Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].
My husband noticed the following charge on our bank account: CHECK CRD PURCHASE 03/24 TLG*GREATFN. We thought it was part of our time share but found out it was not, and we had been charged each month since August 2009. We contacted the bank and they told us to call the number listed with the charge. Since it's now the weekend they are closed. I'm so glad I found this site. I intend to call on Monday and demand a refund, and I will also contact the BBB, FBI fraud dept and our bank..again. I will post the results when I have contacted the company about our refund. I can't believe there have been posts for almost 3 yrs and nothing has changed. What ever happened to the class action suits? We need to get laws to regulate companies who operate through scamming memberships on the internet. We never received information on what the company is or what services they provide. We believe they got our card # from a plane flight my husband purchased through Priceline. I intend to let everyone I know about this scam and warn them against using Priceline. Thank you to those who left info on how to handle this! We don't have to be victims!...Cyn from California
YUP - Priceline. you signed up to get a 50.00 rebate didn't you. Yes you did.
don't lie about that, if you didn't know that you did, then you just were not reading. You clicked a 50.00 rebate for your tickets then agreed to try the service for 30 days. you didn't cancel it and you probably forgot all about sending in the information to get the rebate check.
it's a real check - and you can cancel before they bill you. It's a lot of hoops though and you have time lines. they ( Trigilent ) I think that's the name of the company that is rich from you, count on the fact that 11 bucks will not be noticed and that you will forget all about them.
I know how to get my 50.00 every time I fly - but most people do not take the time to read it so the check comes in. and they end up paying 11 bucks a month forever. for a bogus coupon service.
I just found out that Great Fun! has been charging my card 14.99 on 3/27, 2/27, 1/27 and 12/29. God only knows if they've done it longer. They are closed on the weekends, I just tried to contact them. I will call them tomorrow and I will also contact my bank about fraudulent use of my debit/credit card. I'm going to see if the bank can go back further to find if I've been ###ed even more. Sounds like we all need to sue Great Fun!
here will be your problem,
You did authorize it, You just didn't realize it. I do not know how many other sites allow these blood suckers to get you like this but it seems the places you buy discount plane tickets allow them. well, more than that, i am sure they are being paid to allow them to advertise on the site.
For instance, Price line - while you are buying the tickets you have chosen - after your CC info is in the priceline site - it will ask you if you would like 50.00 off your price thru a rebate.
all you have to do to get it is try this free trial service! Of course you do. 50.00 is a lot of money - what a great deal! but the catch is you have to cancel that service before you get billed or you will get billed discretely every month.
also you have to print out that rebate form - or hope that they send you one ( don't hold your breath on that ) then you need to send that form back in with the itinerary from your flight ONLY AFTER THE FLIGHT IS DONE!
if you forget - they just keep billing away.
There are many companies involve--Great Fun mentioned Walmart.Macy's, hotels, etc.. My charges were through Shoebuy who said I checked a box that saying I agreed with the terms of the purchase. I asked if the terms said they could give my credit card number to another company. They had no answer. My credit card company said it was well aware of the scam--so how come they don't send a warning letter? For the companies and the credit cards to tolerate this sort of backdoor thievery they must be getting something out of it. Cancel your credit card if you don't get satisfaction. We will and we won't order from Shoebuy again.
There are many companies involved--Great Fun mentioned Walmart.Macy's, hotels, etc.. My charges were through Shoebuy who said I checked a box that saying I agreed with the terms of the purchase. I asked if the terms said they could give my credit card number to another company. They had no answer. My credit card company said it was well aware of the scam--so how come they don't send a warning letter? For the companies and the credit cards to tolerate this sort of backdoor thievery they must be getting something out of it. Cancel your credit card if you don't get satisfaction. We will and we won't order from Shoebuy again.
I called Great Fun, you can get their number on your Bank Statement next to the amount that they charged you. After several calls and the run around, (don't give up, make the calls) and faxing them a letter that they request, I did get a full refund. So, you need to call and fax them at the very least, the sooner the better. Good Luck! I'm so relieved that I got my money back.
The are crooks, plain and simple. It happened also to me for the 3rd time and all BofA could say is that they would remove the charges.. I asked if they were security problems with the bank where anyone could just charge an account without authorization. The lady then said, like an idiot.. "they are one of Bank of Americas marketing partners".. I then said.. so you are apart of this scam... silence ... Then she responded, "the charges will be removed sir" I then said, you do that and also close all of my account while you are at it.. F-ing thieves!
THE END.
LBelle - You still don't get it.
WARNING? they put a warning becuase they are getting Paid by that company to do that to you. LOL They Love to rob that dough from you.
For real - That company is paying them to allow their links to be pushed onto their customers. Not chump change either.
For every customer that catches that ( Like you ) imagine how many don't! I'll bet it's in the HUNDREDS.
And even if everyone caught them, just think what the interest build up is BEFORE you actually get your money back.
Jobs are created by this too! Oh yeah, the call center people, the company posters, The sales guys that go around to the businesses to recruit new sites and get more people to screw themselves over, the bank transfers, Heck. this is not a Little 11.00 scam - it's a multi billion dollar corporate scam.
Do you get it now? It's not just this one company, it's Lots and lots of company names and it all stems back to one place.
I am Betting that one place is not even in the USA and also that it will never stop and no one will ever be prosecuted.
The Fed's could get this under control but they will not because No one really understands how much money is involved and all they can see is how much time it would take to bust these crooks down for an 11.00 scam.
(Not so) "Great Fun" got hold of my online checking account information somehow and, using the "Paypal system, " on March 29, 2010 charged $12.99 to it. I never authorized the transaction and have no idea why it occurred. Are not-so-"Great-Fun" a bunch of thieves, or what?
Just saw a $38.99 charge on credit card that didn t authorized Called Great Fun and was told that when we visited AirTran website we signed up for membership/quarterly payment, that offer included a $25 coupon towards a flight, that we accepted the offer We don't sign up for anything without looking thoroughly into it so don't understand how it happened The person I talked was v nice and promised a total refund.
I too have been taken by these fraudulent charges. I had to go to my bank and cancel my debit card because of these charges which is a huge inconvenience because it took 10 days to get a new card. This company has been taking two charges out of my account every month for the last 1.5 years two charges a month $11.99 and $8.99 every month on the 4th and I have absloutely no idea why or how they got my credit card number. Some of these charges caused me to go below the minimum balance in my account and draw from my credit which then charges me at 33.8%. Talk about a huge headache...the bank said the only solution is to take them to small claims court...I would definitely be interested in doing this please let me know if anyone else is up for a fight...thanks
screwed by the internet
I just called my credit card company, American Express, and had them put a block on all future charges from Great Fun and they are also giving me a credit for the charge I did incur. How I ever got "signed up" for this I do not know.
I got a payment notice in the mail from them because they couldn't collect the payment. I'm wondering WTF this is all about because I know for a fact I have never in my life signed up for this site or it's monthly fee. I'm wondering if I should just ignore the notice or call them about it. Any suggestions?
Update I called the number that they provided for their Customer Service Department [protected] if anyone needs a number to call ). The woman who answered the phone told me that it happened when I ordered tickets on Priceline, I clicked a box and signed up for them to get $50 off the price of my tickets. Well let me tell you to my knowledge I clecked on no such thing and certainly did not give them my cc info. I told her in no uncertain terms that she needed to cancel that membership and if I ever find them trying to charge my account again they will pay for it. I'm just extremely lucky that they were unable to charge my account in the first place.
BabyGIrl88 - I don't know if you have read my posts but i will tell you this:
after you bought your tickets - but before you actually confirmed the ticket - But AFTER you put your credit card info in for the plane ticket - you agreed ( possibly unknowingly ) to share that card info with that company and that is how they got you.
You can deny it all you like but you really did send them the CC info - and it was written that you were doing exactly that - I know this becuase i scoured the whole thing and that is how I get my 50.00 check every time I get a plane ticket now. the only way that you get the money is to actually read all that BS fine print and cancel - just like you did - but also jump through the hoops and they have to send you 50.00 free for doing this.
the catch is - if you dont cancel they get that 50.00 back and hundreds more.
here is the hoops - you still should read it all but it really does work - i have received 50.00 every time I got a plane ticket this way . it comes ion the form of a little post card that has a check printed on it. about two weeks after the last hoop is jumped through.
1. you pick your plane ticket through price line -
2. you say yes - you want up to 50.00 cash back.
3. you buy your ticket.
4. you print out your little voucher to mail in for the 50.00 9 be sure to do this because the packet they promise will sometimes never come.
5. fill out the voucher but do NOT MAIL IT IN.
6. print out an extra copy of your plan itinerary and make sure you have an extra copy of your receipt for the ticket.
7. go on your trip - don't worry about any of this and have your fine trip or whatever.
8. when the trip is over and NEVER BEFORE - send in the itinerary with the copy of the receipt and your voucher -
9. do not wait for the packet - on the same day you mail all that off - call and cancel everything. call every number they have in the agreement and write down all the confirmation numbers that the cancel is complete.
10 - do not accept that the thing is canceled from step 9. on the next day call again and say you want to cancel and do not tell them that you already canceled. if they say that your account is already canceled then you have nothing to worry about - just wait on your check. it will come to your credit card billing address that you put in to buy your ticket. says 8 weeks But It never has taken more than two weeks for me.
11. if they say ( from step 10) that they are canceling instead of its already done, then you know that the first time you called they didn't cancel you and insist that they do it now.
Thats it. it's worth the 50.00 if your going to keep doing it. It really is not all that much work for 50.00 I have done it many times now - I even do it when a family member or friend asks for me to buy a ticket for them - they pay me full price like a travel agent - i find them the best price and buy the ticket with my card and I get 50.00 back - after 6 times I get to take a trip! :O) Free - LOL
when you cancel in the allotted time frame they do not bill you anything. sweet deal eh?
If everyone listens to this and does it - they will go out of business eventually becuase the cost of mailing - cutting checks and canceled subscriptions to their BOGUS plan will bankrupt them. But I am not worried about this happening since NO ONE DOES THIS! lol they just keep funding their scam. so i will continue to get mine while you guys pay out the ying yang.
Thanks for listening. :O)
took money from my account unauthorized
In order to cancel your Great Fun membership you need to contact Great Fun directly. Their toll free number is [protected]. They will be able to cancel your membership.
Member Services Rep.
Great Fun is a company that does memberships for a discount program. If you would like to cancel your membership you can contact Great Fun directly at [protected].
Member Services Rep.
I got a charge from both True Credit and TLG on my account despite never having ordered either one of these. I called today to cancel both. The True Credit people asked me to fax my credit card statements, which I just did. Lets see if they will stick to their word and reverse the charges. Otherwise, I'll have to dispute it with my bank.
TLG Great Fun started off as an ordeal. I had to wait for a bit before a girl picked up to cancel the account. She gave me some attitude but I was very firm, yet polite and let her know that under no circumstance would I accept anything less than reversal of the charges. She transfered me over to her supervisor named Sean Rehouma and he agreed to reverse the charges. I am going to wait and watch if both TLG and True Credit reverse the charges within this week or next, otherwise both are going to get disputed.
I am still wondering how either one of these companies got my credit card number. I am very tempted to report to the Attorney General's office, seems like a total scam.
I recently received a check from "Great Fun", as they are calling themselves, for the second or third time (I saved one of them as evidence. The others were distroyed). This week i received a bill for $14.99. I of course did not know who they were nor the reason for this bill. I called an toll free number and spoke with someone and told them to cease mailing anything to me be it checks or bills( I still don't know what they do service wise. Perhaps scamming is their only business. btw that number is [protected]).
I asked this person for her name, Jane Oligari, employee number 100357. During this conversation I asked for the supervisor's name but she wouldn't give it to me.
During this same conversation, I informed her I was a senior citizen and this appears to be a scam involving crimes against seniors. I also told her I wish to have a copy of any checks cashed by me that they have sent. I then informed her I will promptly send these docs to the Postmaster General as a scam through the United States Post Office. As it is whether I receive these docs/photo copies, I will still send this to the Postmaster General.
Before the end of the week I will check with the bank (B of A) to see if they have allowed them to withdraw money from my accounts. Should this hold true I will make a demand thay it also cease and request a refund as no authorization has been given that anyone other than myself to withdraw monies in any amount.
I've read an earlier complaint on this site that B of A may be affliliated with this group of thieves and scammers. Should this be the case my accounts will be closed immediatly.
hey i just want to loet you know that if tlg greatfun shoppers advantage deal or no deal fye backstage pass vip took money out of your account in order to get your money back all of it you got tofollow this next procedure even if you cancelled the membership okay...
1.- you got to be nice with the agent since is not their fault i know is hard since they are taking your money
2.- demand to speak to a supervisor and remember to say this . i wanna speak to your supervisor or i will contact the better bussines bureau
3.- when speaking to the supervisor tell them you want your money back all of it and if not you will contact the bbb if they say they will take 4 months back, do NOT agree if they tell you you have to writte a letter or fax in order to get the rest of the money do NOT accept because all you will receive back it´s just a letter explaining you the way you got enroll in the program wich can be just by clicking a pop up
you probably will have to make more than one call but hey it´s actually worth it right?
the way the money will be returned it´s around 20 dollars a month every month until all your money is back in your account.
how do i know this i used to work for them. guess where? down here in tijuana mexico so yeah they are just taking money out of your account p.s you may have more than just one memberhip so make sure you get all your money back
these are just a few companies that are working with tlg
avon, motel 6 cheap tickets airtran deal or no deal fye backstage pass fingerhut by checks oh if you cash a check make sure to call back within a month to cancel the membership and keep the money so next time watch out for the pop ups
here is the number that i used to contact this company [protected]
I am concerned that this scam is spreading and expanding. My 88 year old mother, who does not even know how to turn on a computer and has never bought anything on line, got hit by these people.
She only uses her credit card to buy gas at the local gas station and occasionally at Walmart. They started charging her in January along with another company called NME Magazine ORD.
They billed for three months before she caught it. The bank has taken care of her and we canceled her charge card, but I am really concerned how they got her number. Any idea?
Iowa,
You should probably still watch you mon's bank account. This happened to my then 17 year old who also had never shopped on-line. We changed the debit card 3 times and they still managed to charge the account. The bank said that they (TLG) were posting manually so having the account guarded against recuring charges didn't help. We finally figured that they had the actual bank account number and were posting the charges that way. We closed the account and haven't had the problem since. We still haven't figured out how they got the account. Good luck!
I GOT CHARGE TOO. BUT I DID GOT MY MONEY BACK I KNOW EVERYTHING ABOUT THE COMPANY I HAVE A FRIEND THAT WORKS THERE THE MAIN OFFICE IS IN OH AND OTHER ONE IN TIJUANA SO I KNO ITS A SCAM. EVERY BODY CAN GET THE MONEY BACK U JUST HAVE TO CALL AND TELL THEM TO GIVE U THE MONEY BACKIF THEY SAY NO JUST REQUEST A SUPERVISOR. THEY R GONNA BE ABLE TO GIVE 4 MONTHS BACK AND THEN JUST ASK THEME FOR ADRESS NAME OF THE OWNER AND ALL THE INFO THEY ALL GET SCARED CUZ THEY KNO IS WRONG WHAT THEY R DOING. SO ITS BETTER IF THEY GIVE THE MONEY BACK.. BUT JUST TELL THEM THAT U WANNA SPEAK TO THERE SUPERVISOR TILL U GET UR MONEY BACK.. BUT EVERYBODY CAN GET THERE MONEY BACK THATS FOR SURE..
I just checked my account today and saw an overdraft of 104.16 I called my bank to figure out where this was coming from because I manage my account every couple of days so I know how much I have. They told me tlg great fun had charged for 159.99! I flipped I had no ode who in the he'll they were and why they would charge me. I called tlg great fun and had a tLk with sue. She kept saying let me look up your account and I can tell you why you were charged. I was so pissed how do they have an account for me if I never signed up for one. She then said they mail out checks thAt automatically enroll u into this scam but i have never cashed a check from anyone. I would like to see these people burn! I want to know how it's legal what they are doing...it is straight [censor]ing fraud!
Why hasn't something been done about this "company"? How many people are going to ignore their bank statements when this company is charging for memberships that have not been authorized? What does it take to have them listed as fraudulent?
Our bookkeeper was trying to reconcile our 2009 accounts and she asked me what the TGL Greatfun charges were - we had 3 @ $11.99. I had assumed my business partner made those charges but he didn't. Luckily, we had canceled our account with Capital One (another sore spot) so we aren't getting charged anymore. I'm amazed with all this complaints on this board that they are still in business. How can we take action to keep this from happening to other poor bystanders? These people are totally out of integrity.
6-8-10
I was looking at my CC charges and found this charge from TLG*GREAT FUN on my statement from 6/2/10. I emailed my CC company to dispute the charge from TLG*GREAT FUN and they would have an answer within 7 to 10 days. Today I was looking at my statement again and my account had a purchase adjustment for $38.99 that TLG*GREAT FUN charged my account on 6/2/10. Thank you CC company for getting my money back. Now all I have to do is cancell this CC card for a new one and find out how TLG*GREAT FUN got my CC number.
I've been charged $18.99 for the passed 8 months from TLG great fun. I have idea who there are and what they do. I'm calling them monday morning and there are gona get a ear full.
Apparently, you signed up for the $1 trial but neglected to cancel. Why has it taken you 8 months to notice these charges?
Sign up to try Great Fun and start saving money on the things you love today. Plus, after you sign up, you can get your rebate worth up to $20 towards any restaurant bill. Simply follow the instructions on the claim form you will receive after enrolling in the program, and we'll ship your restaurant rebate directly to you. It's that easy, and the restaurant rebate — worth up to $20 — is yours to keep, no matter what you decide. Try it today, and see just how much you can save!
Simple and Secure Enrollment with Continuous Savings and Easy Billing. Try the service with the first month for $1. The $19.99 membership fee, or then-current monthly fee, will be billed automatically each month to the credit or debit card (or to the related checking account) you provide unless you call toll free [protected] during your one-month trial to cancel. You can call at any time to cancel your benefits and you will not be billed for any additional months. The restaurant rebate, worth up to $20, is yours to keep.
I just discovered a $38.99 charge on my Visa through Wells Fargo for TLG Great Fun. Like the other complaints, I never authorized any charges on this account. I discovered this charge on the weekend, so I am unable to call until Monday. I have found all these other complaints and am thoroughly disgusted with this scam company.
I was charged $11.99 per month since October by Great fun. You called the customer service and argued and the lady said I will give you a refund but only for the last 2 months... and will cancel the membership for you. The next time when I called to get the rest of the money, they said your account is no longer available yadayada, can't find your info. I wrote a fax to corporate (There are several, try everything) and they sent me a letter to send them back. Basically, WE HAVE TO WRITE THEM AN OFFICIAL REQUEST TO GET THE MONEY BACK SINCE THEY GUARANTEES SATISFACTION.
To make this process short, write to:
Trilegiant Corporation
Membership Support
P.O.Box 6100
Westerville, Ohio 43086
And write:
I am requesting the refund of $(how much you want) for the following reason: write your reason
If you want your response by email, write you email and write that you prefer to be contacted via email.
It also gave me a number to call if we have questions and stuff [protected](mon-fri 8am-11pm, sat 9am-6pm Eastern time)
Good luck.
great fun has been taking $14.99 out of my credit card. Not only have they been taking money out of my account but i have not received a single thing for the money. I have had to cancel my card and get a replacement. I think something should be done about this company (scam). They need to return everyones money!
What is this crap? I got a bill today from them in the mail for my dead husband. How did they ever get his credit card info? I looked at his statements for months and months back and there has never been a charge. I called during the normal business hours on the notice and it says Im not calling during business hours. What a scam. Sending payment past due notices to a dead person. How is this scam still being able to operate?
well i work for the bank if this is on a b of a card then call your cc company and they will remove the charges
Somehow this company got my credit card number when I ordered shoes from Footsmart online. I got some info in the mail, but never authorized them to charge my account. I did not want their services. I thought I had it canceled in March when I had a charge of $36.99 to my acount. Well here it is 4 months later and the charge is there again. When I called to cancel it, the person I spoke with named Chang speaks so fast and does not listen to my request to cancel, but refers me to their website - another deadend if you want to cancel your membership. Very frustating!
I was wondering if any of you got a phone call trying to get you to get a free visa gift card. Please e-mail me at johnnypump213@aol.com if this is the way they got your information. Thank you