Indane / Indian Oil Corporation review: very poor service provided! 80

I have moved from Bangalore to Hyderabad and go my transfer voucher ready. When asked or a new connection they said they need to send he receipt to Bangalore again for re-verification and they would give the connection once they receive it. I have no idea, Who's that Highly talented person who introduced this procedure. When they cant believe the Authenticity of the person who gave the transfer voucher with the company seal etc. What's the guarantee that when this goes for re-verification it is authenticated by the right person?

It is highly ridiculous to know of this procedure, which has no meaning at all. Best thing is they are not giving a free connection. We are paying or it and only then the gas is delivered. I dont understand What authentication they need.

It is so difficult & hustles to get a connection when I get transferred from kolkata to Noida. I have to just move here & there for INDANE GAS Connection. Some time I think Is Indian Oil is so careless about their customer.

Till now I have not got the connection, If I do not get in next few days then I will take a new HP connection.

I am in Hyderabad since last 3 month, in this 3 month i had change my gas cylinder 3 times. So i have a doubt that the distributor is not providing a completely filled gas cylinder or may be supplier man is doing some fraud because previously the gas cylinder we had use it goes up to minimum 2 and half months but now it will goes for hardly one month.

I lodged the complaint for not getting connection, as i got a clear reply no gas connection available, try somewhere else, a Nicolion gas agency situated in ramesh nagar new delhi 110015, owner gave the answer, how embarrassing it is Indane number one leading company of india's executives masterminded are sleeping for such a minor problem of a consumer, who is in very need of gas.

Hello,

This is Srinivas Gattu, I am resident of Vittalwadi, Hyderabad.

I have booked the cylinder on 10th September 2017 and they said it has to be booked on 13th september 2017 as it was too early to book. We have booked on 14th september 2017 and said we'll receive it on 18th september 2017. It is 23rd sunday we have not received the cylinder and we are out of gas.

I went to godown and they are supplying, but they refused to give as they dont have any slip to suppy me.

We had this incident occured earlier and after enquiring they said it was delivered and some mr. Rao signed on the slip and it was not signed by us.

Person who attended our phone was suspecting that it might have sold for more price to someone else.

I want to know to whom i should complaint about this matter.

regards
Gattu

a very bad response from the indane gas delear santosh nagar hyderabad , when we try to book for cylyinder

I have LPG gas cylinder for domestic use of indane gas compony. last time when i replced empty cylinder with filled one, burner could not flame properly. i checked cork, nozzle everything but problem was remained same. burner could not flame properly and intermitantly burner offs. theni asked to my neighbours, they replied that this is due to simple air admixed with LPG so it create the same problem mentioned above.
means here distributors admixing air with LPG as this types of cheating is going on. and normal people has tosuffer becausethey has to flame burner continuously and same time loss in total quantity of LPG.

To
The Chairman
Indane Gas

Respected Sir,

I am a customer of Indane Gas for last 4 years. My connection No. is R- 12762 at Rainbo Gas Agency, Sector – 28, Faridabad. They have transferred my connection to Aarti Gas Agency, 16/5 Mathura Road, Faridabad. When I contacted to Aarti Gas Agency with my transfer papers, the owner of Aarti Gas Agency asked me ID proof. I told him that I am a service man and I live on rent in house No. 1378, Sector – 19, Faridabad. I have only Driving Licence authorizes from Saharanpur U.P., he refused my ID proof and started to shouting on me brutally. I told him that I am a old customer of Indane Gas and you should not behave with a customer like this. He told me go away from hare.

He did not suggest me that what I should do to transfer my connection.

I request officials please look in to this matter. Will my company’s letter head be valid for my residence proof?

I am a service man please and I can not keep ID proof of every where.

Thanks & Regards

Punit Gupta
M – [protected]

I booked domestic Indane gas at Sivashakari agency Porur, they replied with in 3 days i will get gas cylinder but i this is 7 th day still i did not get any cylinder, we are bringing food parcel from hotels. How long we should bring parcels? How many days it will take to give a cylinder. Authorities attitude also unbearable, If we call them they will keep on telling "we will send it tomorrow" but when we tell its already 7 days, then they suddenly cut the connection. Its very pathetic.

I booked the Cylinder on 17.11.07. Despite their assurance that the cylinder would be delivered within 6-7 days, the same has not been delivered till date. Whenever I contacat them, they promise delivery next day, but this drama continues. I request you to kindly take necessary action against Golden Gas agency and see that the cylinders are delivered in time .

I have a family of 3 members including 8 month old kid. In October month when we replaced our cylinder, there was leakage of Gas. When we registered a complaint Mr. Kumar (Mechanic) visited our resident and asked us to replace gas ###. I was shocked. Even insisting him to change the regulator which was under warranty period he replaced gas ### and charged us Rs.410. Now again after one month there is a leakage. I am very much concerned about safety. But the distributer is not at all bother about safety of consumer. In india there is no control on LPG GAS distributer. And sadly consumer has no choice.

Distribute name and address.
Anushka Indane
Shop no.F-007,GROUND FLOOR,
Nerul Railway Station,
Complex,
Nerul(w)-400706.

Respected Sir,

With very heavy heart I would like to bring to your kind notice that one of your Dealer M/s Rourkela Kitchen Aid , A/9 Nirmal Market ,Power House Road , Rourkela-769001, His Dealer Code:-[protected] is harassing us like anything.

We have changed our Residence and we had given the application to deliver the Gas Cylindar in our new address on 28th Sep'2017. He than told us to give a Court Affidavit to this effect. We have given the court affidavit but that also they are not willing to give the delivery of Gas Cylindar.

Sir, I would like to bring to your kind notice that I am a 70 Year old man and I am running to his office for the last 3 months and they are harassing me like anything. Whenever I am going to there office they are just for the sake of refusing they are telling to fulfill one or another formality.

Kindly intervene in this matter and please advice your dealer to give the delivery of Gas Cylindar.

My Consumer No:- A3905

SV No:- 22970 Dt:- 09.07.1981

We would once again request your good self to advice your dealer to give the delivery and not to harass your 26 yrs old consumer.

Thanks

Harikishan Agarwal

Sangeeta Niwas

Birsa Dahar Road

Rourkela

+[protected]

I am a customer of M/s Sondhi Gas Service, J-3, CSC Market, Saket, New Delhi. My Gas connection no. 21934 dt. 08.01.2017. I have received only one cylinder at delivery time. 6 months ago when I requested to give the one more cylinder, they answered to wait becasuse the at that time the gas was short and since last 6 months they have only one answer, shortage of gas.
Ashok Kumar
C-96, F.F.C.C.
Ignou Road, Neb saria
New Delhi

I am a customer of M/s Sondhi Gas Service, J-3, CSC Market, Saket, New Delhi. My Gas connection no. 21934 dt. 08.01.2017. I have received only one cylinder at delivery time. 6 months ago when I requested to give the one more cylinder, they answered to wait becasuse the at that time the gas was short and since last 6 months they have only one answer, shortage of gas.
Ashok Kumar
C-96, F.F.C.C.
Ignou Road, Neb saria
New Delhi

I booked the Cylinder on 9.12.07. Despite their assurance that the cylinder would be delivered within 6-7 days, the same has not been delivered till date. Whenever I contacat them, they promise delivery next day, but this drama continues. I request you to kindly take necessary action against Golden Gas agency and see that the cylinders are delivered in time My Customer No. 02713
Shreeji Gas Agency - Adalaj Ta.Di.gandhinagar,Gujarat

I wanted to have a gas connection so I went to Kasna gas services,Greater noida, but the agency officials gave me another date everytime.After a lot of wait today they were giving the connections but they denied to give the connection without stove.
I told him to allot connection without stove,they clearly denied and they are charging Rs 1550/= of stove only.

It is not acceptable.I just want a connection with one cylinder only.

Gaurav Satyarthi
G-120 Delta-II
Greater Noida

On the january month Indane (distrubutor Maa durga gas agency, Murgasol, asansol, West bengal) give a notice cash purchese close and also unavailibily of gas cilinder for 15days and the the after availibily of cilinder delivery the gas cylinder 12days, in my location face everyone big problem.

Dear sir / Madam

Please be informed that the agent for Indane Gas at Chintalmet, M M Pahadi has flatly refused to give me my consumer number even after giving him my personal details, showing the regularor of RPG, Indane Gas that was provided to me. He says that i do not have any connection of my name, where as the truth is i have booked in the year 2017.

Due to transfer of my residence from M M Pahadi to Purani haveli and non availing the cylinder facility for a year and a half, he is taking undue advantage of the same.

He doesnt agree to give me my consumer number whose receipt has been misplaced by me during the transfer.

As per the procedures, either the consumer number, or name or door number work to get the data of th econsumer. This person refuses to cooperate.

My Majlis of Moharram is on Wednesday and i have no help with me to prepare the niyaz (prasad) of the same. I have approximately 400 ladies visitor for our majlis. How will i arange this much without the gas ?

Kindly help me.

I am customer of Indane Gas in Vadodara with Rathwa Gas Agency, Subhanpura. (Cust. No. 17196). I am not getting Gas Cylinder within stipulated time lime of 21 days (between delivery of gas cylinders).

The Agency is delivers gas cyliner after 15-20 days later after booking the cylinder and again they take 21 days time for booking the cyclinder after delivery. Hence, total time taken for delivery of cylinder takes abount 37 to 41 days. The agency give excuses that supply from Inidan Oil is very less compare to the demand. We have also noted that other distributers of Indane Gas are supplying Gas Cylinder within the time limit satisfactorily.

I request you to kindly inquire and ensure that the supply from Rathwa Gas Agency is regularised as per the norms. It is also noted that Indane Gas Cylinders are easily available if Rs. 400 per Cylinder is paid.

Kindly inform whether I can transfer my account any other Indane Gas Distributer.

Sir,

I am a consumer of Indane Gas my connection no. is 16883 with Chander kala Indane Address is Plot no, G138/G3, Ground Floor Dilshad Colony Delhi-110095. Phone no. [protected]/[protected].
and their code no. is [protected].

I try their phone 40 to 50 times daily for booking my gas connection but no response.
I am facing this problem from last 6 months.
Please help me for this regards

thanks

Manoj kumar singhal
121D, DDA Flats
Mansarover Park
Shahdara
Delhi-110032

Ph. [protected]

To,
Consumer Forum

This is to kindly draw your attention to my problem regarding the non delivery of gas cylinders and misbehave by there office staff
I am a consumer of Indane Gas with my Consumer No. 13384 and my distributor is:
Bindilish Gas Service
SCF 184 (2nd floor)
sector 7-c
Chandigarh
He is not delivering us the cylinder from last two months
he says that he will not delivered the gas if u will check the gas cylinder. and using very abusive language.
and threatened us to freaze our gas conection.kindly help me
i don't know how my gas cylinder will be refilled

jai Singh Parmar
h.no. 408 sec-7A
Chandigarh
mobile no. [protected]

I would like to bring to your notice that the Domestic LPG of INDANE is being sold in broad day light to AutoRickshaws.
The location is Muniswamappa Road, J.C.Nagar, Bangalore : 560 006.
The shop is located just 50meters away from the J.C.Nagar police station.
There is a long queue of autorickshaws awaiting to get their cylinders refilled.
This is not just daylight robbery, but also a public safety.
It is factors like these which is leading to high inflation of our country.

Hi
I am Jayanta Maity i staying at Hyderabad Madhapur area, I have a gas connection at West Bengal Midnapur distric so i want to change the connection to Hyderabad so what is the procedure to change the connection please advice.

Two days back Indane gas agency had delivered me a gas cylinder after a few hours i came to know that cylinder is leak immediately i had make a call to Indane customer service cell to complaint about. But no body pick-up the phone 24 HRS. CUSTOMER SERVICE :[protected] (NO REPONSE)

[protected], [protected] (NO ONE PICK UP THESE NUMBERS), [protected] (NUMBER NOT IN USE)
[protected], [protected] (NO REPONSE)

I am very surprise to know that how irresponsible is their customer service desk. This is cheating with customers and must be penalties for this behavior.

If some misshapen done then who will be responsible?

Till date that cylinder is still in my home.

I made a booking for the refill of Gas on 23rd April 2017, no news till then. From 27th onwards All 5 telephone numbers stopped working. Finally I made a visit to their office on may 3rd. They said they will deliver it on same day it self. On 4th They brought the refill and when i asked for the bill they said there is no bill and i want go and get it from the office and took the refill and went back. They concern delivery person’s name is Raju.

The behavior of the delivery person is as such we are at their mercy. I was using HP at Mumbai. Their service is 100 times better than that of Indane.

Pls. give us a solution.

I an Paras Ram. My consumer No. is J-25397 with Johnson Gas Agency, Mansa Road Bathinda. A refill was booked on 23.04.2017 telephonically with above agency. They were reminded on telephone on 26.04.2017, 29.04.2017, 02.05.2017, 03.05.2017. Every time they promised to deliver the gas same day, but the gas cylinder has not yet been delivered. This is not for the first time. It is a practice to delay the supply by fifteen to twenty days every time. Some action against the agency is demand of the time.

i m rakesh verma, chairman distt. panipat,

pls tell me what is the postal address of indane LPG gas regarding panipat complaint

Sir,
I am an Indane Gas customer (No. SF 1504) with M/S. Seba Fuel
Chowdhuru Para, Nimta, Kolkata -400049, West Bengal.
They supply refill making inordinate delay every month.
I, therefore, request you to take necessary action against the Dealer .
Regards,
Tapankumar Basu
3/3, M. B. Road, Belgharia, Kolkata - 700056
+[protected]
Consumer No SF No. 1504

sir,

i have visit to new gas connection sithartha gas agency taj view agra.but he refuged to provide gas connection.

above agency is in our service area.
submitted for nassasery action.

regards,
ajay gupta

Complaints on "Indane Gas"
Read more complaints on this Company
Indane Gas

unavaulibility of additional gas cylinder

Complaint Rating:
I am a customer of M/s I C P Gas Agency, Kalmadapam, Palakkad, Kerala. My Gas connection no. 20795dt. Mar 2017. I have received only one cylinder at delivery time. 6 months ago when I requested to give the one more cylinder, they answered to wait becasuse the at that time the gas was short and since last 6 months they have only one answer, shortage of gas.
aneef.a mob No.[protected]

They are delay many person which is booking by phone or internet.

Please suggest to gemini enterprises employes.

Sir,
I am a consumer of indane gas service having Consumer no- 6288, in vaisnudevi indane gas service, No.2/68, Sarjapuram road, Bagalur, Hosur Taluk, TN, Pin-635103. Ph-240255
Last month when I went for booking of gas cylinderto the above gas agency they asked me to give a self certificate for not having a ration card and after that they issued me the gas cylinder. I had applied for ration card and the same has not yet been issued to me till date.
yesterday ie on 06/08/2017 when I approached them for booking gas cylinders they asked for a certificate from civil supply authorities for not having a ration card.
It is not easy to get a cert from civil supply in one day.
For service people a minimum of two days leave will have to be taken for this purpose.

What I vehmently say is that, it will not serve the very purpose of eradicate malpractices of consuming both kerosine and cooking gas, as one can make malpractice in getting such a cert.
So it should be done by the agencies them selves, by sending a consolidated list of consumers not in possession of ration card to the civil supply and get the confirmation.

More over if it canot be done Minimum of one month time should be given to the consumers to get the cert from civil supply.

I am a LPG Indane customer with CT Gas Agency, delhi and my consumer Number are ct1098 & ct1682. I am booking for refiling my gas cylinder by one week, but they are not registering my request, a person named mr jeevan ask me that I won't register your complaint I did not get my refile from Indane (Indian Oil Corporation) dealer.

So I am unable to get one refile. Pls take a right action against gas agency.

Respected Sir,

With very heavy heart I would like to bring to your kind notice that one of your Dealer M/s CHITTORGARH SERVICE, C-13 KUMBA NAGAR CHITTORGARH (RAJASTHAN) His Dealer Code:-IVRF [protected] DIST CODE 04-10-4021 AREA 17.

We have changed our Residence from HYDERABAD (ANDHRA PRADESH) TO CHITTORGARH (RAJASTHAN), we had given the application to deliver the Gas Cylindar in our new address on 10TH JUNE '2017. He than told us to wait for some time after few days she told us that you have time after 1 year we may issue, i think they are not willing to give the delivery of Gas Cylindar.

Sir, I would like to bring to your kind notice that my daughter is suffering without gas connection in her house I am running to her office for the last June 2017 and they are harassing me like anything. if we visit no one responce us properally and specially one lady she is to very very bad in talking to customer her attitude make us very bad immersion in your service. (She use say always that no company do her anything and telling us where ever you lodge a complant do it, no one will harm her in anyway).

Kindly intervene in this matter and please advice your consant dealer to give the delivery of Gas Cylindar.

My Consumer No:- 22646 (Hyderabad)

We would once again request your good self to advice your dealer to give the delivery and not to harass our old customer.

Regards

K. M. Siddiquie (Supt Dist Police Office Rtd. )
Hyderabad No [protected]
2) [protected]
3) [protected]
Rajesthan No [protected].

I am consumar of Indane gas with Raj flame Gas Service, shop no 11 shanti market, Ram Park, Bus Stop Mohan Garden, Man Nazafgarh Road New DElhi-59. with consumar No. RF 4495. I am trying to Book the gas cylinder since last week. every time is phone remain engaged is not working properly. Since the booking timeing is the same as our office hours it is not possible to go & book the cylinder. despite of best efforts I would not able to book my gas cylinder. PLEASE HELP ME...

Respected Sir,

I AM ONCE AGAIN POSTING THE SAME MATTER AS THERE IS NO REPALY FROM YOUR END. SHALL WE TRUST YOUR SERVICE OR ELSE SHALL I INFORM MY DAUGHTER TO BRING THE DOCOUMENTS BACK TO HYDERABAD.

With very heavy heart I would like to bring to your kind notice that one of your Dealer M/s CHITTORGARH SERVICE, C-13 KUMBA NAGAR CHITTORGARH (RAJASTHAN) His Dealer Code:-IVRF [protected] DIST CODE 04-10-4021 AREA 17.

We have changed our Residence from HYDERABAD (ANDHRA PRADESH) TO CHITTORGARH (RAJASTHAN), we had given the application to deliver the Gas Cylinder in our new address on 10TH JUNE '2017. He than told us to wait for some time after few days she told us that you have time after 1 year we may issue, i think they are not willing to give the delivery of Gas Cylinder.

Sir, I would like to bring to your kind notice that my daughter is suffering without gas connection in her house I am running to her office for the last June 2017 and they are harassing me like anything. if we visit no one response us properly and specially one lady she is too bad in talking to customer her attitude makes us very bad impression in your service. (She used say always that no company do her anything and telling us where ever you lodge a complaint do it, no one will harm her in anyway).

Kindly intervene in this matter and please advice your consent dealer to give the delivery of Gas Cylinder.

My Consumer No:- 22646 (Hyderabad)

We would once again request your good self to advice your dealer to give the delivery and not to harass our old customer.

Regards

K. M. Siddiquie (Supt Dist Police Office Rtd. )
Hyderabad No [protected]
2) [protected]
3) [protected]
Rajesthan No [protected].
f_siddiquie@yahoo.com ; f_siddiquie@rediffmail.com.

please let me know if what are the charges i have to pay if i trnsfer my gas connection to the another agency within the town.

regards,

hem raj arya
[protected]

Hi Friend,

I think you are lucky that you have got the document transferred at least my situation is as below-

I have transfered my Indane Gas connection from Vizag to Hyderabad on 1st December 2017 and submitted for the transfer document in Hyderabad on 28th December 2017. After that long time has being spent and with several follow ups, till date I have not yet got the transfered connection here. The gas agency (Navaratna Enterprises, Shp No 32, 139, M.G Rd, Sec-03, Ph No-[protected], [protected]) here is saying that they have sent the document to Vizag gas Agency (Sri Sainath Indane, Shop No 4, plot No 30 Station Rd, Kurmanapalem, Vsp-47, Ph No-[protected], 2573737) for verification, but till date they have not received anything from Vizag. And Vizag gas agency is saying they have already sent it to Hyderabad. Basically after long waiting I must say all are just escaping of taking the responsibility and in the process I am getting suffered.

Please suggest me the next step, please feel free to call me on [protected].

Regards,
S Chakraborty.
AP SO No. 851753
Cuntomer No. 3063
SB No-8245

my suggestion is nowdays market is not avilable
gas mesurement meter .this meter is found easy to save the lpg.

am fedup with Sree Jayam Indane Gas Agencies 9, Mariyappa Naicken Street, Teynampet, Chennai 600 018. My problem is that my name and my father name was in the same ration card. After marriage I stayed in the same address in different portion, they are not releasing my cylinder with the consumer number 6467. I am having all the residence proofs such as Ration card, LIC, Passport, Voters ID, Dirving license, Bank statements...What else they need I can produce everything. Tamilnadu government has not issued nor changed the ration card...Then how is possible to get a new ration card? Since one my tenents house got painiting work they shifted their house hold articles for a day until the work is getting finished. For the name sake they came to my home and again telling that I am having Barath gas agency cylinder. I am not the owner for that ...I can proof that anywhere ...These guys are simply selling my cylinder in black market and making me very uncomfortable without the cylinder.

I called Indian oil chennai number [protected]. A lady took the phone for complaint and she suggested me to get a commercial cyclinder which is 19kgs. Excuse me I am a customer who is suffereing to get one cylinder for my kitchen ...I am not doing any business to get a commercial cylinder. Very useless response from these guys.

I tried the Indian oil 24hrs toll free [protected]...Surprised... always engaged

I have to talk to a higer official or who will take care of customer in Indian oil
I have to complaint regarding Sree Jayam Indane Gas Agencies, Distributer D.G. Subramani.

This problem goes beyond anybody's patience. Please do the needful as soon as possible.