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CB Wedding and Party LAKHANI GROUP LEICESTER APPALING SERVICE/GOODS NOT DELIVERED
LAKHANI GROUP LEICESTER

LAKHANI GROUP LEICESTER review: APPALING SERVICE/GOODS NOT DELIVERED 67

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2:16 pm EST
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The lakhani group advertise they have been in the business for many years, the truth is since their parents died, the 2 brothers do not have a clue how to run a business. they ruin peoples weddings everyday- they promise you a gd service- with everything you want- They take your money and chase you until you have paid- then on the actual wedd day don't turn up on time to set up decor- do not have enough staff to do this- there are things missing from the decor but these things you have paid for! they do not provide your wedding films and photos at all- if ur lucky then you might get them in a year or 2. when you chase them with your queries, they dont want to know- they ignore emails and phonecalls, get their staff to lie re their whereabouts- They have ripped off so many ppl & still continue to do so- DONT understand HOW they are getting away with this! its appaling!

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67 comments
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S. Kapoor
Leicester, GB
Feb 10, 2012 11:21 am EST

i have used The lakhani group many times and they are excellent
i dont know who you are but sorry to say that i dont agree with you negative comment
my family have been using this company for many weddings and events
they have always delivered an EXCELLENT service

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Hardip Patel
Leicester, GB
Feb 10, 2012 11:28 am EST

Agree with S. Kapoor, DISAGREE WITH COMPLAINT
EXCELLENT, PROFESSIONAL, BRILLIANT
SOME OF OUR FAMILIES HAVE USED LAKHANI GROUP AND THEY HAVE ALL BEEN SATISFIED
THEY ARE FANTASTIC

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S. BORHARA
Leicester, GB
Feb 11, 2012 4:40 pm EST

I TOTALLY DISAGREE WITH THE COMPLAINT
THIS PERSON IS EITHER NOT GEUNINE OR IS NOT TRUE
I HAVE PERSONALLY USED LAKHANI GROUOP FOR OUR FAMILY EVENTS RECENTLY AND THEY WERE EXCELLENT
WE HAVE BEEN TOTALLY SATISFIED
LAKHANI GROUP, YOU ARE THE BEST
THE BEST
THE BEST
THE BEST

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Chimpa
US
Mar 29, 2012 1:01 am EDT

The worst decision i have made is to use lakhani group for my wedding. They didn't come on time, forgot half the items, the mandap was half broken, the carpets were hazidious and people were tripping on it, they didn't deliver half the items and i didn't even get an apology.

I have been trying for a year to get compensation but they keep playing games.

I'm now going to go through watchdog. They have had so many complaints. If anyone is with me please get in touch via this blog.

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mrs j...
Dudley, GB
Apr 04, 2012 11:21 am EDT

I've been trying to get my wedding DVD for 18 months. Anit just ignores all my calls and when he does answer his always got some excuse. They are the WORST company I've ever dealt with.

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Ali2468
GB
Apr 15, 2012 8:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Lakhani Group used us to suppy some entertainment for an event they were putting on in September. After numerous phone calls and emails we have not been paid and upon further research have found out that they have (from January 2012) appointed a liquidator for voluntary winding-up. So please, DO NOT waste your money on this company.

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a very angry customer
GB
Jun 06, 2012 8:17 am EDT

This sums them up completely. We had three events where Lakhani group were meant to provide decorations. They were soooo late for all three events. The decorations were ripped and looked awful. they were so late that they were setting up in front of our guests. They brought the wrong stuff in their van, missed out so many things that were paid for. They bullied us into making a payment upfront then didnt deliver the service. They caused so much stress on the day and no one ever takes responsibility! Anit and Snehal never ever answer their phones and dont even have the decency to chase up their workers when they are hours late. I would never recommend them to anyone. Please all of you out there who are looking to book them, do not fall into the "too good to be true" quotes they give. they honestly ruin events and cause unnecessary stress that is not needed. You would rather pay that little bit extra and make sure that your event runs smoothly. take my word for it.. Please can someone advise how i can take this to watchdog, i dont see how they can continue to get away with this.

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Shazia Yakub
GB
Jun 12, 2012 9:10 am EDT

I agree with the complaint same thing happened to me but am not going to let them get away with this!

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RDChauhan
Bristol, GB
Jul 13, 2012 3:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

So my fiance and i are in the midst of arranging some wedding options with Lakhani, travelled to their office abuot 4 months ago, where the world was promised. All emails and phone calls were answered with immediate effect..until the first payment was made. Since then they have been chased continuously and they have not responded. Its a good job i have family in leciester that knew his parents. We have used other external companies i.e. a DJ etc, and payment to them to reserve their services have been hard to get, forward dated cheaques and cheaques for the inccorect amount were provided, however after much pressure the required deposit were paid.
After Anit intervened, saying he was disappointed in his brother Snehal for not sorting our concerns, Anit said he would resolve the issues. Since then he has failed to do so. And has not bothered to stick to his promises. We have subsquently gone with another company, and are trying to get a refund. I will say anyone who wants a stress free wedding service - DO NOT GO WITH LAKHANI, their promises are worthless. Absolutely disgusted with both the brothers. They wont get away with this, court beckons for them.

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MrsTP
Luton, GB
Jul 25, 2012 5:56 am EDT
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I agree with all of the bad reviews and have also submitted a complaint on this board. Anit and Snehal's phone numbers don't work anymore - if anyone has another number for them please get in touch. They ruined my wedding and I want my money back!

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MrsTP
Luton, GB
Jul 25, 2012 9:29 am EDT
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Now I am receiving abusive texts from Snehal.

Please get in touch if you would like to get in touch with watchdog and provide further evidence against them.

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HD1
Leicester, GB
Jul 25, 2012 10:21 am EDT

They are useless and incompetent. They completely ruined my friend's wedding day, didn't deliver half of what was promised and charged thousands. Half the table decor was missing, hardly any flowers in the arrangements compared to the pictures, no lighting as promised, backdrop was awful and not what was chosen, they decided the venue looked better without chair covers and bows so left them in the corner in a pile. We had to put the covers on while the groom's side had already arrived. We had to constantly keep checking they were doing what they had been paid to do, the last thing you want when you're preparing for a wedding. A completely unprofessional company, ruined my friend's dream day.

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SP 3
Leicester, GB
Jul 26, 2012 3:55 am EDT
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Completely agree with all the complaints made on this board. They have made a massive ### up at my cousins wedding. HD1 and I were at the same wedding and must say it was an embarrassment. We had 30+ wedding guests to help put the covers and bows on the chairs as the grooms side waits outside. The quality of mandip and the backdrop was awful, I don't think they seem to wash or repair any of their decor. Anyone decides to have their wedding planned avoid this company, they used to be good now that the sons have taken over they are living off the name that once used to provide quality service.

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Go to jail lakhani
Londn, GB
Jul 26, 2012 10:59 am EDT

Disgusting service! They should be done for fraud! I can't believe they have the cheek to ruin weddings! They owe me money! Wish I had read all of the bad reviews before transferring them money! DO NOT USE LAKHANI!

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Simra
GB
Aug 06, 2012 12:51 pm EDT

Totally agree Lakhani is one of the worst companies ever, they employ unprofessional people without any experience what so ever. No background of media knowledge in video or photography. Both brothers know how to rip people of once the money is in their pockets they don't want to know you I think this matter to should be taken forward to watchdog!

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RDChauhan
Bristol, GB
Aug 08, 2012 12:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

companies house lists there address as : Oakfield House, Thurlaston Lane, Earl Shilton. Leicester. LE9 . This is a different address to the 37 Melton Road, Leicester. LE4 6PN address however.

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Shine1
Notitngham, GB
Aug 12, 2012 5:53 pm EDT

I used them recently and they totally let us down. I won't add to the dialogue above, their behaviour is as described and totally obscene. Complaining on this website isn't enough. Tell all you r friends and families, get the word spread up and down the country so these cowboys are known for who and what they are.

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LakhaniSuck
GB
Aug 22, 2012 3:10 am EDT

I have been through the same! 13 months now and still no video/photo album and the compensation for missing and damaged decor for the wedding day. I have contacted citizens advice and about to get in contact with the small claims court to get my money back etc. I have just sent a massive email to watchdog explaining what happened and what me and my wife have been through!

In addition, Anit and co do not answer calls/email/texts at all! if i do get through on the off chance i get rubbish. How can someone 'Anit' run a business if he is never in the shop when you call? For 13 months he's never been there when i call which is like everyday?

STAY AWAY! AVOID AT ALL COSTS!

Anyone who is in a similar situation complain to citizens advice, watchdog and get in touch.

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Famechau
Accrington, GB
Aug 25, 2012 10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I used lakhani's about five years ago for my sisters wedding video coverage, I was satisfied at the time, as some one previously commented this was when anit's father was alive, I'm sure that if he was alive to see what the companies practises are now, he would completely ashamed.
I asked lakhani to cover my wedding video footage last year, once anit had the money I did not hear from him at all, I had to chase him up to confirm details . Once my wedding had been filmed, I did not hear from them at all for a couple of months, I chased them up and got the excuse that anit was in hospital and that there was a death in the family, the biggest excuse was that the camera man had gone on holiday without leaving my wedding footage in the office. After numerous trips to Leicester I then contacted a solicitor to help in this situation but once again we have had no luck with lakhani.
We have emailed watchdog,
I feel that everyone that has bad experiences should take there stories to watchdog and wedding magazines too. So that people can truly see lakhani for what they now are. A big con.!

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wamdu
GB
Aug 29, 2012 5:21 am EDT

I had the same nightmare experience as so many people on here. They never delivered my video or photos and its been over a year - no money back either. Absolute ###!

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OH&MA
Peter, GB
Sep 11, 2012 4:03 pm EDT

The Lakhani Group are the most disgraceful company I have ever come across. I got married in Febuary, I booked my stage and chocolate fountain through them ...which they delivered. However! The camera man on my Mendhi day was useless, he came late, was eager to leave, disappeared throughout the day. When I complained Anit Lakhani was very apologetic and told me that this wouldn't happen again. The Nikkah, Wedding and Walima day went OK as far as the camera man and photographer were concerned.
Lakhani were very keen to get their money before the wedding. They constantly chased payments and in the end I paid the full amount.
Now I have been chasing them for 7 months and
Have no wedding movie or photo albums ...nothing to remember the most important day of my life. I leave messages, send texts but they don't care. I received a text from Snehal Lakhani 3 days ago ...after I left countless messages, sent countless texts, visited the office in Leicester numerous times -always to find it closed! He text me saying he was very sorry ...he had been unwell and would call me at 6pm that day! Obviously I have not receive a phone call.
I am so stressed about this, my family and friends keep asking me why I haven't received my wedding video and photo albums... Those that are abroad want to see these- they couldn't be part of the day but want to be able to at least see the video or photos! I don't think I will ever get these.
Lakhani have no morals or ethics ...they are heartless people who do not care about their customers who book them, give them their money in advance with good faith!
I do not know how these people can sleep at night! How they can carry on with their lives without any consideration for people like me.
They can't get away with this.
I even text them to say that they can just give me the original video and photos -without the editing and album which we paid for! Just so we have something - we can always get the edits and album done elsewhere! But they just won't respond!
I am so frustrated! Angry! Stressed and Upset!
Need watchdog to do something!

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RDChauhan
Bristol, GB
Sep 20, 2012 5:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cant even get hold of them now, their shop never seems to open, and their mobiles dont work as of this week, and their website has gone down as well as their email addresses; they dont seem to deliver. These guys need to be arrested.

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RDChauhan
Bristol, GB
Sep 28, 2012 2:26 am EDT
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Does anyone know how to get hold of them, since my last post on 20/09 - the website is back online.

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Arron123
London, GB
Oct 08, 2012 6:11 am EDT

i have used Lakhani group recently and once you pay them it all goes down hill...Snehal and Anit are a pair of jokers !

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Kandy77
Leicester, GB
Oct 10, 2012 4:40 pm EDT

That's interesting, as I saw one of them talking to a customer earlier today! They are most definitely still in the country. They're not going to get rid of the people they've ripped off that easily.

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Arron123
London, GB
Oct 12, 2012 2:50 am EDT

who would be interested in meeting up with me and paying a visit to them as i can do the research and find out where they live

that will be easy to find out

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Kandy77
Leicester, GB
Oct 18, 2012 4:33 pm EDT

Not sure that's the way, but hey each to their own. I'm hoping they develop a conscience and realise that no good ever comes of ripping people off. It's not just about now, they are discrediting themselves completely for the future of their business. I know quite a few people who have used them in the past and have now used other people and are continuing to book with other people for next year too. As for us, we're still waiting for them to complete our photos and videos from August last year! I wonder if they're ever going to deliver or just carry on being the con artists they're now known across Leicester as!

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A BAD BAD SINGH
Derby, GB
Oct 22, 2012 9:23 am EDT
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Chaz187 - you say criminal charges for fraud? well the thing they are failing to supply a product/service as promised. Yes we can take them to court, not only will it be lengthy and no doubt they would loose so they have to face the costs. But they can file a repayment of only £10 a week if they wanted to and our UK justice system will accept that. I went through this crap when i bought some FAULTY sofas from an independent shop 3 years ago.. but you see they all hide behind a limited company and being a separate entity.. if they wish, they can just liquidate it and we have lost our money for good. they liquidated LAKHANI BROTHERS but opened up LAKHANI EVENTS. Yes they live in milion pound houses, but no one can touch that. We see it on watchdog every week. So, for my eyes are only going in one direction and trust me this will not be nice for them...

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Kandy77
Leicester, GB
Oct 22, 2012 1:06 pm EDT

If your issue is with them, you should keep it with them! As for saying you're not bothered about confronting their families-that's just irresponsible and stupid! What's even more embarrassing is you refer to yourself as "a bad bad Singh" and are talking about harming people's families-not actions that really go well with being a "Singh". We should all work out how to reach a positive outcome for all Lakhani's victims, and keep that as our main aim.

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trading_standards_are_jokes
Lester, GB
Oct 25, 2012 4:12 am EDT

Sher Punjabi Putt!

It is time we organised a meet up with everyone that is annoyed over them, maybe we should go to his fat house and chain ourselves to the gates. Trading Standards are not helping me now as Lakhanis have sent them threatening texts apparently from me and links to this forum. Thanks Trading Standards, they rob us of thousands and do nothing, we get angry and say something and they stop helping us! What a joke. For anyone that has not threatened please email John Fox , he might be able to help as he is in negotiations with them (LOL), negotiations?!, its not a business deal, they should give people what they are owed, or their money back! He might beable to help if he feels obliged! This needs to go further, it has to be put in the Leicester Mercury, these guys needs shutting down!

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Chaz187
Leicester, GB
Oct 25, 2012 5:33 am EDT

Hi Guys,

Just spoke to Anit, we have come to a resolution over the matter. Please do not threaten their families, they have nothing to do with this and are innocent people. I will keep you updated with the progress and hope that this matter is in resolution. After a long conversation with Anit, I get the feeling he has a heart and genuinely feels sorry for any let downs. I appreciated his honesty and hope that this matter will get resolved now in the proper fashion. It is not right to threaten them, I am wrong too, as I have lost my temper and threatened but it is not right. Best thing to do is speak to them on a level and try to come to some sort of arrangement. Best for both sides. Watch this space, will keep you updated.

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A BAD BAD SINGH
Derby, GB
Oct 25, 2012 8:52 am EDT
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Kandy77 - Dont get me wrong, I wouldnt harm any of the family members. But i am fed up with both brothers arrogence and iggnorence. Ive had very verbal arguments with them over the phone and and at their shop and it doesnt get anywhere! they only way to get to these people is through their family members. Me and my wife are hard working people and took us 3 years to save for our wedding and photos. Sorry but why should their wives live in a land of luxury and me and my wife stress every night? You will regret it if they liquidate their company and you wil never see anything of your special day!
Chaz187, thanks for the update but i have been there many times where they agree to something and start communicating for a short period, but i wish you the best and yes please keep us updated. Genuinely feels sorry? ask him next time what is he doing then in that big big fat house of his?

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RDChauhan
Bristol, GB
Oct 26, 2012 5:59 am EDT
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Hi
Chaz187 it seems anit has worked his magic on you also. I spent a good 30mins on the phone to him back in June. He promised he'd sort everything etc etc. it's ### frankly. He is not in charge of finances it's Snehal. Snehal has sent me threatening emails. Does anyone know where he lives? These two need to be sorted. I agree with Bad Singh however no harm should be brought to the families. These two brothers need a reality check. Ive contacted Keith vaz. Lets see what he can do.

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Mr Zi
Leicester, GB
Nov 11, 2012 12:05 pm EST

In Feb 2012 was approached by Lakhani group to provide a Choc fountain for one of there customers. I agreed a rate with Snehal and provided my company services. I was told that the payment could be collected from their office. Me thinking that they were a reputable and professional company said its ok.. BOY HOW WRONG I WAS!
It has now been 9 months and still chasing and chasing Snehal not answering calls or texts and as previous complaintee loads of ### stories. Spoke to his brother Anit and he said come and pick up payment. Everytime I've been to the office both brothers arent there and staff have been kept there to fob people off. If u are a wedding services provider I would not work with these cowboys and only if u get the money upfront. KEEP WELL AWAY!

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Flowers by Nisha
thurmaston, GB
Nov 29, 2012 10:47 am EST

I have worked with the Lakhani's arraging flowers for weddings, i was paid by cheque which bounced when I tried cash it, I have tried to contact them by telephone and in person but the Lakhani's are never there. How do I go about contacting Watchdog as it was a substantial amount of money? The Lakhani's should not be able to get away with this!

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hinduwedding
GB
Dec 20, 2012 5:16 pm EST

Hi all only last I went speak to Anit about my wedding next year, again like you all was promised the earth at a reasonable price and heaps of discount and freebies... I then spoke to other companies getting quotes who said stay away! and logging on to this site and seeing you're comments I can confirm I have made the right decision... gutted for you all...

The guys are definitely working, they are setting up in london and working on corp events. their email and telephone number I have listed below, I hope you get a response and you cash back and or photos dvds...
anit
[protected]
anit.lakhani@me.com

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hindubride
london, GB
Jan 06, 2013 10:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I also have been attempting to make contact with the Lakhani group since my wedding in June 2012 and I am not getting any response at all. This is so hurtful.

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Chaz187
Leicester, GB
Feb 08, 2013 11:04 am EST

Please contact Carole Johnson at Trading Standards (Carole Johnson

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bhav1306
Crawley, GB
Feb 10, 2013 10:46 am EST

Hi,

Looking on Companies Check website. They seem to be have been trading under Lakhani Events Ltd from previous Lakhani Brothers.

http://companycheck.co.uk/company/07853897#contact-details

Thanks,

Bhavesh

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bhav1306
Crawley, GB
Feb 11, 2013 9:18 am EST

Hi Guys,

The company is in liquidation. you have to contact http://www.cba-insolvency.co.uk/contact_us/ they are the liquidators. They have some videos and photos that Lakhani did for people. I managed to get my raw video back and uneditted photos. Better than nothing i guess.

Telephone of liquidators: [protected]
Ask for: Steven - handling the Lakhani Group

Thanks,

Bhavesh

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