Hilton Grand Vacations Club review: Sales representative

We recently attended a Hilton Grand to Tatyana at Parc Soleil, a Hilton Grand Vacation Club at 8:45am. I have never been more angry and dissatisfied with a sales person at Hilton. Tatyana was rude and condescending. She told me to stop talking multiple times, cutting me off mid sentence. She told us that she would help us consolidate our two time share deeds into one deed, which we had been trying to do since we bought it in 2017. But when she came back she was trying to get us to spend $85,000 more to do so. When I tried talking to her about our needs and budget she got extremely rude to us. Saying she is on salary so it didn’t matter if we bought anything or not. Her tone and attitude were appalling. She even stated that looking for a deed transfer for us at $10,000 was “wasting her time” so she wasn’t even going to look. I honestly can’t believe someone was speaking to us like that while trying to get us to spend $85,000. Parts of this conversation were recorded. We have never been more frustrated by a Hilton Grand Vacations sales member in all the time we have been time share owners. We were so upset we left before the second person could talk to us and asked for a manager. While waiting for the manager at the front desk. Tatyana came up to us and came very close in our space continuing to be disrespectful. We told her to leave us alone and that we were waiting for the manager. Tatyana is an immature child who should never be speaking with property owners. On top of that we were promised a gift card for attending the meeting, but we were only given Hilton honors points, which we didn’t want.