Huggies
Reviews and Complaints

I am a very upset mother right now. We were gifted huggies for our new bundle of joy and he has broken out in a rash with tiny bumps around the creases of his legs and across his lower belly. He is only twelve days old! He is our 4th child and we have never experienced them breaking out like this... Looks like the no-name brand diapers are the way to go. I was also shocked to find out from a nurse that huggies has glass in their diapers and wipes. Also had several moms tell me that huggies caused chemical burns on their children. Why is this company doing this?

Huggies diapers were on sale at dollar general and I did 6 transactions and got 6 packs of size 4 and 6 huggies. I have a 1 year old and a 3 year old. When I started using huggies in the middle of the night I would get up to make the 1 year old a bottle and his diapers would be soaked as well as his clothes, the bed everything.. as days went on his clothes would stay wet due to the diapers I had to quit using them. Buying 6 pls of diapers as a full time mom who as well works full time is expensive so I just hope something can be made right for my purchase of something that wouldn't even hold a very young child's bathroom needs .. immediately the diapers soaked through.. Thank you have a great day..
MY NAME: JENNIFER PARKS
MY EMAIL: [protected]@gmail.com
MY phone number: [protected]

Dear Huggies
I was so happy to try your easy pull up pant diapers for my wriggly little girl, however I was soon very disappointed because every time she has poohed, it has leaked over the edge, causing the elastic in the pants to rub against her skin causing horrible painful sores which clearly cause her a lot of discomfort.
I purchased two packs at 70 danish kroner each, a reimbursement would be appreciated.
Thank you for your consideration.
Mrs D Austin Copenhagen
(Date December 2017)

So, I'm not usually one to complain but was a little shocked by this. We got a box of size 1 snug and dry diapers for our daughter. I have always used Huggies without any problems. With this box, though, close to half of the diapers were defective and didnt have a tab on the right side, so I could not use them. Its strange, because some of the tabs were actually floating around loose in the package? Thinking it was an error while packaging? I would love to be reimbursed for these diapers somehow because, as I mentioned, I couldn't use them, and diapers are expensive! Thanks!
(Photos included are just a FEW of the diapers that were defective)

Hello Huggies! My baby girl has had a TERRIBLE diaper rash since we changed to the huggies pull ups and she had had it now for about 3 days now and it's not healing! The ped gave me a prescription of Bactracin, hydro-cortisone, a&d ointment, in hopes to help it heel, maybe it was a defect box cause huggies never done that before with any of my other kids, i love huggies and i prefer to potty train my daughter with the huggies pull ups. pls help

Hi,
I have been using huggies since 1st day of my baby and he is 9months old now. Recently I bought a big box of little movers slip on diapers as usual. But my son got bad rashes on his genitals. Really disappointed and sad. Doctor has asked to stop the diapers until the rashes completely go off. And then try with any other brand of diaper. I really do not wish to change as it's been my son s favourite. Please check if there was any problem with the particular months manufacturing. One of my friend suggested to let huggies customer service know about the problem I and my baby faced.
Waiting for your reply.
Thanks

Today when I was changing my son's diaper I while I was in the process of fastening the back left (his left, my right) strap to the front when one of the straps tore off with extreme ease. Once I further examined the diaper I noticed the perforation that the right side had (his right my left), this side did not. I checked another diaper to be sure that both sides were made to be perforated and they are. I was shocked because ever since my son was born I have always bought huggies, being a single mom I've had to make many sacrifices financially but my sons diapers are one area I refuse to downgrade. I truly hope that this is just a one time fluke and that this doesn't foreshadow the possible decrease in quality for the future. I love huggies brand and would really hate to have to find a new diaper brand. The code printed on the inside of my diapers, which I assume is the batch number, is PA729508B4709844, hopefully no other issues were experienced with this batch. Thank you for your time.

The wipes that were purchased contained Mold/Mildew at the bottom of pack of wipes! I noticed after already using quite a few on my newborn child that opening the wipes that have a closed container, a odor and black spots around the rim and bottom! I'm very upset and mortified! I have several packs of unopened and opened and I'm terrified to use them now...I mainly use this pack at night so I didn't realize but I've been using mildew/mold on my child! I'm distraught! I have pictures that I've taken and I need someone to contact me concerning this matter as soon as possible! This is unacceptable, intolerable!

I just bought a big box of huggies wipes from Sam's Club in Fayetteville NC. These wipes are horrible. The smell is nothing like cucumber melon. They stink really bad. Maybe I got a bad box I don't know.
These wipes are also rough on my baby. They are practically scratching his gentials and butt. I have completely stop using them due to this. Now I have wasted my money on these wipes that can't even use.
And the catch slogan of one and done. No it takes more than one to properly clean my baby.
I would appreciate some type of refund as I can not trust Huggies brand for my child or family.

Hi
I have been purchasing Huggies Gold for Girls 4+ and it gets so wet when my daughter doesn't even urinate so often and then it hangs and gets extremely heavy, also i have been putting the nappy on and the straps have been easily tearing off completely which results in the nappy becoming useless and me not been able to use it.
Please urgently address, we spend a fortune on the diapers and i feel its a waste.

I bought a 180 count size 3 pack of huggies snug and dry for my 18pound baby and have had nothing but problems in the week we have been using them. Shehas had constant leaks through her clothes during the day and night. I'm very disappointed in the product that I have been using since forever . Idk if the diapers were a bad batch but something has to resolve, because It has happened one too times.

I purchased the diapers a could of days ago and when I went to use them for my daughter More then half of the diapers stuffing was out and the plastic on the end of the diaper was sealed together on one side. this is not the first time this has happened. it happened more then a few time and I had to buy a different brand which I hate because my daughter gets an allergic reaction with all the other brands but huggies but I still give huggies another chance because My daughter don't get a reaction to them. Just please try to fix that.

I bought two boxes of the overnight size 5 diapers for my daughter which she wears strictly overnight or for nap time and every morning we've woken up with a diaper Falling apart or one that has leaked all over her bedding. I've made it a point now to get up and go check to make sure she hasn't leaked in the middle of the night so that she's not sleeping in it. I thought maybe it was just a defect in the first box so I purchased another one and I've had the same issues.

Very disappointed with huggies diapers quality, wal-mart and how each big time big money business handled my situation. I have 2 boys and was using huggies when my 1st son was born for his first year until they changed the design of the diaper, as soon as they changed it he could no long wear them as he would get chemical burns from the diapers (Is what the dr called it) so I switched to pampers or honest co diapers which ever was on sale. Well 2nd son later (6 mo old) & my 1st is 2 and half now, well I fell on hard times and spoke with a few if he mom's at day care and they stated they had the same issue with huggies when they changed the design from red/blk mickey diapers to multiple color mickey diapers, where they would leak after half hour, rashes etc... Well to get back on track biggie went back to huggie and leak leak leak leak leak... Ive had to change my babies every 20 min and do extra laundry bc they soaking clothes, sheets even my couch when they sit just soaked straight thru the diaper. No protection what so ever. Go to walmart... Will not exchange because huggie don't have guareenteed (As per walmart) or money back like most brands... So i'm stuck with 2 boxes of size 3 and w boxes of size 4. Call kimberly clark huggies... Wow they was I was talked to and how they handled my situation said i'm leaving my kids in their diapers too long... What! I was so mad. Half hour to 45 min my 2 year old will be soaked and the baby maybe a hour. Terrible terrible terrible service and product on huggies part and wal-mart. Going to to honest company or pampers premium. Also spreading the word at the day care, school I work at and fellow mom's at our "mommy and me" meetings and play dates.

Good day, i recently bought a packet of huggies pants for my son.Only to realise that the stiching was faulty on all of them.i email your website a few times but got no response to date.I have been a loyal huggies gold and pants suppoter for both my boys.I will attach pictures of pants aswell as code of packet.My contact number is [protected].
Please let me know what we can do about the situation.
Thank you Leana Ungerer

I recently bought a pack of the lightening mc queen pull ups for my son who still wears one of a night, first night he complained that they were hurting him but encouraged him to leave it on, next day he was a little itchy but no signs of why so again I put another on the next night, to wake up to him crying through the night pulling at his pull up saying they really hurt him. On closer inspection my son had a rash all over his thighs, back and stomach but only were the pull had been, and plus a very sore irritation where the pull up had been just under his belly button. These have affected him all day complaining how sore they are and inching.

In been buy Huggies for 12 years and every time is getting wors the leak my sin weight 31 lbs with special needs and that the only brand he can use but of every box some of the daipers are damage from the stick belt and the leak is bad I buy six boxes of size 6 a month and also your wipes are tour every time I tried to get it out from the plastic container and when I used and clean my son tour when I clean him and my fingers get dirty

I bought a 180 count size 4 pack of huggies snug and dry for my 26 pound baby boy and have had nothing but problems in the week we have been using them. He has had constant leaks through his clothes during the day and night. You claim to have 12 hour protection but we can't even go two hours without a leak. I have used huggies products before such as the little movers brand and loved them since we hardly had any leaks. Sadly the store we bought the huggies snug and dry from didnt care any other brands of huggies and are now left having to waste money changing my son's diaper more than normal, loss of sleep waking up to change his diaper so he doesn't have a wet bed or clothes and extra laundry with all the wet linen from leakage.

My son is one I have used Huggies little snugglers the entire year no issues. I than switched and bought the Huggies snug and dry he's had to go to the doctor twice from almost burn like rashes from them and on top of that they leak like crazy I was having to change him every 45 minutes or he'd leak all over his clothes. This product needs to be off the shelf. What ever chemicals are in it are clearly dangerous and I have half a box of 30 dollar diapers that I couldn't even use because of all the issues.

Im not one to complain ever but this has hurt me deeply. My first son just hit the 2month mark a few days ago and I convinced my fiance to change over from pampers premium care to huggies gold which ive always believed was the best until my little one started with rashes which you can clearly see are caused by the nappy. Im sorry to say this but the advertizing of the nappies quality is a load of rubbish. My baby boy is in constant pain due to his legs and pelvic area being inflamed because of the huggies gold range.