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I received five inquiries from Just Dial, all of which were completely fake (Shahrukh Ali, Lak[censored]a, Ashish, Neeraj, and others). This has been extremely frustrating and disappointing, especially considering the significant amount of money I have spent on this advertisement.
I am starting to feel frustrated and unsure about the reliability of your service. Could you please guide me on how we can resolve this issue and move forward effectively? I have requested multiple times for the assignment of my salesperson by your company and need some ads deleted from my package, as this will likely impact the overall effectiveness of my campaign.
Recommendation: NOT RECOMMED
In case the ads turned out to be ineffective for you, contact customer service of Just Dial and ask for a formal resolution in the form of a refund or credit for the ads. Push the fake inquiries and get unwanted ads out from your package. Stress the fact that you have made it optional for the salesperson to assist you as you had provided such a request earlier. If no response or a satisfactory answer is provided, raise the matter with the company’s top management or complain to the relevant consumer protection bodies. Maintain an archive of every correspondence.