Lakme India review: Rude behaviour of franchise owner

Insta sheen facial of lakme did not yield required result I have been customer in this salon for past 3 years. When I tried to discuss with owner about the lack of proper result in the facial then he passed comment that I can't measure output on your face.This is the comment that a franchisee owner passed on a lady customer. His pedicure station is frequented by male staff and despite repeated requests he has not put may curtains or stopped entry of male staff.The owner is so rude that we are unable to understand how a reputed brand like lakme has hired him and where an old customer should go for any solution regarding lack of performance in service