EpicNPC.com review: Account banned

This is a warning to anyone thinking of trading on epicnpc, based on a recent real-life experience from the owner of 5-years-old account on this platform.

Beware that your account with all the reputation you've been building with your time and money might get suddenly blocked and there will be no one reasonable to help you. Empathizing friendly support that we're all used to on big platforms is non existent here.

I have been trading on epicnpc for more than 5 years and have collected hundreds of positive reviews from happy customers, invested thousands of dollars in advertising there and never violated any rules. What did I get for being a loyal user and paying customer? — My account got blocked on some bald assumptions that it was sold to someone else who was going to scam other users. (what? banning for something that did not but COULD happen?)

During the appeal process I have addressed all the administration's concerns and explicitly proven that the recent changes in my account (IP, new phone number, new card) were made by the account owner in the interest of the owner (so it wasn't sold to anyone).

It's worth noting that the administration didn't really care to investigate to make sure their accusation were true or not. I was the one requesting to take a look at least some evidence before making a final decision. After I have presented compelling evidence to prove the accusations were false, the administration just went completely deaf with one answer to all my questions: 'this account is now closed and you have to create a new one' — thanks for the offer, but I'm not wasting another 5 years of my life for building a reputation here again. They did not comment on why my evidence was not enough or if they have other concerns or whether they have even looked through it.

To sum it all up: a careless administrator closed a 5 y.o. account of a paying customer without even trying to conduct a proper investigation. Demonstrated a complete lack of interest to help when I started doing the investigation for them. A horrible experience and a HUGE waste of time and money on trading at epicnpc.

Epicnpc team, please don't let the person who handled my case to work with any people, it's just not their strong point, really. Some AI bot like chatgpt would do the job much better and show more empathy in the process.

Anyone who is interested in more information feel free to message me.

I'll show you what kind of 'support' you may expect if you decide to trade on this platform.

P.S. I'm hoping for someone from the Epicnpc team to reach me as I am sure there was a big mistake and an innocent account got banned, and I can prove it to anyone who would care to look at facts and actual evidence.

P.P. S. Looking at other 1-star reviews, it seems I'm not the first one to experience this outrageous attitude from epicnpc, so stay away from this site guys, it's not worth it.