Primary email: [protected]@hotmail.co.uk
other email: [protected]@gmail.com
I am writing to express my profound frustration and disappointment with HostGator, as my account has been inaccessible for more than five weeks due to an ongoing verification process.
Despite my timely responses to your emails, it appears that there is a lack of understanding regarding legal business practices in the UK on your end. This has only added to my dissatisfaction and the inconvenience I am experiencing.
I have invested a significant amount of time engaging with your support team through numerous phone calls, chatbot interactions, and email correspondence, all of which have resulted in unfulfilled promises and no resolution.
To comply with your verification requests, I have diligently submitted all necessary documents, including my Driver’s License, Bank Statement, Paypal Screenshot, HMRC (tax) letter, and Bank Card, ensuring that everything is in my name.
The prolonged duration of this issue and the lack of effective communication and resolution from HostGator have left me feeling extremely exasperated. I expect a swift resolution to this matter and a thorough examination of the issues within your verification process to prevent such incidents in the future.
Tokan
+[protected]