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this company is a scam i used to work for them! they will say its a one month trial then just keep debiting you every month regardless if you cancel.
I quit as soon as i found out what was going on.
Theyve fleeced thousands from unsuspecting business owners.
they had another website but had to shut it down due to all the bad reviews www.genesismediasolutions.co.uk
Hope this helps
The complaint has been investigated and resolved to the customer’s satisfaction.
hI, I have cancelled my campaign immediately and have had an email confirming this will be cancelled... will they still debit future payments? even though they have advised my campaign will be cancelled?
This company, AKA genesis global or genesis media soloutions http://genesisglobal.co.uk/ are basically a scam, they are run primaraly by three people Alan (aka "AJ"), Phillip and Andy. They also run other companies such as; Ace Media.
In a very short nuttshell they're a buch of call-centre cowboy's who decided to get together and attempt to run a company - they offer a plethora of services such as; SEO, facebook ads, website developement and other online marketing (or so they say). In actual fact what they do is cold-call people getting them to sign up for a service (such as google sponsored ads to promote your site) making a lot of promises yet never providing, ever. When, like all clients you decided to cancel they do not allow you to - they'll likely try and talk to you about the verbal agreement (however the calls are not actually recorded!) and basically try to avoid you so you cannot cancel and charge you on a monthly basis. They never provide what they offer because not only do they not have the capacity to provide, but also like the knowledge so I would recommend you stay away and if you're already stuck with them my advice would be to just cancel payments directly from your bank account - do NOT worry, it's not like they will take legal action as they have NO evidence, like I say, they do not ever record the sales calls! the company has a short life-span, it's a sinking ship and already have several court cases being drafted for them.
i have had same problem they promise things and dont stick to it, you will never get your money back from them and never get to speak to who you need to they dont call you back and their costomer service is shocking. Has anyone every had proff of their facebook adds? who is to say it is getting done they take your money and thats it. if anyone reads this and has had the same problems please call cowboy traders on [protected] people cant keep letting this company get away with things
I have just had to cancel my credit cards and make a charge back for the money I have paid them. They have taken my money and left me in debt after many false promises. I am a very small business owner trying to get my cake making business of the ground. They have left me in lots of debt as i paid by credit card. I am trying to get my money back through Barclay's. I was on the sponsored ads on google and agreed to do an SEO campaign with them, to which both have failed
Does any body know anything about S.E.L media.? I am pretty sure it is the new genesis global.
It looks like they have done a runner with £600 of my money.
Have they anything to do with http://www.genesis-media-solutions.com/genesis_solutions.html whcih are a London based company
Hello, Great comments, does anyone know if they are linked to a company call DPS Marketing. www.facebook-dps.co.uk. as they are offering something similar. On Click Fee on advertising and as many adverts as you like. Thanks
do you know if genesis global media is the same? they are all over the internet and say they are out of new york. eileen townsend [protected]
to eileen townsend, i am not sure if genesis global media is the same, but i just got screwed out of alot of $ saying they will promote my book...they are in bohemia, NY...I am in NY also...I have been to their office, last I was there, they were packing up saying they were moving next door...going there again this week! dont bother w/them...they're ripoffs and as an author, they have shattered my dream...they dont answer emails or phone calls...
As I have said, I do not know if they are they same company, if so or if not, my problems with them have been straightened out. They are just very slow due to having so many clients. As long as my book is marketed, then I am a happy camper. There have been a few people who did work for them that made many problems for this company.