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Free Gas Central review: Did not send Gas Cards 94

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1:59 pm EST
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Free Gas Central collected our $5 registration fee through PayPal back on August 25, 2008 and after 3 months of faithfully mailing in our $100 worth of gas recipts, we have received 3 emails from them acknowledging they have received our receipts "in good order". However, to-date we have not received a single gas card. Their website is down and their phone number just rings and rings and no one answers in the "customer service" dept. I understand that their website has now changed to Gas Redemption Services but I cannot get on that website either. These people should be locked up!

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roberts
Dade City, US
Feb 21, 2009 8:50 am EST

We were awarded this certificate for $500.00 of free gas for buying $4000.00 worth of furniture from Ashley Furniture. We have not received anything or been contacted since.

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Ray
Box Elder, US
Feb 21, 2009 11:43 am EST

Add South Dakota to the list. We purchased furniture with the promise of a "$500 gas rebate". Turns out it was Free Gas Central. I have faithfully sent in my receipts for 4 months and have received nothing other than an email acknowledging receipt of the first months receipts and voucher. I finally decided to Google ""Free Gas Central" and found hundreds of compaints. I feel like a dope falling for this fraud.

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Bridgett
Cadillac, US
Feb 23, 2009 4:42 am EST

I called this phone number that was given to me and the person took my name as stated someone would get back with me as soon as possible. From what I have heard Free Gas Central is out of business so I guess everyone who had thes redemption coupons are SOL and who knows how much money they got away with.
I now believ there was intent to fraud and I think the AG Fl should do something about it.
I will e-mail the BBB but if the company is out of business can anything really be done?
Thanks for the tip I appreciate it.
Bridgett

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Kim
US
Feb 23, 2009 2:55 pm EST

I am so furious with this company. We went to a vacation seminar and got a $300. free gas with gas so high I did this. I have sent in gas receipts and got one story after another. I feel so taken yes it may have been only $5.00 but all the time mailing and going to one brand of gas I just feel so stupid and there really should be something we can do because they have done this to alot of people and if everyone paid $5.00 that adds up and this company should be liable. I sent in September, October, November, December, and January and I have Feb on my desk I just kept asking them to respond. now none of their numbers work and they don't respond to emails and their site is still running so they are still doing this to more people. any ideas maybe a class action.

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sarahb
Wildwood, US
Feb 23, 2009 9:45 pm EST

I also have been taken for with the freegas vocher. I did once talked to some back in Dec and they told me I should be receiving something soon and still nothing. Now the number does not work and me emails have all been sent back! It is very upsetting.

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Mary
North Rose, US
Feb 24, 2009 9:35 am EST

We signed up to receive a $25 visa card for every $100 spend in gas from gasoline purchases from a pre-selected brand of gas. We received 2 cards and none since September. Now the phone line is not open and the website is gone.

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E. M. Loftus
Virginia Beach, US
Feb 24, 2009 10:36 am EST

I received a Free Gas Central registration card from my Hall Honda dealership. I have submitted my four months of gas receipts. Free Gas Central has acknowledged receipt of three months, but not the last submitted in January 2009. I have not received any of the gas cards for this promotion. I also paid the $5.00 fee with Pay Pal to be returned as a $30.00 gas card for the last months gas receipts. All receipts were mailed to: Gasoline Redemption Center 14100 Walsingham Road Ste 36 #12 Largo Fl.33774. The [protected] phone number given non my registration confirmation is invalid on 2/18/09 and 2/24/09.

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tickedoff
Oldwick, US
Feb 24, 2009 11:39 am EST

Ditto! We laugh at the internet scams claiming somebody in Nigeria needs help with a US bank account but we all got suckered for $5. Shame on FreeGasCentral, the car dealers that participated and us for believing!

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spk
US
Feb 24, 2009 2:03 pm EST

What were they doing with our receipts then, I'd like to know? One of the many times I call ed the 800 # - which is now d/c ed - I asked this question. I was told by a young woman, who was "new" and not very helpful, that Free Gas Central is the "middle man" and that they send the receipts on to the gas company that you chose. So, supposedly Shell Gas was to issue the gift card, then send it to the people at Free Gas who would then send the gift card on to us... well, it obviously never happened!

I think I will attempt to contact Shell and ask what they know about this scam. Also, I will be calling the business which supplied me with the Free Gas info and start-up vouchers, etc.

The above phone # also did not work -- rang and rang until finally said call cannot be completed.

I guess nothing really is FREE...

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Leigh
US
Feb 24, 2009 3:25 pm EST

I also have had the same thing happen to me. In January 09 I sent an email to the company and this is what I got back *****Dear Valued Customer,
During the months of August, September and October 2008, Gasoline Redemption incurred a complete Sequel server /database crash. Other corporations much larger than Gasoline Redemption have suffered worse database crashes than we have using the same software. We have been aggressively working just as quickly as possible to get the newest system functioning properly to better service customer accounts and prevent further delays. Unfortunately, many redemption member accounts were affected at different levels. Because all corporate communication was at this time Internet and Server driven, you may have noticed severe telecommunication difficulties, website absence as well as emails declining receipts that you were previously notified were good. The lack of communications combined with Gasoline Redemption's total inability to service anyone or anything during the crash, sent a tidal wave of gossip, rumors and panic throughout the US.
Gasoline Redemption would like you to know that we are not closing. Gasoline Redemption has been here the entire time correcting the severe issues that crippled the corporation on more than one occasion and we will continue to utilize all resources at our disposal to correct all issues and return the gasoline redemption program to its former state. These issues were unavoidable and unintentional. We have completed the new database software, website and telecommunication systems and are in the process of switching the new and the old. During this time you may experience telecommunication issues with our firm such as an announcement from your local carrier telling you that "all circuits are busy please try your call again later." This is due to the amount of telephone calls coming into the local carrier circuits. Because this is not within our control, but is within the control of our West Coast Florida provider and the callers' provider regionally, we cannot place an announcement or voice mail on the circuit announcement.
Although we have encountered trouble with the past systems, we ask that you continue sending in your receipts. All new information is placed into the new secure system for fulfillment. Please remember our top priority is your satisfaction and assurance that you will receive everything owed to you. Please note that our server crash did damage our collected data and is a very delicate and timely repair and may require your input to properly correct all issues. Our firm will be issuing email and mail notices asking for your feedback and information. Gasoline Redemption understands this process may seem uneventful and frustrating, however, our ultimate goal is to repair the system data correctly and ensure that you are completely satisfied with our services.
Gasoline Redemption is working to fix this issue for you as quickly as possible. Gasoline Redemption attempted a card correction in all data records that required each account to be viewed and hand corrected by a redemption agent in late December and is still occurring. We will be asking you to return the email and/or letter stating receipt of one or more cards between January 1st 2009 and February 1st 2009 in order for Gasoline Redemption to confirm repair. Once all data is confirmed by you, cards will be shipped correctly and you will be satisfied. Gasoline Redemption will never allow another situation such as this to occur to our valuable redemption members again.
Gasoline Redemption is requesting that if contact is needed please send a letter or email and a live agent will respond. If telephone contact is needed we recommend that you avoid peak call times, 10:00 AM EST- 11:30 EST and 2:00 PM EST - 3:30 PM EST, when customer service receives a higher than normal call volume. Please note hours of operation are M-F 10 AM to 6 PM EST when calling.
Words cannot express our gratitude to you for your continued patience, redemption and support during this very difficult time.
Sincerely, Heather
Gasoline Redemption***** of course I have not heard anything after this and can not contact the company in any way. I also sent a email to Attorney General Bill McCollum at ag.mccollum@myfloridalegal.com. LETS HOPE SOMETHIING IS DONE ABOUT THIS!

LF
Deltona, FL

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dsinatl
Duluth, US
Feb 24, 2009 7:37 pm EST

I'm in the same boat as the rest of you, but I got my voucher from my job as a perk - INSTEAD OF A BONUS! Thank you iFLOOR.com - out of business for a reason.

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Brian
US
Feb 25, 2009 11:38 am EST

I also have not yet received any promised gas redemption. We have carefully reviewed the rules and have followed all of them. We have been sending in receipts for the past 4 months and have not received one gas card. Is there grounds for a class action suit?

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taken2
Kankakee, US
Feb 25, 2009 3:25 pm EST

We, too, purchased a sizable amount of furniture with the promise of receiving $500 in gas. Finding out it would take us 20 months to recoup the $500 was bad enough; but, now it looks like we won't see a dime and paid them $5 instead. I have submitted 2 months of receipts and have received nothing. When I checked the website & phone number today, I found the same: website not found, phone number is invalid.

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Dave
Newark, US
Feb 26, 2009 1:27 pm EST

The company behind this freegas scam has finally been sued by the Florida Attorney General.

See http://myfloridalegal.com/__852562220065EE67.nsf/0/0351D7EC68E846FD8525755C006DF2BF?Open&Highlight=0, gasoline, redemption

Be sure to file a complaint through the Florida Attorney General's Office: http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Economic_Crimes

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vicki35
Watseka, US
Feb 26, 2009 2:58 pm EST

I started this program in Oct 08...Have mailed in my receipts each month, receiving a confirmation email back that they were rec'd, yet I have not yet received one free gas card back from them. How are they getting by with this? Our 5$ was to be refundable at the end also. These cards were handed out by reputable businesses, what happened? This is not right. Give us an explaination or our money back.

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Scammed by Free Gas Central
Alma, US
Feb 27, 2009 12:06 pm EST

I live in Michigan, and after my husband bought a vehicle we were given the voucher. We paid the fee, and followed the instructions. It has been five months and all we have received are e-mails say everything was in order, and that the free gas cards would be coming soon. I did contact them by e-mail only to be told that everything was in order. Their telephone number no longer works. The car company that gave us the certificate said that they paid $3, 000.00 to get the cerificates to give to their customers. They have been scammed too. The 800 number listed on other complaints for a company called PPI is not a valid number for any company taking over for Free Gas Central. They told me to contact the Florida Attorney General.

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mlk
Townsend, US
Feb 27, 2009 10:44 pm EST

I have submitted a complaint to the Better Business Bureau. Please go see this link:
http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=90026293

This is a scam, legal action has been taken in Feb 2009, and it looks like we won't see our "free gas cards" any time soon. Over 2, 000 complaints have been filed with the BBB - please let them know how many people have been affected! Send your complaint in to the BBB! It is fast and simple.

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Mary Gauci
Woodbridge, US
Mar 02, 2009 3:03 pm EST

After paying Pay Pal $5.00. I followed all the instructions and started sending as stated the gas receipts for a $100.00 each month. I started this in October and have not received one gift card as promised.
In January I did speak to someone at this number [protected], and I was told they were having problems with their computer and that I should start receiving the gift cards within 3 weeks. It is now March and I tryed to call this same number and it is not working.
What a rip off!

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sweetbj10
Las Vegas, US
Mar 03, 2009 4:28 pm EST

i am in the same boat as the above posters. i got a $200 voucher for doing a test drive last summer. i have sent in every month since august, and have received nothing as of yet. i was told that they had a computer problem in october and were fixing it and my august, sept, and october ones were ready to be mailed out that week, and it is now march and i have still received nothing. i have emailed them numerous times, all coming back as failure to send to a valid email address, and their numbers don't work either. if anyone has had any success in contacting them, please post as to how

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Bobbi926
New Ulm, US
Mar 09, 2009 8:39 am EDT

Same experience as everyone else. Bought a piece of furniture back in August. Went to that furniture store because of the gas offer. Started sending in receipts for September and have done so each month. Tried calling gas place and would be on hold forever, sat on hold one time for 1 hour (NO KIDDING!) and never got anyone. The next day I called again and sat on hold for 35 minutes, finally I got someone. She said they were behind and I'd have my gas cards sometime in February. Never received them. My husband and I are going on vacation in 3 weeks, we were planning on using the gas cards at that time. What a rip off! Not to mention, the piece of furniture I bought has some defects and so I am still waiting on that to be replaced too! I am very displeased with the furniture store as they seem not very concerned when I've called them (twice) to see if they have any idea what's going on. They say they were scammed too. Well, not really, as you got business out of it... The way they are dealing with the situation, or not dealing with it, shows me not to shop with them again.

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BHurst
Ozark, US
Mar 09, 2009 1:39 pm EDT

I bought furniture from Ashley Furniture and Free Gas Central $500 gas rebate was part of their advertising. Since Nov 2008 I have sent in the $100 receipts waiting on the $25 refund. I have continued to mail in gas receipts and have received e-mails from Free Gas Central that confirms their receipt. In February '09 my mailed receipts were returned marked "return to sender, refused, unable to forward". I tried e-mailing them asking for new address but it bounced back. I never received any rebates! If you see a business offering gas vouchers DON'T DO IT!

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Monica
Burtonsville, US
Mar 15, 2009 2:15 pm EDT

I was supposed to get the free gas from purchasing a Rain Soft water filtration system. Like everyone else, I paid my $5 and have been sending in my receipts. I have been getting the email confirmations, but not a single gas card after several months. The last receipts I sent in came back to me with a note from the post office saying, "Return To Sender, Refused, unable to Forward." I thought maybe they'd send one gas card for the full amount at the end, but now I think I was just wasted my $5, stamps and time collecting/mailing receipts. To make matters worse, I'm not that impressed with the water filtration system.

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Davy
Milwaukee, US
Mar 16, 2009 9:20 pm EDT

My comments are almost exactly like the others. We went to a local business to hear a "pitch" from a timeshare firm. Just for listening we would get $300 in free gas. Well we resisted the first scam (timeshare pitch) and got the registration materials for our free gas. We sent in our $5.00...did everything we were supposed to do...got confirming emails from "Free Gas Central" each month, but never ever got the $25 free gas cards. Today our most recently submitted snail mail was returned as undeliverable, and the 800 number is disconnected.

For us we are only out $5 and the wasted time saving receipts and mailing them in.

My next step is to write a polite letter to my State Attorney General Office.

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SMS
US
Mar 17, 2009 1:56 pm EDT

I checked into the court case, which the paperwork dated February 20th, 2009 can be viewed here:

http://blogs.mcall.com/files/tidewater-injunction.pdf

It seems as if there is an injunction barring her/them from soliciting any newbies, all assets have been seized and there is an attorney appointed to look over every scrap of mail and material they have. I would assume that is going to take a bit of time.

I would suggest registering your complaint with the website given previously and hope to be included in any distributions there may be in the end. If anyone else knows how to get vengance, let me know!

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kenneys8
US
Mar 18, 2009 2:56 pm EDT

WE too received a $225 in FREE gas from a car dealership. It was from FreeGas Cntral. WE paid the $5.00 through Paypal and sent in our $100 in receipts each month beginning in September '08. we have received NO $25 gas cards and no correspondence since 12/2008. Shame on the Dealerships for falling for this and also shame on us for falling also!

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james Campbell
Oceanside, US
Mar 20, 2009 1:57 pm EDT

Two months ago, i attended a seminar on realestate, part of the seminar was a free $250. 00 gas card at the end of the presentation, i got the voucher for the gas cars, followed the instructions to the letter, obtained a $5. 00 money order made out to free gas central.com 14100 walsingham road, largo florida 33774 phone number [protected] it has been two months and as of this date 3 / 20 / 09 i have neither recieved the gas card or the money order in return, i feel this is a rip off and is there anything that can be done about it or am i just another sucker in the internet rip off game?Is there no way that companies like this can be made to show some sort of proof that they are llegal and legitimate?

My email is st_crouix_boy@yahoo.com

Can i at least expect a reply from your company or do i just dit in the corner with my fingers up my butt, ?

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jennifer35
San Jose, US
Mar 20, 2009 6:02 pm EDT

I also sent in money - I received a card to mail in after attending a Real Estate workshop. I sent in $10 and never received any correspondence.

I think this "business" was a scam. Does anyone know who started FREE GAS CENTRAL or how we can get our money back?

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Juan H
Odessa, US
Mar 23, 2009 7:03 pm EDT

after buying flooring from ifloor.com, I was told that I would get $500 in free gas cards. I paid the $5 fee and have sent in all my receipts since Oct...I received emails stating that my receipts had been received in good order but I have not received any cards to date...I did get an email Jan 16th that said they had computer problems and that all cards would be sent out in the next few weeks...still nothing...website is down, no answer at the number.

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James Ball
Newman Lake, US
Mar 23, 2009 7:43 pm EDT

We received a $150 free gas redemption coupon for attending a vacation sales presentation in Coeur d'Alene, Idaho. We have complied with all requirement of the company but they have not responded or sent any coupons. I copied everything I sent to Gasoline Redemption Center.

Do you suggest I file a complaint with the Attorney General's Office in all three states involved. Also should I file a complaint against the company that awarded the coupon?

James Ball
jstravelers2005@hotmail.com
[protected]

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dperry
Sherwood, US
Mar 24, 2009 10:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Free gas Central is a Scam that charge y0u Five dollar to get started. This company will not send you the gift card and the # do not work [protected] this numbre do not work. but when you would call and talk to someone they would make up something to just get you off the phone. like you will receive you gift card in the mile next mo. Do not belive them. i went to my ford deal in little rock, in won a $300.00 Free gas Central gift . I have mile my receipts for the purchase of galoline. for the last 6mo.and have not receive one gift card . If you win one of these card do not take it tell the company that is giveing them out that Free gas central is a Scam. if they need proof to look them up on complantsborad.com.

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Malone27
Brooklyn, US
Mar 25, 2009 3:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm sorry that you all are going through this with said company...but just FYI the number that is listed above for Free Gas Central does'nt work or is not the right number. My problem with them is that they attached there promotion to another product that I purchased through another company on which I declined the free gas offer. (WAS NOT TO BE PART OF MY ORDER!) and they still managed to call me and tell me that they was sending the gas cards any way along with some type of subscription that I declined in the first place. There customer service rep. was very disrespectful and would not cancel sending this unwanted offer to my home on which I would be charged on my Bank Card If I don't do so with in thirty days. So if anyone has the real contact number for this so called company I would be grateful if you can post it for me or you can send it to me at my email. Thank You

Very Very Angry! Malone A. R.
Malonerdrgz@yahoo.com

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Pat
Highland [Lake County], US
Mar 27, 2009 3:08 pm EDT

I collected and submitted gas receipts from Aug. thru Nov. 2008. I sent in a check for $5.00. I was to receive $105.00 in gas gift cards for Speedway. I haven't received ANY. I emailed the company in Dec. they said sorry, things were running behind and it would be taken care of. I called their 800 number on Jan. 28, 2009. I was told that 3 months worth of the gift cards would be mailed out to me by Jan. 30, 2009. The other 1 month, plus the extra $5.00 I sent in would be mailed out within a few weeks of jan.28. Today, March 27, 2009 I called again. The 800 number is no longer working. I still haven't received any calls, letters, or gift cards from them.

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adrianna
South San Francisco, US
Mar 31, 2009 12:32 am EDT

We had paid our $5.00 to, and had faithfully sent my $100.00 worth of gas reciepts starting in September 2008 up until now, April 2009 and we have only recieved 1 e-mail saying that my gas card was on the way. I see now that I will not get one. I thought that it might be a scam after I had not recieved anything after the first 90 days. These people should have to pay everyone back their $5.00, the $250.00 worth of gas, plus extra for the hassle that we have gone through.

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Tom luckey
Oak Creek, US
Mar 31, 2009 3:32 pm EDT

mailed in coupon for the last five months have gotten any thing in return. the number on my redemption coupon is fgc6810327650.
Tom Luckey

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Tom luckey
Oak Creek, US
Mar 31, 2009 3:33 pm EDT

not getting what was prosimes

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Tom luckey
Oak Creek, US
Mar 31, 2009 3:34 pm EDT

not getting what they said I would get

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dave9475
Mesa, US
Apr 02, 2009 9:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Exactly as others here complaining I have gotten scammed too. Sent in receipts and no gas cards as promised. I am going ahead and forward all information to attorney general and bbb as well.. god bless everyone whom has been scammed as i and hope we do get a suit against this horrible scam.

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sooners
Bordentown, US
Apr 08, 2009 4:06 pm EDT

Ashley furniture has been promising all the customers whoever are calling them holding them responsible for fault advertizing that they are trying to get another vendor who would honor this request. SO HOLD ON TO YOUR HORSES

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jcsaxx
Ward, US
Apr 09, 2009 10:55 am EDT

I was dooped as well. I sent in receipts for several months and didn't receive any gift cards. I finally received 1 gift card a few weeks ago and that is all I have received. I just checked their website and it appears the some form of government has taken over the website.

Joe
www.EbayCashBack.Info

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Leia Sahdala
Orlando, US
Apr 09, 2009 8:39 pm EDT

I was ripped off by Free Gas Central as well. I mailed my receipts like i was supposed to only to have them sent back to me by the post office because the address wasn't valid. I called their number only to find out that it's not a valid number either. I am a college student who can barely afford to get by. I really thought that they would help me out with gas for my car atleast. Unfortunately, they scammed me like they did others. That's not right. I'm appaulled that Free Gas Central would do this to people. If people want to make promises, they had better keep them.

sincerely,

a very upset Leia Sahdala
leia_sahdala@yahoo.com

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