I live in the Pasadena area and made the mistake of using this company to trim a number of trees on my property. They claimed to have done a lot of work in the area and knew how to shape trees so they not only looked better, but were healthier. To say they made a mess of my yard would be an understatement. The trees that are not dying look like they were sent thru a blender. I've had to pay a 2nd company to clean up the mess Estaban Tree Service made. They did a great job on the trees that could be saved, but even they said several are so far gone they will be dead in a few months.
The complaint has been investigated and resolved to the customer’s satisfaction.
Were they licensed and bonded?