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CB Online Scams GoLookup.com unauthorized credit card
GoLookup.com

GoLookup.com review: unauthorized credit card 7

K
Author of the review
12:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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08/10/18- I decided I wanted to look up someone and got the $1.00 one time thing and I have been charged $26.98, $0.27, $1.00, $0.01. I can't get anyone at customer service to help in resolving this issue. I don't appreciate this customer service at all nor do I appreciate the unauthorized credit card usage. I want all the money refunded to my account and this to not happen in the future with charges being charged to my account unauthorized.

7 comments
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Helana Roberts
US
Feb 05, 2019 1:36 pm EST

They charged my debit card without approval and not only that but I tried to cancel my account more than once and they charged me 29.98 after I canceled. Plus the info I got wasn't even correct.

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sandra riles aubrey
US
Sep 03, 2022 9:53 pm EDT

I was charged $68.22 on my card, which I didn't authorize it, just wanted the $1.00. I called to cancel it when I seen it on my checking account. The customer service person only wanted to refund half of it at first,then $48.22, if you going to refund me my money, refund it all. I don't have $20 or money to give away, plus that's my car payment, which now going to put me in the red. Only get one little check, on disability, and every cent is counted toward bills.

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MartinaAxel
Debrecen, HU
Oct 03, 2022 8:09 pm EDT

Same here and i live in Hungary/europe. Paid the 1 $ today and after that I've got mails and i saw its a 5 day trial and if i will do nothing i will be charged 68$ every month. I can't call from here , that's too expensive. I'm inEurope. I wrote mails and sms with please and help and delete me after the trial. No, Standard answer said 5 times only with a call. In 4 days they will take my money and i can't cancel with email? They can take me as a member and my money with one click and my email but I can't cancel with my mail?

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kpg712
Frankfort, US
Nov 29, 2022 8:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Call them back & threaten them by telling them you intend to file a complaint with your state Attorney General's office. They did the same thing to me that they're doing to you. I told them what I suggested that you do & they refunded my money the same day. Make sure you get a confirmation number. Good luck.

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Rhonda O'Shell
US
Nov 18, 2022 6:46 pm EST

Same thing happened on me I was charged 4270 go lookup.com 1295 go lookup.com never agreed to it it was a dollar it said and then all the sudden disappeared so I did not authorize it I want a refund I contacted my bank already this is a scam

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Alew89
US
Dec 13, 2022 11:21 am EST

I agree this is definitely a scam this very thing happen to me just yesterday I've been trying to get them to refund my money back and they are not complying something isn't adding up with this company I wish I would have looked at the reviews before putting in my information that was only suppose to be 1.00 but has gotten charged twice in 2 days for 12.95 scam scam scam.

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Dane Williams
US
Dec 22, 2022 6:01 pm EST

I would consider their $1 trial false advertisment !

For $1 trial membership I was charged $20 and I was never able to use the service and it keeps prompting me to enter my card info ... Yeah I was a fool and followed thru with a repeat of same charges and still no service to use

  1. GoLookup.com Contacts

  2. GoLookup.com phone numbers
    +1 (877) 890-2213
    +1 (877) 890-2213
    Click up if you have successfully reached GoLookup.com by calling +1 (877) 890-2213 phone number 0 0 users reported that they have successfully reached GoLookup.com by calling +1 (877) 890-2213 phone number Click down if you have unsuccessfully reached GoLookup.com by calling +1 (877) 890-2213 phone number 0 0 users reported that they have UNsuccessfully reached GoLookup.com by calling +1 (877) 890-2213 phone number
  3. GoLookup.com emails
  4. GoLookup.com address
    1000 N West Street, Suite 1200, Wilmington, Delaware, 19801, United States
  5. GoLookup.com social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
GoLookup.com Category
GoLookup.com is ranked 30 among 233 companies in the Online Scams category