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4.3 19 Reviews 1143 Complaints
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Letgo Complaints 1143

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R
9:17 pm EST

Letgo jeep wrangler unlimited posted by olene in kansas city, ys

I have been receiving messages stating that I posted a jeep for sell. The sellers name is olene. I am also receiving requests for info about this jeep. I have posted nothing for sale. My email is leonaoverby @gmail.com
Please remove my email and anything else this person may have posted with it from your site.
I feel this is a scam or that this person may be selling a stolen jeep and do not want my name attached to it.

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T
5:34 pm EST
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Letgo online selling

I've been selling and buying at let go for a couple of months never now and never had any issues with the site but today my account has been flagged and blocked I liked to know why as I have not done anything wrong, or maybe it was by error I've sent an email but have not gotten an answer, come on Letgo I need to get backin I was flagged and blocked by error

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W
2:51 pm EST

Letgo flagged wrong person

I've been trying to get on my account for two day just finding out that my account has possibly been flagged mistaking me for another account.I have done nothing wrong and abide by the rules of the site, please take the flag off my account.I use this account daily.I don't know what I would do without it.I have concern on when I will be able to have access again so please once again take the flag off my account

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Michelina&&Romero
US
Jul 08, 2018 8:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I posted a listing for babysitting and because LET TO marked it wrong as women they flagged me for something that happened on there end I also use my account everyday so please take the flag off I would hate to leave a bad review

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S
7:20 pm EST
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Letgo posted ad on march 4, 2017

Advertised scooter for sale i bought was stolen 11bello 150cc flyscooter need provided to me from letgo a faxed copy of that specific ad my husband is in jail with a felony charge we bought it saturday march 4, 2017 please contact me at [protected] asap i need that to prove he didn't steal it hes charged with grand theft auto please someone contact me as soon as possible

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A
10:33 pm EST

Letgo 2 vehicles

I had inquired on 2 vehicles on this site. Me and both buyers contacted by email. They made up a fake ebay motors insurance website and i got scammed for $5, 000! This is complete BS! I have reported one vehicle because when i emailed them back about them scamming me and didn't get a respond. I have called ebay to notify them and Letgo doesnt have a customer service number to cantact so im doing it on here. Clearly you have no control over your site and there are 3 other vehicles i have seen on your site with the same info! I need my money back! That is a lot to just get scammed over! Also when i calles ebay they have had several callers that have bought vehicles on your cite and also got scammed! This needs to be fixed!

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Elektra Marie
Elektra Marie
US
Mar 08, 2017 9:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Its quite possible you could file a lawsuit with small claims court. You could sue the seller and you could sue Letgo cause their allowing these posts to stay on the app. And I agree they should have a 1-800 for people to contact in case things like this happen. Especially since so many were victims of these scams. Your best option: Contact an attorney and contact small claims you have a strong case. But definitely contact an attorney they can tell you what you can legally do!

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G
5:53 am EST

Letgo motors

Multiple bogus adds all saying the same thing in the email...they are on a army base and moving so letting the car go at rediculous price ...contacted four different trucks and cars and was told the same story by each one..bogus listings.dated3/5/17..so really you need to look into it ...I wrote the people back calling their ###...and never heard back from them...I won't use your site again.

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R
3:54 am EST

Letgo fake tree

Text Tricia about coming to see a tree . It takes 15 minutes to get there. I got there texted her 2 times I was outside. 10 minutes later she text me and said she was sorry she didn't get my text she would take 20 dollar's off . Because I didn't get out and knock at her door she gave a review I didnt get out and knock at the door and I waisted her time then blocked me so I can't review her . Im In all the buying sites and I have never knocked at anyones door . I dont no this person. How do I contact Letgo to take that review off thats crazy.

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Update by Ruby Finney
Mar 05, 2017 3:57 am EST

I need Letgo.com to take the false review down and let me review her .

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K
2:05 am EST
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Letgo 50 inch tv

The guy name is K Willis, he was offering a TV to sale for $150 for a 50 inch Samsung Smart TV. I reached out to him believing that it was legit. His name is Kyree Williams, supposedly he stays in New Baltimore MI. I said I would pick it up; he insisted on UPS. I'm like alright cool so I sent the money via PayPal...next day rolls around I started reading reviews saying he's a scammer and what not so I got suspicious and asked for my money back. He replied I did the shipping but never gave me the tracking information. I tried calling PayPal multiple times couldn't get nowhere now I called my bank which is Chase to help resolve the issue. The guy now has $300 of my money and he then blocked me. This is my first time using this app, I've seen the commercials never knew that you would allow scammers on here.

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T
10:37 pm EST

Letgo guy didn't show up and blocked me

This guy and i had set up a place and time for him to buy some games from me. I gave him a 5 star rating the night we set up a time. In the morning he didnt show up and when i messages him later that day, he blocked me. So now i cant give him a 1 star review. I have reported him but it hasnt done anything. I have attached pictures of the conversation.

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S
2:54 pm EST

Letgo fraud using my email address

I never signed up for this app. I'm getting email notifications for selling fake cars. How can you sign up with othe ppls email? And how do I delete the account a fraud made under my email address ? This is ridiculous. Come on. I'm going to get even more garbage to sort through.

https://us.letgo.com/en/i/2005-white-honda-cr-v-se_8104cbe7-9646-4dc0-a785-2d474dbb7fb2

https://us.letgo.com/en/i/2005-white-honda-cr-v-se_8104cbe7-9646-4dc0-a785-2d474dbb7fb2

This is a fraudulent add using my email.
My name is not Lisa and I'm
Not from ak.

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S
9:05 am EST

Letgo I'm not sure

This lady gave me a 1 star rating and I didn't do anything, I never set up a meet I just inquired probably about something she was selling .so how do I fix that because I have stuff for sale and I'm very upset that she wrote no call no show after I inquired about something she is selling which I have no idea what she's talking about .so how do I get this resolved so I don't have a rating of 1 star because I didn't buy her stuff, wow that's crap

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L
7:53 am EST

Letgo constant pop up online every 10 seconds

Constant pop up stating 'allow notifications and get important updates from letgo.' there isnt anything to make it stop except to hit the escape key. I hit the escape 'x' and 10 seconds later, there it is again. There are no instructions that tell you how to make it stop. I dont need to be reminded of something that I cant do anything about? Please advise?

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J
12:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Letgo didn't receive vehicle

I woman supposedly named Brenda Smith was selling a 2009 Chevy traverse on let go app. I contacted her thru the email I was given and asked was the car still available. She told me it was told me about it and sent me pictures. Say she was in the military about to deploy and didn't want the car to sit in storage. I had 3 days worth of emails back and forth about the car. She sent me an email that was an invoice of the selling . On there it said she had a sales agent that would be handling the process. His name was Eric Rios. I purchased this vehicle but never received the car. They took 3, 200 from me. They have taken the car down off the website. They included a buyer protection plan and everything. All was false. Can't any response back at all.

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R
12:02 pm EST
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Letgo iphone 7 plus

Hi I met up this older lady I need her name email address because I purchased a iPhone 7 Plus from her for $600 I told her that I have a T-Mobile phone and she told me that the phone but she had was for sprint I asked her was it unlocked and she never answered my question come to find out she just purchased this phone last month and is still activated under her contract so the phone is locked and I cannot get the phone activated under my T-Mobile account until she pays the bill for the phone I want to file a police report and sue her in small claims court

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K
11:08 am EST

Letgo conceal holster

I was supposed to meet Lee Hinson to buy a holster he was selling on Letgo. Our meeting time was 3/2/2017 at 9:30. I messaged him around 9:18 to let him know I was on the way, he read the message but never responded, nor did he show up. This was a waste of time and gas for me, I traveled from at least 25 miles away. Letgo needs to look into this and ban him from selling on Letgo for a while.

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M
3:01 pm EST

Letgo apple watch

Was in contact with user Daniel Dawson. He made an offer on my Apple Watch and we met soon after. He checked out the item and stated he wanted to follow through with the offer. We exchanged and right after I looked at the money I realized it was fake and he ran off. It wasn't even counterfeit money. His profile is still active he just obviously will not respond to me.

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A
2:09 pm EST

Letgo buying a car

I was supposed to be buying a car from someone on your app and she told me to send her my name and address and why name I wanted on the tittle and that she was in the army and we would have to go through ebay protection for me to receive the car and for her to receive the money every thing seemed legit but found out the ebay email was fake and I was told to put $500 on two separate walmart gift cards and I did and sent it to the ebay email and when I called the walmart card today all my money was gone someone is still on your app having these really nice card saying it's only $2000 or $1000 cash and they will always have their email on there and have some excuse why you have to contact through email and they just keep doing it they will say contact me though email

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B
11:50 pm EST
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Letgo 2007 gmc sierra

I saw a 2007 GMC Sierra on y'all site that I was interested in. I contacted the email address that was on the page [protected]@gmail.com. The lady that was seeking the vehicle said she only wanted$1500.00 for it because she was in the army and was getting shipped over seas. She wanted to go through eBay motors and a guy from eBay motors contacted me via email. He told me I had to go to a Bitcoin machine to pay the $1500.00 before they start the process. Then when I did he told me I had to go back and pay $1000.00 more for the shipping and insurance. I went and paid that. Well I called him back and the phone disconnected. I tried calling back but I can't get through to speak to him again. How do I go about getting my money back. I'm a mother of 4 and I don't have money to be giving away for free. I trusted your site because I heard good things about your site. Please help me. The guy from eBay's number is [protected]

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6:43 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Letgo laptop

Was sold a laptop and it didn't work. The man said he would meet me to get all his information off. After waiting an hour, he never showed up. Said he was stuck in traffic which I knew wasn't true. I told him I would report him to letgo. Then he said he would meet the next day and erase everything. Needless to say, I waited another hour and he was a no show again. So I lost my 70.00 and been made a fool of. His number is [protected]. Can someone help with this?

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C
4:56 pm EST

Letgo rosa casey

I contacted Mrs. Casey in order to purchase an suv that she had for sale on your site. She sent me information on how she would like payment and directions on how the transaction would work. She said that she was working with the ebay vehicle protection program. That we needed to send the money via money gram to the ebay attorney. The attorney would hold the money until we received the suv and if we decided to keep it then the money would be released to her. We sent the money on Saturday and were told that in no longer than 24 hrs. That shipping would begin. We have not heard from ebay or her since we sent the money. We have called ebay and they said they do not work with monogram. So we no longer have our money and no suv.

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About Letgo

Screenshot Letgo
Letgo is a popular online marketplace that allows users to buy and sell a wide range of items, including electronics, clothing, furniture, and more. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy to browse and search for items.

One of the key features of letgo is its focus on local buying and selling. Users can search for items in their local area, and can also filter results by distance, price, and other criteria. This makes it easy to find items that are located nearby, which can be especially convenient for larger items like furniture or appliances.

Another advantage of letgo is its large and active user base. With millions of users across the United States and around the world, there is always a wide variety of items available for sale on the platform. This means that buyers can find great deals on everything from vintage clothing to high-end electronics, while sellers can reach a large and engaged audience.

In addition to its user-friendly interface and large user base, letgo also offers a number of other features that make it a popular choice for buying and selling online. These include the ability to create detailed listings with photos and descriptions, the option to communicate with buyers and sellers directly through the platform, and the ability to rate and review other users.

Overall, letgo is a powerful and versatile online marketplace that offers a wide range of benefits for both buyers and sellers. Whether you're looking to sell some old items around your house or find great deals on new purchases, letgo is a great place to start.
How to file a complaint about Letgo?

Here is a guide on how to file a complaint against Letgo on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don’t have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Letgo in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Letgo, including key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any additional supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide is structured to help you effectively file a complaint against Letgo on ComplaintsBoard.com.

Overview of Letgo complaint handling

Letgo reviews first appeared on Complaints Board on Aug 3, 2016. The latest review Tech support & Reviews are a joke! was posted on Mar 24, 2024. The latest complaint olympic style incline weight bench w/ 400-500 lb was resolved on Jan 20, 2018. Letgo has an average consumer rating of 1 stars from 6140 reviews. Letgo has resolved 4 complaints.
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  1. Letgo Contacts

  2. Letgo phone numbers
    +1 (347) 433-8912
    +1 (347) 433-8912
    Click up if you have successfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have successfully reached Letgo by calling +1 (347) 433-8912 phone number Click down if you have unsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number 0 0 users reported that they have UNsuccessfully reached Letgo by calling +1 (347) 433-8912 phone number
  3. Letgo emails
  4. Letgo address
    175 Varick Street, New York, New York, 10014, United States
  5. Letgo social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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Letgo is ranked 138 among 1606 companies in the Online Shopping category

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