Idbi Bank’s earns a 2.9-star rating from 21 reviews, showing that the majority of clients are somewhat satisfied with banking services.
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Personal loan problem
I had applied for a personal loan on 03/07/2006 for Rs.1 Lakh , I submitted all relevant documents to them when they demanded time to time. On 27/7/2006 I signed all documents and ECS form. But they had not given me any response till 09/08/2006. Whenever I called them, every time they demanded various documents. After that I never call them for loan. But on 16/8/2006 they informed me that my demand draft is lying with them and my first installment will be collected on 05/09/2006. I refused them to accept demand draft and I send the letter for cancellation of my personal loan by courier to branch office and by email to head office. They have not responded till date. Also i given request to my bank for cancellation six cheques which i given to them. On 21/09/2006 I personally met the Executive in their branch office. Their branch manager told to their representative to close the account before 1st ECS deposited in bank. They demanded around Rs.6000/- to close the loan account by phone on 25/09/2006. Till date I have not taken the loan. But till they sending installment through ECS and it is returned by my bank as I have not keeping any balance in my bank due to this. My bank charging to my account Rs.200/- + Service tax every time.
Also when I inquired about rate of interest, they informed me that, the rate of interest will be 15% p.a by reducing balance and installment will be Rs.2379/- for 5 Years. But they are sending installment of Rs.3281/-.
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Overview of Idbi Bank complaint handling
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Idbi Bank Contacts
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Idbi Bank phone numbers+1 (800) 208-1947+1 (800) 208-1947Click up if you have successfully reached Idbi Bank by calling +1 (800) 208-1947 phone number 0 0 users reported that they have successfully reached Idbi Bank by calling +1 (800) 208-1947 phone number Click down if you have unsuccessfully reached Idbi Bank by calling +1 (800) 208-1947 phone number 0 0 users reported that they have UNsuccessfully reached Idbi Bank by calling +1 (800) 208-1947 phone numberCustomer Service1800 221 0701800 221 070Click up if you have successfully reached Idbi Bank by calling 1800 221 070 phone number 1 1 users reported that they have successfully reached Idbi Bank by calling 1800 221 070 phone number Click down if you have unsuccessfully reached Idbi Bank by calling 1800 221 070 phone number 0 0 users reported that they have UNsuccessfully reached Idbi Bank by calling 1800 221 070 phone number100%Confidence scoreCustomer Service+1 (800) 425-7600+1 (800) 425-7600Click up if you have successfully reached Idbi Bank by calling +1 (800) 425-7600 phone number 0 0 users reported that they have successfully reached Idbi Bank by calling +1 (800) 425-7600 phone number Click down if you have unsuccessfully reached Idbi Bank by calling +1 (800) 425-7600 phone number 0 0 users reported that they have UNsuccessfully reached Idbi Bank by calling +1 (800) 425-7600 phone numberCredit Cards Queries1800 226 9991800 226 999Click up if you have successfully reached Idbi Bank by calling 1800 226 999 phone number 1 1 users reported that they have successfully reached Idbi Bank by calling 1800 226 999 phone number Click down if you have unsuccessfully reached Idbi Bank by calling 1800 226 999 phone number 0 0 users reported that they have UNsuccessfully reached Idbi Bank by calling 1800 226 999 phone number100%Confidence scoreDebit Card Blocking+91 224 042 6013+91 224 042 6013Click up if you have successfully reached Idbi Bank by calling +91 224 042 6013 phone number 1 1 users reported that they have successfully reached Idbi Bank by calling +91 224 042 6013 phone number Click down if you have unsuccessfully reached Idbi Bank by calling +91 224 042 6013 phone number 0 0 users reported that they have UNsuccessfully reached Idbi Bank by calling +91 224 042 6013 phone number100%Confidence scoreCustomer Service
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Idbi Bank emailsmembersupport@idbidelight.com100%Confidence score: 100%Support
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Idbi Bank addressIDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai, 400005, India
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I strongly agree with above comments and by Dipak's plight because i too sail in the same boat where i was cheated by Andheri east branch, i had applied for Loan against property and they kept for asking for more and more papers. This went up to 2 months and the best part was i was the one begging for money and loan to be sanctioned at the end their stupid credit guy asked for that paper which even CIDCO could not produce so decided to leave having busienss with them. In return i got a letter stating my refund will be given which never happened now its nearlly 1 month, i dont know who is the right person.
The Andheri East staff is horrible , no etiquettes and they use profanity against customer .