Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].
Have fallen a victim too since 5 months.
I was hit to for the month of November and they charged me 11.99. I called the 1800 number that everyone has posted on this site and I told them how was this put on, why, and who the hell gave them permission. She said it was on an AVON.com I supposedly clicked a box accepting there business. This is ridiculous! Like everyone has said "I cannot believe these people are still in business". The gentlemen supervisor I spoke with was Mark Right and he said I will be credited. I damn straight hope I will be. The next people I am calling is Avon because this is not right for other companies to help scam to another company.
On November 7th, 2007, I was charged $11.99 from the company called "TLG/GreatFun" (Trilegiant). I did not authorized this debit to my ATM credit card and have never heard of this company. I called my bank to dispute the charges and to gather more information on why I was getting charged. Because the charge was still pending there was nothing (SO THEY SAY) they could until it was posted. They gave me the company's 1-800 number,and ensured me that if it continues they would credit my money back and change my account number. Before I called, I did a quick Google on the company. All I could find was Credit Card Scam, Rip-off Company, etc...
Below are a few of the links.
/URL removed/ http://www.girardgibbs.com/trilegiant.html?gclid=CPK4sJGUy48CFSFaagodkRnu-g
http://www.consumeraffairs.com/scam_alerts/trilegiant_complaints.html
After calling the company at [protected], they asked me for my name, address, phone number, etc... I told them that I wasn't giving them any additional information b/c I didn't know how that got enough information to charge my credit card in the first place! Then I replied that I Googled the company and all I could find was it is a credit card scam. Of course, they put me on hold forever until I got a Supervisor. He started with the same line of questions and I gave the same reply. After typing my name into the computer system he said that by making a purchase through AVON Online and accepting the "DISCOUNT", I authorized 1 month free membership. I am very anal about checking NO for subscription on everything. I don't know how that got pass me. I think it could have been the "FREE SHIPPING", but I don't know! I never got notified or any confirmation of this membership from AVON or TLG (Trilegiant). The Supervisor name is Mark Wright.
I don't appreciate AVON sharing my personal information to a third party. That is suppose to be against you Privacy statement. It is a privilege for anyone to buy you products! Especially when you can find the same items at your local Wal-Mart for a cheaper price! This company have seen the last dollar I will ever spend buy your products!
I have the same problem. I was charged $36 from TLG Great Fun. What should I do?
I found that pending charge in my account today so I called them. They were very nice and explained to me that probably when I bought a ticket through Cheaptickets.com I accepted to received hotel discounts and such. Before calling I was kind of upset but after I talked to the person, I felt a little embarrassed because I then remember myself clicking on a part where it said something like "you can save or get back 15% of your ticket cost by signing up..." and I did. (They are not scam it seems).
Next time, I'll read things better and think what I really need to be gettig myself into.
My father was just charged $119.99 on his credit card that he never authorized. He didn't even know what it was for. All he said was that he kept receiving promotions in the mail with a check for a measly $8.95, and once cashed it would enroll him in a program to get coupons for stores. He never cashed the check! What a scam! I don't know how they were able to charge his credit card without his permission. How could they get away with taking advantage of people like that?! And this is supposed to be an annual fee automatically charged on his card. We called the credit card company (HSBC) and they said it would take two billing cycles to get that cleared. They better not charge interest for that $119.99...
Even, I have faced the same problem. I am charged 11.99$ per month. I called my credit card company and they credited it back. but still i wonder from what source they got my CC #
I just found they charged me $11.99 in November. I don't know this company and no idea why they can access my credit card information. So terriable.
Charges appear on my credit card for no reason
I have been charged $25.98 for two months (October and November, $12.99 per month) on my Visa credit card by TLG GREAT FUN for no reason. I did not authorize those charges, nor have I got any service or products from this company. I even do not know such a company, and nor do I know why they can access my credit card information. So many terrible things happened to this company, which should be investigated throughly.
Great Fun unauthorized charged my account 3 times by $11.99. I called them at [protected] and demanded to return my money. The rep confirmed my complain but instead of returning my money they mailed me a check for $9.25. By sighning this check I would enrol in their membership. This is a fraud practice.
Larry Pismenny
I've had the worst time with these people. They *will* refund your money, you just need to threaten to sue them over and over again. Fax them, call them... it's a crime you have to go to that much effort to get your own money that they stole from you, but that's what I did when I noticed they'd been fraudulently deducting money from my account for almost a year *after* I'd called twice to cancel my account. I received unsolicited mail from them on several occasions saying I was somehow a member of their fraud scheme and that's when I started to investigate.
After I noticed eight charges for $9.99 -- one a month -- I called and got the line about a "free trial period" after which my card began to be charged. I asked for the supervisor, also Ms. Angela Jeffrey. I kept pressing her and was told I had to fax a letter requesting my money to be refunded. So I faxed a letter to Ms. Jeffrey, which cost me more of my hard-earned money, saying she had agreed to refund the money and that they'd "also be hearing from my lawyer." Maybe two months later, I was credited 6 of the 8 payments of $9.99.
After that, I called back asking about the other two and was told those two charges had been denied refunds by their executive board because I didn't have a valid cancellation number. Funny, because the last time I'd called to cancel my membership for at least the THIRD TIME!, I was told they didn't give out cancellation confirmation numbers -- just names of supervisors you speak with (red flag in itself -- I'm guessing they do this so they can later say "What's your cancellation number?" knowing you don't have one and deny your refund request). I was told I got *two* letters in the mail saying my last two payments had been denied refunding, and, not surprisingly, I never received either one!
I was fuming now, and all this BS prompted me to say "Why would you refund 6 out of 8 of my payments unless you knew you'd fraudulently deducted them? And why would they agree to refund 6 but not the other two?" She didn't seem to have an answer, so here's the trick: I just kept talking over her and asking for the *supervisor's* supervisor. I told them that, like I'd said in my previous fax and "the fax from my lawyer," I was planning to sue them, that searching their company online shows it is nothing but scam scam scam, and that unless the last two payments were in my account within 10-15 days, I was reporting them to BBB, the District Attorney, and everyone under the sun. *That* got me transferred to Patty Nardone, who apparently works in the "Office of the President" (if there even is one -- who knows if this company is actually 5 people sitting around in their basement ripping people off). I repeated my spiel with Ms. Nardone and she quickly agreed to "override" the "executive board's" decision to deny my last two payment credits.
So... you can get your money back. Just threaten to sue over and over, use the word "lawyer" as often as possible, and when you call, DEMAND to speak to the supervisor's supervisor -- I'd ask for Ms. Patty Nardone in the Office of the President. Say you'd spoken previously with her and were inquiring about why the money had not yet been refunded to your account as she agreed.
Even if they do refund all your money, it is *so* important to report them to every business-policing agency you can think of. Also report them to the parent company through which you were "enrolled" (in my case Orbitz). Let them know what you think of them for allowing this to happen through their "business partners," and that you'll steer clear of doing business with a company such as their that treats you this way. And maybe -- just maybe -- they'll think twice about their relationship (i.e. is the little revenue Not-So-GreatFun brings in by scamming customers worth losing their valued Orbitz customers?).
Save time, money, and energy for all the victims who haven't yet discovered they've been getting ripped off each month. Hopefully together we can shut this scam operation down!
I also got the line about "sorry sir this is a bad phone reception" even though I live right beside a cell phone tower.
I think it's their way of trying to hang up on you without looking as if they're trying to get rid of you.
Even the same happened to me. When i called them they told that they will refund the amount in 10-15 days. Actually I booked tickets thru cheaptickets and from there i got this Great Fun link saying you will get 15 % cash back. I just started applying, but i didn't give any credit card information, thinking that nothing will happen.
But these people had got the credit card information and cheaptickets and billed the amount. When i checked with GreatFun how they can get the inform. from cheaptickets without my knowledge, they say that there is a clause in the agreement stating this, and complained that I should have read before singing it properly. Anyway they told that they will cancel and refund the am0unt. will have to wait and see
Thanks everyone for giving me the phone numbers.
They charged me $35.99 and they told me it was becuase I am a member of Columbia Houses DVD club. I called and demanded a refund. 5 days later I had a full refund. I had no problem with them at all and was actually shocked to see the refund. I thought I would never see it.
This "business" also ripped me off. What can be done to stop these illegal charges to my account?
I just talked to the person that works for TLG greatfun, which the guy is very rude trying to hang up on me. They keeps saying that i had click on the botton says that i will get 15% off for whatever, which i know i had never done anything like that. Its been 3 months, i am very mad of what they do to me.
The same thing happened to me only I caught it with the first charge and got a confirmation number for the charges to be reversed. After reading these comments, I am dubious it will happen. Apparently I clicked on a link on Priceline that guaranteed me 10% back off my purchase price. I barely recall doing it, but if I did, I assumed it was part of the purchase procedure on priceline. Not sure if I will get the refund but if not I will work with my bank. If there is a class action, count me in! I got different contact numbers for them: [protected] and the number listed in the charge that appeared on my account is [protected] (
Today when I was at the restauraunt I went to pay my check, and the cashier said my card was declined! I was pissed! needless to say, I called my credit card and found out a transaction was taken out for $35.99 from great fun, I have no idea who they are or how they got my card number, but this is not funny! This has happened the last few months! Anyone know how to resolve this?
I called my credit card company and found a possible answer. I had been getting checks in the mail from my credit card company for $8.75. I thought they were refunds or bonus rewards the company gave out. But in fact if I cashed the checks I would be enrolled in programs. These are the programs. My credit card company told me to call these two companies, TLG*GREAT FUN and TLG*COMPLETEHME and ask that they give me a full refund. Hopefully since the charges only occurred a few days ago, they will give it to me. But she says if I receive anymore checks like this I should rip them up. Just an FYI.
These people are insane. I have never received a refund yet. I do have my cancellation number though LOL Yea okay. Why can they get away with this? And I go to www.cheaptickets.com and www.orbitz.com a lot. So this has to be where it is coming from. FYI both those sites are the same company. In case you did not know.
I ahve had the same problem. I called my bank, which called these thieving *&$@s. The bank rep. stayed on the line during the call. They said they would refund my money, but I had to submit a written demand by fax. I had originally called them directly, and spoke with some dingbat named "Mary", who went into a big spiel about their great offers. Trying to get a word in edgewise, I finally had to tell her to "SHUT UP". They are a huge scam company. Send an email to every one you know. By the way, according to Mary, I should be getting my money back in 10 to 15 days. I'm not really holding my breath. If they don't, then I'm filing fraud charges against them. TELL EVERYONE YOU KNOW!
TLG again charge me $119 on 12/24/07. I paid them $119 last year because the charge was buried in a large number of charges during Christmas time. I believe this charge was generated by me cashing a $10 check sent by the credit card company as a "reward". I was tricked by the small print. This year, they simply repeat the charge without any notification (they said renewal was sent by me). Comsumer Attorney, please do something about this.
Hello-I have been charged by this fraudelent company too for 6 months or more for $9.99 until I realized. I know why I didn't think about it before. I called credit card company and they cancel the card and going to resend a new one and I have to go through the process of claiming dispute etc etc for no fault of my mine other than not noticing the transactions for 6 months in a row. I don't understand why credit card companies cannot do anything about it and stop these fraudelent companies from charing the credit card. I hope that I can get the money back from either the credit card company or from the TLG Great Fun. I also did a google search on this name and found so many customers have been affected by it.
This company has also charged my card for $36. I do not buy tickets online cuz I never go anywhere. I am pissed. There is a lawsuit that has been filed on this cmpany. You can find the info at www.girardgibbs.com
This company has sent me into insufficient funding. I am livid. Someone above said that there must be a common ground between us, but I do not purchase anything online. I dont even have alot of oney to do stuf like that. So, somehow they are just getting info like it is candy.
MY GRAND MOTHER WAS ALSO SCAM!
IS HORRIBLE AND CRUEL, THAT THEY"RE TAKE ADVANTAGE FOR AN ELDERLY WOMAN, BACK IN JULY WE PURCHASE A TICKET TO PUERTO RICO ONLINE, AFTER A MONTH SHE DID NOT NOTICE THOSE TRANSACTION AND HER ACCOUNT ALWAYS OVERDRAFT,
SHE DOES NOT HAVE A LOT OF MONEY JUST HER DISSABILITY,CHECK JUST LAS WEEK i CHECKED HER STATEMENTS AND CALL THE BANK, FINDING OUT, THOSE COMPANIES
I WAS ABLE TO LOCATE THIS ONE TLG ? FOR MY SURPRISE WE ALWAYS THOUGHT SHE WAS JUST ORDERING THOSE MAGAZINNES, YOU KNOW WHEN THOSE POEPLE TAKE ADVANTAGES THEY SAID IS FOR FREE THEN, THEY SEND u A HUGE BILL. BUT IN THIS CASE SHE NEVER ORDERED,
AND NOW SHE HAS 3 COMPANIES THAT THEY DO NOT HAVE ANY PHONE NUMBRER TO REACH IF
ANYBODY CAN HELP US PLEASE:
AP9-TODAYSCAPE THEY ARE TAKING 39.99**************************
DISTRIBUTING AMERICA? [protected] +*************** IS AN ANSWER MACHINE THAT SAID DISTRIBUTING CLOTHES, FOR SALE, AND INSURANCE FOR A CAR! SHE DOES NOT HAVE A CAR!
GOLD MAST.******* I FOUND THE NUMBER AND THEY WHEE TAKING 49.99 IMAGINE!1 FOR COUPONS FOS GAS DISCOUNTS!1 LIKE I SAID SHE DOES NOT HAVE A CAR!
I SPOKE WITH THEM AND THEY SAID SHE CALLED BUT CAN'T BE SHE WAS IN PUERTO RICO! THEY SAID THEY WILL RETURN $150 IS 5 THEY, TO HER ACC. I DON'T TRUST THEM, BUT IS SCARY THEY HAD ALL HER INFO. NOW WAITING HOPEFULLY FOR THEM TO RETURN THE MONEY AND CANCEL HER BANK ACCOUNT
AND NEVER ORDER ONLINE, I ALSO SENT A COMPLAINT TO CHEAPTICKETS IS A REAL SCAM.
I have the same problem and don't know how this company stole my credit card number! I called them by [protected](printed on my bills), it only has voice mail asking your name and zip code, pretending to direct you to someone, but at the end, the voice was saying there's no such no exist and asking you hang up!
TGLGreatfun is trash!
I, too, victim of this scam. Feel very foolish, as I did not question it until the 4th charge appeared?!? Credit card company could only credit the last charge as they had already paid the first 3. I did trying calling TLG GREAT FUN 800/290-8603 but always get disconnected before recordings put me through? So I am out $36.00... BUT what really concerns me is how they heck did they get my credit card number in the first place? I have never used ORBITZ.
1-2-2008
I, too, have become a victim of this scam? I just noticed yesterday the charge from TLG GREATFUN [protected]. I have four months worth of charges @ $11.99/month. Visa was only able to credit the last charge to me as they (visa) had already paid the previous 3 months. So looks like I am out $36.00. When I call the Great Fun # I get disconnected every time as the recording says it will put me through. I have no clue how they got my credit card #, but I will of course go through my billing much more closely from now on. I am a widow on a very fixed income and certainly don't need fraud like this happening.
I was billed $60.00 for absolutelty nothing.. I have no idea who this company is and I cannot get an answer back from anyone.. can someone out there help? Thanks!
This type of charge will sneak up on you as it did me. Supposedly I'll get my money back in 10-15 business days I clicked on an offer that seemed legit. That apparently some companies subscribe to in my case I was offered $10 which would have amounted to a free video. Somehow I must have clicked on yes to what seemed to be and endless number of pop-ups. Be careful that you understand the responses. I was just trying to get out of "endless "pop-ups.
My experience with Great Fun appears to by different from almost all of those previously posted here, but ultimately with a similar negative experience.
My complaint towards Great Fun (which appears to be associated with Trilegent) is that they have grossly mirepresented themselves, to the point that I consider it fraud.
I was 'introduced' to Great Fun' when I order checks from Checks in the Mail (with whom I have been doing business for many years). After placing my online order, I was given an offer for a $20 rebate, which, unfortunately, I signed up for. (Needles to say, I will never do that again.)
I received a membership card from Great Fun, which was essentially worthless as I could not find anyone who would honor it. When I called them to discontinu membership, they apologized and promised to send me a booklet listing establishments where I could utilize my membership, so I gave them a second chance. After receiving the booklet, I found that there were no businesses in my local area listed in it.
So I called ther number again, only to get a recording that the number was not valid. Finally, I went to my bank and had the automatic payments stopped. So now I am out some money (since in my case I did 'consent', at least initally), but am now more aware and leary of such on-line offers.
I just found a 12.99 charge on my account today and freaked out and canceled my cards. I was curious so I googled the info on my online statement. I now know the damage this stupid ### company has caused to all of you. I have informed my bank, the BBB, and http://www.girardgibbs.com/trilegiant.html. I highly recommend everyone do the same! Let's stop this evil company!
I had been charged $11.99 for four months. They said it was through Priceline.com. I called them for the second time and spoke to a supervisor named Thomas New after speaking to an operator. He was very polite and said he would have all the charges removed within 10-15 days. We'll see and I will repost if it happens. I called [protected]. I told them I have filled out the paperwork on the class action suit and wanted all charges removed immmediatly. You MUST keep the cancellation number they give you.
I too was charged by these people without authorization. I called them and was told that the account would be closed and the fee rebated. Two days later it had not been rebated, but put through. I called them again and was refused to talk to the supervisor I had talked to, two days before. They said the account had been closed, but no rebate had been authorized, A FLAT OUT LIE!. I have made a complaint with the fraud department of the U.S. Attorney. This is something that has to be done by more people!
Orbitz also provided my information to this company to charge my card without permission. They have changed their name to Great Fund and I spoke to a call center outside the US. Thanks for letting me know not to ever use orbitz again. Is there a class action lawsuit pending?
They took 11.99 out of my checking acct. Work with Current USA who printed my new checks!
I just noticed a fee of $35.99 on my bank statement from TLG*GREAT FUN. I did not authorize this transaction and am having to go through my dispute team at my bank to have these charges reversed. I called the 1-800 number that my bank provided and never got an answer. It is a weekday and normal business hours. I was on hold for over an hour. I am grateful that I bank with a bank that immediately credited my charges and is looking into the matter. I had never heard of this before now. The ONLY thing I have purchased online recently was FILING MY TAXES ON LINE (EFILE). They ask for my information at the end to deposit my refund. Nothing is safe these days.
so i received that card today and decided to check it out on the internet and came across this website so i called and cancelled it, and i was in luck because it was still in it's trial mode and i have not been charged yet so i will keep an eye on my account balance
I am on the phone, on hold with these bozo's now...I have a girl here telling me that I checked a box on the Columbia House website while making a purchase that gave me membership to their club free for 30 days. That was back on Nov. 21, 2007...they have waited long enough for me to either forget about what I have done, or question whether I have done this or not inthe first place as it is February 5, 2008...way past the free 30 days. You would think that these people would get the hint that their service is in violation of the law.
I have been on hold for about 10 minutes.
Okay, she just came back on with a confirmation number that my membership has been cancelled and that my card will be refunded within 10 working days.
My next move is to contact Columbia House and tell them of this scam. Also I am contacting my attorney and forwarding him the recording of the call. Oh yeah, did I fail to mention that when she came on the line, I informed her that this conversation was being recorded? She continued to talk anyway, which is considered consent. We'll see what happens and I will be watching my credit card statement closely.
This company, for all of you out there that don't know...sells discounts for dining, hotels, theme parks, etc. If you see this box labelled Great Fun, run the other way, do not make that checkmark as I didn't give them my credit card information directly...I gave it to Columbia House who shared the information with them...SCAM
Thank you for listening.