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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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M
8:09 am EDT

Letgo inaccurate negative review

Hi there,
I recently got an annoying negative review from a seller that is not reflect the truth. I bought a video game from "Mark Ocean" and even didn't asked for price negotiation. I paied exactly the asking price. He showed up 30 min late. At the end, he left a negative review. He says "Don't trust this guy, He scams people and pick on them, Report him at all costs." There are 14 positive reviews at my profile and this one is really unfair. My account name is "Maddie" and it is registered by "[protected]@gmail.com". I need this review to be removed.

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A
8:44 pm EDT

Letgo account

On my account has been put up for review over people harassing me and reporting my profile for morning something needs to be done about this matter I have messagess to get to and nothing is being done about it I'm frustrated like I was selling something and I cross posted which means it posted on other sites well I had just sold it when a guy message me and I was tryna take my post down well the guy got mad and him and his friends kept reporting my stuff for no reason I got messages I need to attend to I'm aggrevated something needs to be done

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E
2:31 pm EDT

Letgo scammers!!!

Please do something about all the scammers on your site! I've reported so many iPhone scammers using the app reporting system, but Letgo does nothing about it. No one sells a new iPhone XS MAX 256gb for $500 or $700. Letgo needs to protect the legitimate buyers and sellers on their site from these POS crooks! Just google home many people have been screwed out of the money and items ... sad!

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B
4:11 pm EDT

Letgo let go

Every time I touch a picture to get a better look at it to see exactly what it is it's sends that seller a message that I'm intrested and I am not intrested in everything I touch I'm just looking you need to change your the way you do things there and go back to the way it was so that I can search without you sending people messages that I'm intrested in something. If I'm intrested in something I will let them know

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B
8:41 pm EDT

Letgo letgo account

My letgo account under the email of [protected]@gmail.com got put under review last night. My friend signed out of my account and went to his and then immediately after I was put under review. This is super frustrating as I have a lot of messages to get too and even people who were set to buy something and I couldn't even send a message to them. Please help!

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J
1:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo browsing for sale

Too many times someone sends a pre written response because they're finger hit it by mistake. Should have to confirm before sending message. I've been on the sending and receiving side of this annoying issue. If I was the one who sent it by accident I then must explain to whoever's ad it was that I apologize for the wasting their time and false hope in a quick sale... What occurred and how that feels or fake apologies... ect... Or be rude and send no further message after... Leaving the seller( because I've experienced this personally...) Wondering... To say the least...

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C
5:01 pm EDT

Letgo app

In thee picture displays all other pictures have thee chat icon in the right hand corner, my pictures do not.I cannot respond to perspective buyers because every time I do it says mistake try again.Completely frustrated, Could have made a bundle!Please fix or tell me how😖😖😖.Ive tried for two days everything that was sent and on my own.Please call me if you can [protected].Or E-Mail me at [protected]@aol.com.Thank you.

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J
11:29 pm EDT

Letgo iphone 8

I met up with a guy at a public gas station just 20 mins ago. I was selling an iPhone 8 for $600. I met him, shook his hand, and proceeded to show him the phone and how it was in good condition. I saw money in his hand so, mistakenly, I assumed it was the $600. He takes the phone, hands me the money and books off. He gave me $27. I'm not even sure what I can do now. This app needs a verification for its users. I'm out $600 for a phone now

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J
6:22 pm EDT

Letgo n/a

Hi my name is joe hernandez an d I made a deal with some one named (only first name given) Nathalia who SOLD me an iPhone 8 Plus product red I paid shipping included after asking for iTunes cards worth 375$ then just completely ignores my phone calls text and then her account says **ACCOUNT PENDING MODERATION** AFTER I've bought the product please help me contact her through anything! Her phone number is [protected] and I need to get in contact with her as soon as possible through email gmail or anything! Please please please help me!

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C
11:52 am EDT

Letgo products

All the people on letgo posing as buyers are all scam artists. Not even a single one is true, how did you do that. It's the worst site ever you can think of. I only stumbled into it because OfferUp was having problems and this is what I get. Everyone contacting you wants to dupe you..really. Both male and female, unbelievable. I have closed the nonsense stupid account called letgo

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W
5:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo my motorhome

I paid Extra money to have my Rv featured as first on the page and it has been put halfway down the page. Why did I spend the money. You people claim if we spend $4.99 plus tax my item will be featured as the first on the page for 24 hours . I paid the money then found my ad down in the middle of the page with the word featured on the picture. I have been watching other posts stay at the top of the page for weeks I doubt that they are paying the premium fee. I would like an answer I feel I was ripped off. William Grupe.

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P
11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo jeep - grand cherokee 2007

This a a total scam that has been out there for a long time.
Same car and email contact and car is being sold simultaneously in several cities, all I did was a google search on the sellers email to discover this fraud.
The person wants eBay gift cards to pay, claims to being sold and protected through eBay.
[protected]@gmail.com
and the fake invoice is from email
eBay Motors®

SCAM
From: Claire Foster
Date: Thu, Sep 20, 2018 at 10:48 AM
Subject: Re: Jeep Grand Cheroke
To: Jessie Hopkins

Hi, as I've told you in my first e-mail, I'm in the army with my military medical team and right now I'm in a military base. We are training, getting ready for leaving the country. I'm only allowed to check my email several time a day. We have to stick to e-mail for now. Hope you can understand. Before leaving I had prearranged the deal with eBay services so my presence isn't necessary. The car is already at our Military Logistic Department from Fort Belvoir, U.S. Army base crated and ready to go. The delivery process will be managed by me. I think I can have it there at your home address within 2-3 working days. It will come with a clear title and reg. You will have 5 days to test and inspect the car prior to make any purchase. During that 5 days testing period I will not be getting any money. SO...ONLY AFTER you receive the car and agree to keep it, eBay will release the payment to me, in this way we are both protected and you can physically see the car before committing to buy and to eliminate any concerns..I need to know if you are interested so I can ask eBay to send you the details on this deal. If interested please include in your next email your contact info for eBay (full name, shipping address and phone number), so I can notify eBay that you are selected as my buyer and they will contact you to explain the entire procedure.

Thank you. '

FRom FAKE EBAY INVOICE

From: eBay Motors®
Date: Thu, Sep 20, 2018 at 2:49 PM
Subject: Invoice - #[protected] [ 2007 Jeep Grand Cherokee Laredo ]
To: jessielhopkins

eBay
Case ID #[protected]

Dear Jessie Leigh Hopkins,

You are receiving this email because the seller ( Claire Foster ) has registered you as a buyer for the vehicle 2007 Jeep Grand Cherokee Laredo.
You can find the invoice and the additional instructions for payment attached to this email. (See attachment)

Please follow the attachment to download your Invoice or click for see your Invoice.

NOTE: If you are unable to view it on your mobile phone please install any PDF reader. It's free.
The attachment is a PDF file which is not compatible with all phones/tablets models. We strongly recommend you to open it from your computer.
Thank you for using our services!

Sincerely,
eBay Purchase Protection Financial Department

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J
10:11 pm EDT

Letgo seller

I messaged The seller, Julio Ramirez, about an iphone8 plus and shortly after he messaged me back and so I chatted a few days trying to figure out if it was really a scam or if it was legit but he had a website and everything you could go to. So eventually said you just had to pay shipping so I sent it to the address he provided but he ended up never completing his part of the exchange.

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S
1:07 pm EDT

Letgo unethical behavior

I purchased Falcon tickets from Daniell Heald for $200. The next day I realized that she still had the tickets posted for sale. I asked a friend who also has letgo to text and ask if these tickets were still available, Danielle Heald responded Yes and tried to sell her the EXACT same tickets she sold me the day before. I then immediatly contacted her. She then took the post down, said the tickets were sold, blocked me, and sent me to voicemail when I tried contacting her.
I contacted ticketmaster and The NFL tickets, awnd was told that the tickets would have to been sold through a ticketmaster account and they werent. And when the NFL agent looked up the seats she sold me it was someone elses account.

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Update by Sosobad
Sep 21, 2018 1:14 pm EDT

Realized later that she had two post with the same product. Dont know why that wasnt FLAGGED

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W
8:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo seller purposely sold me the wrong vacuum cleaner

9/20/18 Client ID is Hey B. Seller sells me the wrong vacuum cleaner. Did not notice until i got home as the model in the post and the model he sold me are similar. Contacted him to meet again to get correct vacuum and he immediately blocks me. Call his phone number to resolve the issue stating i just want what was listed. He never responds. Left a message stating i was going to report him and warn other buyers of him. Instead of making it right, he threatens me with court action

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T
7:27 pm EDT

Letgo car scam

Requested more information on a jeep that a "Emily Porter " was selling and said her husband passed away and wanted the car gone. As a guy who lost him mom understood . So she sent me an email sending her the money through ebay and responded back normal and seemed legit. But as the arrival date came no keep no response or anything . So there went 2000k down drain for my girlfriend that I saved up for .

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G
2:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo 2003 and 2001 toyota tacoma

About a month ago i reported not to you guys.this is a see story they are selling toyota tacoma cheap.Same story but different names.They say that their son died of a bike accident a couple of months ago, and they just want to sell it because it brings back bad memories.They send you to eBay motors to broker the deal.They want eBay cards n send the code number back to them.The will deliver the truck.Her name for the red 01 tacoma is Ellen Shawnard, n her email is [protected]@gmail.com. I am from Levittown Pa.The last scam was from Jessica Sullivan same story from Texas, the toyota truck was from Florida n the man with an indian accent was from eBay motors from San Diego.When i emailed back Jessica Sullivan i asked her to send me a copy of the owners card n title of truck.Never heard from her again! This other truck on your site is a 03 Black toyota tacoma. Her email is [protected]@gmail.com even tho it said anne87mtgmail.(}m

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P
11:10 am EDT

Letgo letgo

Its not letgo's fault that many of there are so many stupid people using there website and app. However it is letgo's fault for having a terrible app. You can't remove any notifications, I have all push notifications disabled and i still get around 15 notifications each day. Second, that stupid arrow thing placed in front of every listing that automatically sends the seller 2 messages, simply by accidentally tapsimplys just plain stupid. If an pal has to accommodate lazy people so much they can just tap something to let someone know they are interested, the person who is lazy has problems, and I shouldn't be getting 20 messages from people every week who accidentally tapped that arrow simply because Letgo wants to cater to lazy people.

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C
11:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Letgo fraud

On Sept 8th, 2018 Christopher K. sold me a 2015 (55 inche) smart TV and sound bar for $340 in cash. His real name is Alex not Chris. His phone number is [protected].

The fraud issue; according to the stamp on the back of this TV it's only 46 inches and was manufactures in 2010. It is not a true 55' inches, not really a smart TV, and is not a 2015 TV. I just want to return the TV and receive my cash back.

Christopher or Alex's phone number is [protected] & home address is 19525 SW Kruger Rd. Sherwood, OR 97140

Can you help me?

Thanks,
Charlie Phillips
[protected]@catapultrecruiting.com
[protected]

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Jaelyn Barnhart
US
Sep 18, 2018 3:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sold this guy named Robert if thats his real name i sold him a 400 dollar watch i did everything i was suppose to do and i sent it to him we did the money through paypal and for some reason it wont come through and he has my watch but i have no money and i looked at our letgo conversation and this popped up what am i suppose to do

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D
8:57 pm EDT

Letgo selling a bed

After posting a post to sell a bed, I got a very quick response. The person stated they wanted to purchase the bed and would even send additional money if I would hold it for them. They said they would overnight the check and I would receive it the next day. Once I cashed it, I was to keep my portion and use the rest for the "movers". I was asking $250 for the bed. The check was for $1800.00. I researched scams on let go, and found numerous stories just like mine. I now notified the buyer that I would not be cashing the check; rather I would be turning it over to the Postmaster General because sending fraudulent checks through the USPS was a federal offense and I would not be a part of it.

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
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  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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Letgo is ranked 138 among 1606 companies in the Online Shopping category

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