Menu
For Business Write a review File a complaint
iTunes

iTunes review: fraud 42

D
Author of the review
12:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had to sign up to Itunes to download one app for my Iphone. I purchased this app for reading excel attachments from my email. Since then $458.73 has been charged to my credit card. I had to cancel the credit card to prevent further charges.
I have contacted both Apple and Itunes to prevent further charges and both companies are unwilling to help. I do not recomment that people purchase any products from either of these companies.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

42 comments
Add a comment
D
D
dayton engstrom
US
Mar 25, 2016 4:28 pm EDT

I got charged for something from this store and I didn't purchase anything or authorize anything to be purchased it was like 7.58$ I need my money back asap

S
S
Shana Wilson
US
Jan 10, 2019 4:55 pm EST

I have tried repeatedly to cancel Calm, an app that I got through iTunes. But after I follow the instructions sent to me by their helpline to cancel via my iPhone I get as far as the "subscriptions" where I am supposed to have a cancel option. But there is no cancel option! There are only prices for monthly or yearly subscriptions. I want out. I want to cancel.

More iTunes reviews & complaints

iTunes - charges to my account 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - illegal charge on my debit card 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - fraudulent charges 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - no refund (as promised) 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - idiotic design
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iTunes - account managment 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. iTunes Contacts

  2. iTunes phone numbers
    +1 (800) 692-7753
    +1 (800) 692-7753
    Click up if you have successfully reached iTunes by calling +1 (800) 692-7753 phone number 0 0 users reported that they have successfully reached iTunes by calling +1 (800) 692-7753 phone number Click down if you have unsuccessfully reached iTunes by calling +1 (800) 692-7753 phone number 0 0 users reported that they have UNsuccessfully reached iTunes by calling +1 (800) 692-7753 phone number
    +1 (408) 996-1010
    +1 (408) 996-1010
    Click up if you have successfully reached iTunes by calling +1 (408) 996-1010 phone number 0 0 users reported that they have successfully reached iTunes by calling +1 (408) 996-1010 phone number Click down if you have unsuccessfully reached iTunes by calling +1 (408) 996-1010 phone number 0 0 users reported that they have UNsuccessfully reached iTunes by calling +1 (408) 996-1010 phone number
  3. iTunes emails
  4. iTunes address
    1 Infinite Loop, Cupertino, 95014, United States
  5. iTunes social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024