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Free Credit Info FCR review: Unauthorized charge on bank account 7

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10:10 am EDT
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In February, I was charged 14.99 for a service they said was free. I chalked it up to a learning experience. Then they charged me the same amount again this month. There is no way to contact them to cancel the service. This is a scam pure and simple.

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The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
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Larry Ernest
Shelton, US
Jan 27, 2010 2:38 pm EST

I did not authorize $14.95 for membersihp to FCR

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Fantoccio
Vancouver, US
Mar 16, 2010 10:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've had the same issue with them and many others, my advice is to check all the fine print on any page that requires you to give any kind of credit card or bank information "for verification purposes", " because generally, even with the "free" stuff, you'll learn that it's a limited time trial that will automatically charge your card or bank account if not cancelled within the given amount of time. If you're lucky, they only charge $1.00 for that verification-expecting people to just write if off and accept it. Basically, if it's not a reputable company, or somewhere you can physically go to and complain in person, don't give up any personal financial information to these sites.

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silerma1977
Parker, US
Apr 08, 2010 10:39 am EDT

You can cancel the service by calling their Toll Free Number. They try to keep you on the service but just keep telling them NO! They number is [protected].

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chelynsum
Nehalem, US
May 22, 2010 1:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to knoiw how to cancel the charge for the free credit report

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Consumer1492
Fort Worth, US
Jun 03, 2011 11:04 pm EDT

Thank you, Silerma1977 for providing a phone number. My checking account was charged 3 times by INFO.FREECREDITRINFO.FREE INFOFCR.COM CARD. I could not find out which credit agency was charging my card until I used that number. It is Experian!, www.experian.com. In the future, I will be extremely diligent to make sure these places are not continuing to charge my card.

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Elaina Rodriguez
PR
Oct 18, 2011 2:12 am EDT

I need to know how cancel my afiliation because I call and I no receive response. Please if any person has information send me by email. It is elaina2121@yahoo.com

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drscoggins
US
Feb 05, 2012 4:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Oh my God! These people are ridiculous! I have called TWICE and still they charged me again this month! WTH? I finally alerted my bank that this is fraudulent and should not be honored. Even that has been a hassle! Scam indeed!

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Free Credit Info FCR - unauthorized withdrawal from checking account 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.