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K2 Global

K2 Global review: Shockingly poor customer service

L
Author of the review
10:44 am EDT
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Shockingly poor customer service. I have sent over 20 emails to date to ensure that my luggage was returned to me post-repair in time for my flight tomorrow (having given this date in each of my communications going back over a month), to which I have received no reply or confirmation. There is no contact phone number and emails are either not replied to or questions are ignored. I would not recommend this service to anyone.

Desired outcome: My luggage returned today in time for my flight tomorrow, which is what I’ve been asking for since 13 June.

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