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I signed online for this card February 2, 2007, thinking that it was a mastercard or visa. I waited two weeks for the card to arrive. Meanwhile then took the 79.95 from my account immediately. When the card arrived I was stunned to see that it was neither a mastercard nor a visa. You have to log into a site and shop for their products and they say they report this to TransUnion. I sent two emails immediately for they was closed. I told them that I thought they were dishonest and that they had deceived me. The very next day I got three emails from this company and also called and was told they would credit me 34.95 back to my account. I said I would contact my attorney general office, then I was place on hold. Okay, we will credit you 59.95 back. I said, you took 79.95 from me, I want all my money back for I never used any of your services nor did I order any of your junk. Needless to say, 20.00 is still outstanding and it will fight for it. Below is a couple of emails from this company.
Denese-
We have canceled your account. Cancellation confirmation is 31647. Also, your refund of $59.95 was processed, it should appear back in your account in 24-72 hours.
Thanks-
Amber
Dear Denese,
I am sorry that you feel you were "scammed". First and foremost, remember that the Horizon Gold Card was designed to help people re-establish their credit. Is this what you are looking to do? It's difficult and very risky to offer high-end items to a customer base that is rebuilding credit. Plus, large items are expensive to ship.
Credit works the same whether you are using a credit card on a shopping site or to purchase gas. Our card is a true credit card that reports back to a major credit bureau every 30 days.
We do have a partner site we can provide you with that offers a Visa. They do require an employment check as well as a credit check. Is your credit score high enough to support being approved for a Visa right now?
Being very familiar with our advertising, I know that Horizon Card Services does not advertise our Gold Card with a Visa or MasterCard logo. That WOULD be deceitful. We also make ALL Terms and Conditions available to applicants during the application process. I've attached a copy in order for you to review again.
We do require all of our customers wishing to cancel to call our Member Services at toll free 1.800.251.6144.
Thank you,
Kim
Member Services
----- Original Message -----
From: [protected]@aol.com
To: [protected]@thehorizonoutlet.com
Sent: Thursday, February 22, 2007 4:52 PM
Subject: Feedback
I am very disappointed in this company. I never thought I was getting a card to shop online for the garbage that I see on the site. I really feel scammed by this company and will be filing a complaint with the better business bureau. I never thought that once you took the 79.95 from my account that I was not getting a credit card (visa or mastercard) you have deceived me and I am really upset about this. Your merchandise is trash.
DENESE BROWN.
STAY AWAY FROM THIS COMPANY!
I have received lots of emails from those who have been scammed as I have or have their own doubts about the company. Most have requested a valid number to call. Here is the number to call immediately to cancel.
[protected]
I am not able to give much more help. I hope that my posting has helped others not fall prey as I did and those who did, I hope my posting has given you the strength and courage to stand up and fight back.
Best Wishes To All,
Denese Brown.
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ALL I CAN SAY IS: THIS HAS BEEN A REAL BAD EXPERIENCE WITH SCAM ARTIST.
I APPLIED FOR HORIZON GOLD CARD, THEY CHARGED MY ACCOUNT 99.95 IMMEDIATELY.
I CALLED AND GOT 50 DOLLARS OF IT REFUNDED. THEY TALKED ME INTO KEEPING IT OPEN, SAID I HAD A CREDIT LIMIT OF FIVE HUNDRED DOLLARS AVAILABLE, AND, IT WOULD NOT COST ME ANYTHING UNLESS I BOUGHT SOME OF THEIR JUNK.
WELL, I WAS OUT 49.95. THE FOLLOWING MONTH, THEY CHARGED MY ACCOUNT 19.95+1.00 WITHOUT MY AUTHORIZATION. I HADN'T EVEN USED THE CARD.
I CALLED, THEY SAID THERE IS A MAINTENANCE FEE EACH MONTH.
I ASKED FOR A SUPERVISOR. SHE SAID SHE WOULD CLOSE THE ACCOUNT ( AFTER GETTING ME ALL UPSET) AND CREDIT MY CHECKING FOR 13.95, GAVE ME A CANCELLATION #.
I AM NOW WAITING TO SEE IF SHE IS BEING TRUTHFULL, HAVE NOT RECEIVED THE REFUND YET.
HAVE TO CLOSE MY CHECKING AND FREEZE MY DEBIT CARD SO THEY CAN'T TAKE ANYMORE OUT.
THIS HAS BEEN AN EXPENSIVE LESSON, DON'T FALL FOR IT, IT IS A SCAM, BIG TIME
This is all true
This card is a scam, stay away from Horizon Gold
i want to know when i will get the card.
I have also received a postcard from horizon gold. It says on the front that it is a credit card. I was going to apply for this card when i saw this website and decided I had better look before I went ahead. I can't believe this is not a credit card! No where on the postcard does it say that it is 500.00 account to shop on line. Thank you for posting this and i am also filing a complaint with the better bussiness beruea.
please i need more information about my new credit card but i need the information in spanish is the posibility to get the information i need to know more about my new credit card thank you for all.sincerely jose torres.
i was sent this card. i didnt want it. i cut it up and sent it back months ago. my checking account is still being charged $15.00 a month. what do i do?
I WOULD LIKE TO KNOW HOW GO GETTING THIS STOP BEFORE IT GO ANY WHERE BECAUSE HORIZON GOLD DO NOT LET YOU KNOW IT NOT A REAL REAL CREDIT CARD AND IT ONLY FOR THING ON LINE I DO I GET IN TOUCH WITH BEFORE THAT GET MY MONEY ARE TO GET MY MONEY BACK THASNK YOU
I WISH I had read this before I submitted. I was declined at first because the credit card I signed up with didnt have any available money on it- so I emailed them AFTER READING THESE REPORTS
and told them NOT to resubmit my app- and sure enough I got my paycheck direct deposit last night and this morning its ALL GONE. I AM ###ING PISSED. I tried calling horizon and they HUNG UP ON ME! NOW IM REPORTING THEM TO THE BBB.
looks like your bank could do something about taking this money out of your account, if you have told them that you do not have this card and it is a scam. give them the web site and let them see what is going on.and maybe you can get them to stop taking money out of your account, if not just close your account and open one up with some other bank, that way the scammers can not get any more of your money
THIS CARD IS TRASH!
I received the little card in the mail this morning. I did however notice there wasn't a visa or mastercard logo on it and decided to google it. Thanks for all the info provided (though you had to go through all of that to let the rest of us know.)
Be very wary of anyone/company that offers ayou a $500 credit limit WITHOUT doing a credit check!
you guys are very stupid i got the advertising also i knew right off that it was not a visa or mastercard dont you people read before you sign up for anything the postcard said it was a 500 credit card it did not say what kind since it didnot have the mc and visa logo i knew it was a online store card
My husband received the card in the mail from Horizon Gold. He to thought it was a regular credit card. I'm glad I googled them and found all the complaints about them. I was scammed last week by Tom Mark Art Galleries. To all who read this beaware of counterfeit cashiers checks that are being mailed to people saying you won a lottery. Once they start sending you scams they will continue. Good luck to all of you!
In the first place i was led to believe that i was getting a credit card . n when it was to late to stop the transaction, i found out it was just an online card. i want a refund n i can"t use this card.
For the people that thought this was a Visa or M/C, sorry, but are you serious? That is not indicated anywhere on the ad, which should give you some indication, plus the photo of the card clearly shows a card with a number staring with 8000... Don't you know Visa cards start with 4000 and M/C with 5000? Wow!
i was decieved by the ad at first. went as far as typing in my c.c. number, luckily i noticed that the site wasnt registering as a secure site and started trying to get information from the website with no luck. decided to close out of the site and google them, thank god i did. thanks to everyone on here for speaking up you guys saved me from making a big mistake. sorry for everyone who did get scammed and hope you guys get your money back. im going to place a call to the bbb and file a complaint. hopefully if enough people complain they will be forced to shut the business down. thanks again to everyone for speaking out on this company and warning others
I'm sorry but you guys are all wrong. It shows the picture of the card VERY clearly, no mastercard or visa logo anywhere. The terms and conditions ae right there who bothers to check. You guys get bent out of shape because of something YOU did. Nobody sits at your computer desk and makes you navigate to this site, or makes you skip the terms and conditions, and click the accept button. This company cannot take money from your account unless YOU authorized it. It's not a case of the company fooling anyone, it's just another case of people not reading or bothering to care what they are signing up for. come one guys, this is your credit, and your credit rating, have the common sense to read the details! The attorney general or anyone else would laugh you right out of the office for the very same reasons! Wise up guys.
same problem how do i cancel?
Thanks to everyone for reporting their stories. I too got their "invite" in the mail. I have worked for credit card companies in the past and noticed it did not have a logo. So I went to their site to find that no where on it does it say that you shop off a catolog or what merchadise they carry. I decided before agreeing to anything that i better look it up a little more. I am so glad i did.
Also i work in Quality Assurance for an internet company and that woman's Customer service skills leave much to be desired. On that basis alone I wouldn't do business with them.
My advise to everyone is do research before investing. While you can't exactly trust everything on the internet. At least you can make a better decision. Even the company i work for, which is honest and founded by good people who have a wonderful product, get bashed on the internet because customer's do not read everything. Always read the fine print! because internet based companies can't call you to explain their product.
However, this company is extremely sneaky and since they are not clear on what they are providing in their invites or on their site you all should consult a lawyer. you may be able to start a class action suit.
Wow! Thanks for the heads up I just got their advertisement crap on the mail. Your comments help me a lot. Thanks!
I am so glad I check online and found this forum. I just received a postcard from horizon telling me I was approved for a $500.00 credit card. After reading what horizon has done to other people I ripped the post card up. Thank you everyone!
I have a postcard from them in front of me. It says nothing about an upfront charge (which when I get through mail offers like these come with some kind of processing fee but other companies list price up front.)
On this card IT DOES NOT SHOW ANY LOGO FOR MAJOR CREDIT CARD! So, what do you people think it was? If it was to be for a normal credit card It would have some kind of logo on it. If these card offfers you get have no logo, then assume it is for catalog buying. Just open your eyes before you apply.
THANK ALL OF YOU SOO MUCH! I AM SO GREATFUL THAT MY COMPUTER WOULD NOT UPLOAD THE SECOND STAGE OF FILLING OUT MY APPLICATION HAHA.. OR I WOULD BE TRICKED LIKE YOU GUYS.. IM SO GLAD I LOOKED UP THEIR NUMBER.. BECAUSE THAT IS WHEN I FOUND ALL THE HUNDREDS OF COMPLAINTS!
THANKS AGAIN
If you read all the disclosures you would have known it was not a Visa/MC. They never say it is a V/MC and none of the pictures show any logos.
I want you to stop taking money out of my bank account because I never wanted the card or the service. I am not interested in the card. I want my money returned to my account ASAP! My accou nt number is 5051932/ routing number is [protected].
I am so glad i look in to this first
i went to thier site when it ask me for a payment i back out right away and tore my offer thanks for the head up
I agree with everyone because I applied for a card on september 6, 2008 and still have'nt recieved my card, and every time I try to login in their web site with my member number it says it is not valid.
LOL!...I'm sitting here thoroughly reading the website for this card and if you actually took the time to read the website you will find that nowhere on the website is a mention of VISA or Mastercard. Also if you read you will see that the company does in fact state that this card is for purchasing merchandise from their website only!...If you take the time to read people you really wouldnt waste so much time. After I read through everything I found that I wouldnt be interested in this card. I didnt waste my time or money because I READ. I suggest from now on you folks learn to do the same. Good Day!*smh*
Thanks for saveing me the trouble!
Totally mis-represented card uses. Let me believe it was regular credit card to uses at most merchants.
All of a sudden 29.95 came out of my bank account and would continue monthly...this is out radious
I have to pay s/h on other credit/debit card before I
can order from there store...for there retail price.
Very small inventory.
Thank you for all the comments posted here. I just go a post card from this company. When I went to the web site. I could not find any information on the fee's and rates of the card. This made me wonder. So, I search the web and found this site. Almost signed up. Woosh!
you are rip off of your credit card and you also put your finger in my bank account and i dont want your credit card and you better leave my account along and stop geting i own you nothing and I have a hold onyou to not touch my account
i am so glad i found this sight before i paid them any money, I thought they were a visa card also
Thank u for saving me the hassle u all went through
Trish
as long as they are reporting to the credit bureau
Lead me to believe that I could order a computer or laptop with credit card from the outlet store but not true. They don't even sell any in the store. You can't even order, it sends you through alot of changes and you still can't order.
I am so glad that I read up on this company. I was going to apply today and put it in my search engine because I couldn't find the website. Thankfully I ran into these messages which has saved me from heartache and pain. Not to mention money. I'm sorry all of you have had to go through this, and I hope that you will get your money back. Thank you for your post.
LMAO I WISH I WOULD HAD READ THIS BEFORE I SIGNED MY DUMB ### UP FOR THIS CARD I'M ONLY 18 & THEY ###ED MY BANK ACCOUNT UP!
I am glad my husband found this sit. I just can't believe that they are still trying to send this card out as a normal credit card. Please be aware of this comany and report them to the better busniess burea if you get the card in the mail.
I am really upset that I fell for this obvious scam to rip people off for their money. The reason I decided to try it was because it said it was a CREDIT CARD, and that they would report all transactions to the credit bureau, which would help improve my credit. On the first letter I recieved at the top of the page in the right hand corner it planly states " Finally, the credit card you deserve?" Above that is their logo in bold type, and beneath it in small print it says credit card! In the second letter I got it stated that " My credit card will be mailed to", followed by my address. In the third letter I recieved I was informed that my new Horizone Gold credit card with a $500.00 initial credit limit was being processed and should arrive soon. When I finally got the card I was very angry, so I tried to call them to cancel it but I was unable to find a phone number where I could reach them.I did find a email address so I sent them a message that I did not appreciate being taken advantage of and that I di not want their service.I have never used the card but they are still charging me every month with a total so far of $152.00. I know that I am not they only one that has been ripped off by this company! So, can't something be done? Thank you for your time, Ms Lang