Gossby
Reviews and Complaints

I recently ordered two customized mugs from the website Gossby.com and was pleased with the overall quality of the product. However, upon arrival, I noticed that one of the mugs had the wrong saying on it. Naturally, I was disappointed, but after contacting their customer service department and sending a picture of the mistake, I was assured that a replacement would be sent to me.

Unfortunately, several weeks went by and I had not received the replacement mug as promised. Still I remained hopeful and held out for it. As the weeks turned into months, I eventually gave up on receiving the correct mug and gifted the one I had to a friend. I should note that she absolutely loved it and has been using it daily!

Although I am still disappointed that I did not get the replacement I was told would be sent, I am overall happy with the product and customer service received from Gossby.com. As time has passed, I no longer have the mug to take a picture of the error, but I did return it back in November as I was instructed to do so.

In conclusion, if you are in the market for customized mugs or other personalized items, I would recommend Gossby.com. Just remember to thoroughly check the items you receive and reach out to customer service if there is anything amiss.

As humans, we all have different tastes and preferences when it comes to our personal belongings. This makes it challenging to find the perfect gift for someone that we want to express our appreciation for. Thankfully, Gossby.com has provided an excellent solution for this quandary!

I recently ordered three customized mugs from the website for myself and my two sisters, and I must say, I was highly impressed with the quality and customization options. The mugs were personalized with different hairstyles and colors, clothing, and drink options, which gave each mug its uniqueness.

It's always a relief to get something that stands out and is not just a regular gift. The level of customization that is available on Gossby.com is truly remarkable!

Though I will admit that it took a bit of time for the mugs to arrive (about three to four weeks), given that they were customized products, I felt that the wait was worth it. The mugs were also delivered carefully in their own protective box, which ensured that they arrived in perfect condition.

I would highly recommend Gossby if you're looking for unique and personalized gift items. Their quality and level of customization are impressive, and their pricing is competitive. Without a doubt, this website has become my go-to for customized products, and I am thrilled with the mugs that I ordered.

As a fellow consumer, I felt the need to share my experience with Gossby. While I do appreciate the creativity and unique designs offered on their website, I unfortunately encountered some issues during my order and customer service experience.

At first, I was excited to customize my own mug and placed my order with the intention of making some minor edits after the fact. However, when I finally tried to reach out to their customer service team to address these changes, I was met with a confusing and frustrating process. Despite numerous attempts to get in touch with someone, I never received a response and was left with my original mug design.

To make matters worse, when my mug finally arrived, I noticed that the scripture was lopsided and nothing like the original picture displayed on their website. At this point, I became frustrated and disillusioned with my overall experience. I believe that as a paying customer, I should be able to easily communicate with the company and receive a quality product that reflects their advertised images.

While I still believe that their designs are unique and worth exploring, I would caution others to be aware of the potential communication and quality issues that I faced. In short, I do not believe that my experience was worth the financial investment and time spent navigating their customer service channels.

When it comes to personalized gifts, I love Gossby. They offer a wide range of products that are both practical and sentimental. However, as a person of color, I do wish they would be more mindful of inclusivity. While I was browsing the site, I noticed that they do not have many hair styles and skin tones that cater to black and people of color. For example, I did not see any options for those with dread locs, long braids or even top knot buns. Even for those options that were available, the hair textures and curl patterns were not diverse enough. It was disappointing to see that the few curly hair options that they had were not suitable and did not represent the true diversity of natural hair.

As someone with a light brown skin tone, I was left with only two options: either going for a lighter shade or choosing a color that was way darker than my natural skin tone. This lack of skin tone variety left me feeling frustrated and unheard. I think it’s vital for brands to provide customers with options that are inclusive and representative of different skin tones and hair types.

Don’t get me wrong; Gossby certainly has many products that I would love to order. However, I hope that they take this feedback to heart and consider expanding their range of hair styles and skin tones, so that everyone feels seen and heard. It’s important to acknowledge that we live in a diverse world, and it’s time for companies to step up and reflect that. Overall, Gossby is a promising company with quality products, and I would love to see them continue to grow and evolve into a brand that caters to a wider audience.

I recently had the pleasure of shopping with Gossby and I must say, it was truly an amazing experience. This incredible company offers unique, personalized gifts that are perfect for any occasion, but particularly outstanding during the holiday season. I was able to wrap up all my Christmas shopping with ease, thanks to the creative, thoughtful and tailored items that Gossby provides.

I did encounter a minor issue with one of the pillows I purchased and had to contact Customer Service for assistance. The good news is that they were immensely helpful in resolving my issue, which further validated their outstanding reputation. I was impressed with the way they quickly and efficiently dealt with my concerns, making the process a breeze. I'm glad to say that they really went the extra mile, and sent me a new pillow at no extra charge, without any hassles or additional red tape.

The staff at Gossby is truly remarkable; they exhibit a level of professionalism and courteousness that is incredibly rare in today's fast-paced world. Their thoroughness and attention to detail is second to none, and it's evident that they take great pride in their work. They're genuinely invested in their customers and go above and beyond to ensure that each experience is a positive one.

Not only are the products exceptional, but the company's commitment to their customers is equally impressive. They stand behind their work and products, ensuring the highest quality every time. Everything from the purchase to delivery was a seamless experience, and I can genuinely say that Gossby exceeded all of my expectations.

So, if you're looking for a truly one-of-a-kind shopping experience, look no further than Gossby! They're truly amazing, and I highly recommend giving them a try. Their range of personalized gifts is outstanding, and their customer service is second to none. Thank you, Gossby, for making my festive season even more special! You guys rock!

Gossby, for providing such a wonderful product that has exceeded my expectations. The quality of the blanket is top-notch, and the designs are simply amazing. The customization options are endless, allowing you to create a truly unique and personalized gift that anyone would love to receive.

What impressed me most about Gossby is their lightning-fast delivery time. I placed my order on December 29th and it arrived on January 5th, less than 7 days from order to manufacture to delivery. This is truly remarkable, considering the amount of customization that goes into each order.

Furthermore, the customer service provided by Gossby is exceptional. They are responsive, helpful, and truly committed to ensuring that their customers are satisfied with their purchases. Whether you have a question about your order or need help with the customization process, Gossby's support team is always ready to assist.

In conclusion, I would highly recommend Gossby to anyone looking for high-quality, personalized gifts that are delivered quickly and with exceptional customer service. This is truly a company that cares about their customers and strives to exceed their expectations with every order. Thank you, Gossby, for a wonderful experience!

My experience with Gossby was absolutely fantastic! I stumbled upon their website just before Christmas, and I couldn't have been happier. The fact that I could view exactly what my product would look like before ordering made the whole process so much more personal and fulfilling. I decided to place my first order and was blown away by the quality and craftsmanship of the item I received. It was even better than I imagined!

I was so impressed by my first purchase that I quickly placed two more orders within just two days. To my surprise, all of my orders arrived several days earlier than the estimated delivery date, which was perfect for the holiday season. The canvas I ordered for myself was absolutely beautiful, and all of the gifts I ordered for my family members were a huge hit.

Overall, I would give Gossby a 5-star rating without hesitation. Everything from their easy-to-use website to their incredibly talented artists and fast shipping are top-notch. I am incredibly impressed with the personalized items I received and will definitely be purchasing from them again in the future. If you're looking for a unique gift or something special for yourself, look no further than Gossby. I cannot recommend them enough!