I had 45.00 drafted from my bank without my authorizing it, the money went through the first Premier bank in Sioux Falls SD, I contacted the bank but they had not known of eClubUSA

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Robert Felder
Columbia, US
Jul 27, 2011 11:26 pm EDT

They have draft out my account without my knowing it.i did not sign anything for them to draft my account.I know myself and many other people have been scam the same way.this eclubusa, have cause me too have a overdraft.and they are very ruld when you talk to them on the phone.

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groove73
Galt, US
Oct 28, 2011 5:06 pm EDT

this company tried to take $ from my bank. I never signed up for any eclub account. I had to close my bank acct. I never heard of this company til they tried to take my $.

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laurabri
Imperial Beach, US
Dec 01, 2011 6:52 am EST

Over drafted my account and i did not sign up to anything it made 3 of my transactions bounce for a total of 196 dollars of fees and i agree that if we sign up for something we should read the fine print but i NEVER agreed to anything and NEVER gave them my bank account they are stealing from people that dont have money for fees that we dont allow

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nicki19863
Jackson, US
Dec 09, 2011 3:46 pm EST

I've never heard of this company before. I've never signed up for anything from this company & i received a statement in the mail from my bank showing where I owed 58.00 for eclubusa. Maybe if everyone reports it something will be done. Don't trust this company!

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nicki19863
Jackson, US
Dec 09, 2011 3:50 pm EST

I've never heard of this company before & now I get a printout in the mail from my bank showing where I was charged 58.00 for eclubusa. If everyone reports this kind of stuff then maybe something will be done about it. Don't trust this company!

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kevwoo
Bellevue, US
Feb 08, 2012 6:47 pm EST

I would like to know if anyone has financed a vacation with this company and some info on the process.I always hear about the unauthorized charges Etc, but never anything about a member who went on vacation and was satisfied with the service

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e club usa/katherine nelson
Bountiful, US
May 13, 2012 5:08 am EDT

I just found out from my bank, that i was charged $49.00, plus$ 33.00 for return ckeck fee, that i didn't authorize, taken from my ckecking acct. I want it put back, and the fee's taken care of it put me in the negative. my name is katherine nelson. I want it put back right away!

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HappyWithEclub
US
May 30, 2012 3:52 pm EDT

I first financed at TV with eClubUSA in 2007, paid it off that year and then smartly canceled my account before I was billed for the membership again.

Like most of you it seems I signed up for them through another company but unlike you I read the terms of service and realized there was a membership fee.

They are an A rating at BBB http://www.bbb.org/san-diego/business-reviews/travel-clubs/eclub-usa-in-san-diego-ca-7001664/

Stop whining and learn to read the fine print. This program is great if you stay on top of it.