Glamour Shots Licensing
Reviews and Complaints

ent: Saturday, August 23, 2014 11:32 PM
To: gsservice
Subject: Online Customer Service Review

Kimberly Shea Today 08/23/2014 at 10;30am I had a appointment with my five sons. We arrived at 10;19 sharp we were told we would get started at 10;30 sharp . sometime about 10;35 we started going over paper work for me to fill out . I was already aware of prices because we did talk about that over the phone except each picture went up to $99.00 a sheet instead of $69.00. After the paper work we waited for almost 45 minutes before we got started we were asked our colors and how many changes we had . I had two outfits the guys one. when it was time to change i was told where the bathroom was i could change in there so i took my clothes in the public rest room changed so we could get started my son changed on of his shirts in the waiting room where you first come in. After our first set of pictures the guys were told they could use the dressing room to change their shirts. I had to go back to the unlocked unsecured public bathroom. after our pictures we gathered our stuff and waited to see our pictures. while waiting a woman came in for her appointment she was Immediately TAKEN TO A DRESSING ROOM TO PUT HER STUFF AND WENT INTO HAIR AND MAKE UP! While waiting for our pictures we were given books of other people to look at . My son hands me the book he was given and said " Mom I don't want to see these half naked people I feel like i am looking at PORN" Ok i is aid. While viewing our pictures in most of the pictures the guys are really dark and we had a WHITE back drop!1 I told her i was wearing all weight! I feel like we were fit in and never really had an appointment i am extremely unhappy about the way we were treated. Photography is a hobby of mine i own several cameral with filters and the different lens, I have never had to lighten people when your lighting is set right.I feel that if you want someone to pay the same money as everyone else for your product than you treat everyone the same. Jonathan wanted to have a group of his friends at glamour shots but that will not happen. i hope you will look at the proofs our our pictures and see for yourself and know why we did not make an additional purchase.
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Me My Sons and I were at Glamour Shots @ Shoppes at Cross Keys - NOW OPEN 611 Berlin Cross Keys Road Suite B218 Sicklersville, NJ 08081 Phone: [protected]
Aug 25
gsservice Glamour Shots Customer Support has received your e-mail request. A Support Representative will respond to your request shortly. Thank you, GS Customer Support
I did not hear from anyone!

GLAMOUR SHOTS IS A SCAM!

I went there on 04/15/2013 for pictures based on a livingsocial coupon I purchased that would give me $100 off my pictures. When I finished taking the pictures I was seated with a salesperson who asks me what I am looking to get I told her it depends on the price. She asked me to pick out the pictures that I liked once done she told me it would cost $1550.00, I couldn't believe it. I had to keep reducing my pictures to the point of choosing 10 pictures, the salesperson told me they could do 8 pictures at $700 or she I could cut it down to 3 pictures at $500. I got upset and told them I couldn't do this anymore after being there for 3 hours with my kids, they had me pay $100 to hold my pictures they kept calling me and said they can't refund my money to me. I will be filing a complaint against them.

Don't go there. I wish I checked this beforehand.

Sorry to say like all of you I had the same experience. I am more than embarrassed to admit how much I spent. I think I got a little more out of them than you guys because I was just as tough right back at them. I think the girls (3) of them were a little intimidated at me when I told them that I knew what they were up to because I had been offered a job a Glamour Shots and did the training but turned down the job so their jaws dropped. But... I still ended up paying way too much. lol I laugh at myself and how quick I picked up on their ### and gave it back to them. They are awful! THEY SHOULD BE SHUT DOWN! They have been this way for centuries. I don't get it why this company still exists. For those out their who are considering the other Portrait place for families, their little ploy is that you will not get crystal clear pics. They blur them on purpose. They show you one thing on the computer and when it's printed out they are blurred. Supposedly so that you can't get a good scan out of it. Do they not know the photo programs that are out there? I was able to get awesome pics but I did pay for all the samples of my dogs :) They are more comprobable but try to hire a personal professional photographer. You can find excellent ones at photo schools. Really. They are more creative and are looking to make a buck so it's a win win. Word of mouth doesn't hurt. But ANY photo studio will try to screw you. GLAMOUR SHOTS takes the cake however!

$150 for a wedding photographer?
How much did you pay for the cake? The venue? Your dress? The reception? Your honeymoon? And, except for the dress, none of them will last as long as photos from a PROFESSIONAL!
You got exactly what you paid for.

I can not believe these stories, I had the same experience with my 5 year old child. Here is how the scam works. They encourage you to bring multiple outfits/props, therefore making selection of photos more difficult and confusing. This is a classic bait and switch operation, the mafia is cheaper. They show you a package for a child they starts at $99.95 for 1 8X10, 2 5X7's, and 8 wallets, they will NOT break this into different poses NOR will they give you rights to a digital image, NOR will they switch out wallets for any other size of photos (how many wallets could anyone need?) of your photos unless you are willing to pay nearly $3, 000. I am not kidding. They start quoting you prices in the $3, 000 range on pictures of a child, that barely need retouching and have a few digital coloring effects. I ended up paying $200 for a dress and one cute change of outfit and $900 to Glamour Shots. FOR: 4 poses out of 80 and a slide show that is USELESS other than for a memory, you can not print photos off of this CD. It is more like a wedding momento so you can be reminded of all the photos you couldn't get the 'picture mafia' to unlock with thousands of dollars. To walk out of that place with anything that is framed is about $700 plus tax. They use high pressure sales tactics, tell you that the company will erase your digital images within 48 hours if you do not sign right there and then (after you are exhausted after the whole picture taking process) and have a mystical pricing system that is not written for you to see anywhere. It reminds me of used auto sales, vacuum, and snake oil classic rip off scams. I will end up with a few sheets of unframed pictures in an envelope for my $1000 that I didn't have. I can't imagine how they get any repeat business. They better stick to very elite areas. I even noticed on their web site a new spring special for $9 for a 5X7 and mini wallets. HAAAAAA... BAIT AND SWITCH! They offer you finance agreements for no interest for 6 months on ripping you off. I did get some nice pictures of my beautiful daughter; but with technology advancing daily, other outlets can do this kind of work. If you have $3, 000 laying around the house, hire your own personal photographer already! PLEASE STAY AWAY FROM THIS PLACE! HIGH PRESSURE, RIP YOU OFF FOR MASSIVE AMOUNTS OR MONEY USING YOUR LOVE OF YOUR OWN CHILD TO DO IT! 1. slick bait and switch 2. emotional slide show to sentimental music 3. huge price quote to see how far they can push you 4. offers of mounted prints for $700 and up 5. a slide show with no copyright value 6. their hair and make-up 'artists' have no qualifications or stylist/make-up licence ( I can't imagine their make-up is hygienic), a classic example of a very, very unscrupulous practice. You are a pretty low business if you use the love of a child and other emotional components to rip off people for in the thousands of dollars. You end up walking out with a a bunch of loose photos that cost you a mortgage payment.

Same thing - only wish I would have done some checking prior to going. We had used Glamour shots in the past and that was expensive but they treated us nice - this time around I felt dirty leaving the place. I'm still trying to figure out why I actually paid over $2, 000.00 for a couple of digital images. I would like to know if anyone has taken these folks to court? Don't anyone use them ever...period.

dont go there please...avoid them like a plague seriously...they'll really rip you off. i was there today( i wish i had seen this site before going there). its too damn expensive for nothing n they treat their customers like crap..well they did that to me. i paid 750 for pics that looked like crap. am never going there AGAIN.

OMG i had the same experience me and my girlfriend went to take some pictures basically we were just going to take some xmas cards. Well im not going to lie the make up they did on her made her look amazing and i was like mesmerized and so we took a bunch of pictures then came back to see them we planned to spend about 50 bucks since that was the special for the xmas cards. They told us to pick the pictures we loved the most and so we did ended up with a bunch of pics then with 2 of their employees in the room telling us how good the pictures looked and what not they said it would be $4000 to which i felt my heart stop. I could not believe the price i mean its not like i was buying one of those huge wall framed pictures or anything. It was a horrible experience feeling the pressure from the ladies and me just looking at my girlfriend like what the hell just happened it felt like when u walk into a room open the door and bam someone hits you in the face. we tried to buy the cheapest thing but even then that was $500 for this 3 piece picture for the wall. We also wanted to get like the proofs of those pictures since we did fall in love with them but no we couldnt unless we bought someone worth more than $150 which is not much but all we would of gotten was this really small booklet with proofs. We ended up just getting the xmas cards which did end up coming up to $100 more than we were expecting to pay. I do feel we were deceived by their "special pricing" and once you get there you feel so pressured by the sales people. The prices on the pictures are just insane i dont know what kind of person would actually buy them at that price i guess its fine if you have money to burn on pictures or if you are a wealthy model or something but for regular people who want nice pictures its just ridiculous. I would not recommend Glamour shots to anyone. I had one of the worst experiences i felt like i was being deceived the whole time and then pressured to buy their overpriced packages and to make things worse the pictures got deleted so there is no way to ever buy them anymore. -n1kon (excuse my grammar i talk on the internet too much i forgot how to properly write)

I was considering Glamor Shots for some promotional photos... I appreciate your comments about their dishonest business practice. They are scratched off the list.

Thanks

Glenn getinthebible@yahoo.com

i agree as a photographer...i never went there but i have been to many different places like that. they are trained to say those things about you while your getting your picture taken like "oh, your so beautiful!" because it will make you feel better about yourself and you will pose eaiser for them. being a photographer is very hard! and sometimes we get people who dont look so good and thats the hardest part! :) so making them think that takes alot off our chests!

that is totally wrong of them! those prices are outstanding! i couldnt even afford one single photograph! i can do sooo much better than they can and im a professional photo editor/manipulator i can do the same exact things they can in photoshop! and i only charge up to 100.00 for a portrait package!

thats crazy! :P you can check out my website if you like...most are just art not photography but you can see what i can do if you ever need a photographer! i can fix your old photographs and snap shots through the internet with paypal as well! just send them to orionray@yahoo.com for 5.00 a piece or 10 for 10.00
I CAN CHANGE BACKGROUNDS AND EVERYTHING!

www.jrmlphotography.deviantart.com

OMG, I had exactly the same experience with Glamour Shoots. They want $99.95 for 1 e-photo meaning that you have to pay almost $5, 000 for 50 digital photos you like. You can buy a new SLR camera for this price... Unbelievable! Avoid at any cost!

This shameful business practice affects everybody. I am a professional photographer and never hide my price lists. My prints are extremely reasonable and my level of service is very high. It kills me to see studios advertise "90% off sitting fee" and then fling the client through a 30 minute session and only allow them to view their images in a closed room with a high pressure sales person. THAT's when the price list comes out and the bargain the poor client thought they were getting turns into a hi-jacking. When I see someone waver when viewing my prices and then tell me about the great prices they saw advertised as "brand x" I just cringe. I refuse to get down to the level of business who use that practice but will also not put myself on the receiving end of a libel suit. The only thing I can do, is watch them walk away, knowing full well I will see them in 6 months and the story I will get, is "we wish we had come to you"

I think the worst part is that my profession suffers for it. There are far too many amatures who are calling themselves pros giving a false expectation of what it really takes to be a quality photographer and those of us who have the years of schooling and experience to truely learn our craft are surrounded by carpetbaggers.

glamour shots, a store i thought would be a great one, better than picture people. i spent 4 hours at the store taking pictures, happily although i was really hungry after a while. the tension started once the lady started quoting the prices. my total came up to a grand $6075. stunned, shocked and horrified i was about to cry. glamour shots is a beautifully disguised scam that will lure you into their trap. first off they will try to wast as much time as possible in the name of their useless make up. second of all they will take a million pictures and most of them are useless poses. finally they will show you your pictures in the one and only computer monitor that they have in the store. finally i left that store in frustration of wasting my time on a beautiful Sunday. i would never recommend this store to anyone.

I went to Glamour Shots thinking that I was going to get a free Sheet and have my make-up done. Well, nothing was Glamour about my make up, I could have done it better, and the whole point of having Glamour shots is the touch up that they do, but that is not included. I was quoted $3000.00 for my pictures and I felt like I was dealing with a car dealer trying to sucker me out of Thousands of dollars..

I left this 678 Brandon Town Center Mall Glamour shots crying over the price and will NEVER EVER go to another Glamour Shots again, I will stick to Picture people.. I hope that Glamour shots closes..

Glamour shots tricks people into thinking they will get a decent price. then the sales person/makeup artist/ receptionist will read off some sheets and give you a price of 10 times that of what you where initially told.

Horrible experience. Already told people i know about my horrible experience.

Glamour Shots is a crooked company! Don't let them fool you, each store is individually owned/franchised. I strongly suggest doing your research before you even attempt to do business with them! Start by checking them out at www.bbb.org (Better Business Bureau). When you do, make sure you enter in all of their information i.e. full address, when searching. Otherwise, they may not come up as they DO NOT have a BBB Accreditation. RED FLAG!

GLAMOUR SHOTS IS THE MOST UNPROFESSIONAL, CORRUPT COMPANY I HAVE EVER DEALT WITH! I am so sorry I ever wasted my hard earned money as well as my time with them. Long story short, they are indeed a complete and utter rip off! The company has no regard for its customers. Once they have your money, they don't care if your satisfied with your purchase or not. GOOD LUCK trying to file any type of complaint if you're not satisfied because getting something done about your problem is like pulling teeth. I would strongly advise anyone who even considers going through this so called "company" to BEWARE and do all of your research before spending even a penny on their services. Also, I would strongly advise getting legal representation when dealing with Michelle from their customer service department [protected], so you do not get dicked around.

My mom just took me their for my B-day and it was suppose to be only 50 dollars per child and it ended up being 150 dollars per child and my mother is mad. I think we should get a group and sue them big time. And they also told my friends that they wouldn't do theire hair good... and 150 a person they should get their hair done perfectly for that price. And one of the guys were rude. I fell so bad for you...that is not right sue them becuase this is going to keep going on...my mom is also checking if what they do to the eye liner really works because if not she is sueing for that to. Well please get back to me.
Thanks,
Krissy