Johnson Insurance review: Home policy insurance

Absolutely disgusting service! We had hail damage to our house (roof) and gazebo, they gave us a quote as to what they would give us and we accepted it. When the cheque arrived in the mail it was $4900 short of what they quoted us due to depreciation. I get that depreciation comes in to play, but they should have told us that before we accepted to go through with the claim. We put the cheque into savings waiting till we could afford the other $4900 to get our roof fixed when they emailed us asking for receipts. We told them the issue and what was going on and they said they were going to cancel our policy. No apology, no offer to let us give them the money back (since it does us no good right now anyway), just "we're going to cancel your policy". I deal with another company for my business and they have been nothing but awesome, I'm moving my personal home and auto insurance over there in hopes I never go through this again.