Menu
For Business Write a review File a complaint
CB Loans LibertyClubRefund.com Withdraw from my account I did not approve
LibertyClubRefund.com

LibertyClubRefund.com review: Withdraw from my account I did not approve 109

D
Author of the review
10:15 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

on 1/20/10 $29.91 was withdrawn from my checking account . I was told My Your customer service with the cancel #4691001 it would be put back in my account asp . I am overdrawn and my bank and my self is very upset . I am overdrawn at my bank . Please respond to me . Your co. used this check number #013180 .. I must be stupid to trust people like you . I want this money put back in my account NOW. Diane Wendricks

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

109 comments
Add a comment
G
G
geofftad
Los Angeles, US
Jan 28, 2010 8:20 am EST

same thing happened to me. overseas operator @ [protected] said charge is automatic when u apply for
payday loan even if u don't accept offer. i am 100% sure i did not sign up to this .com & there was no disclamer.
this cannot be legal & is out & out fraud.
how do we get our refund & stop them.

M
M
mary ann duritsky
Uniontown, US
Feb 05, 2010 11:40 am EST

i maryann duritsky spoke with a lady from your office she cancelled my memership the number is 4509033 she told me they would refund my money back into my account within 72 hours they took 29.91 out of my account 3 times for a total of 89.73 thany you mrs duritsky my bank is aware of these trans acctions

C
C
Charles Crimm
Florissant, US
Feb 05, 2010 8:31 pm EST

I too like everyone did not authorize this withdrawal from my account an immediately called my bank because this had to be a scam because I do not write many checks anymore. When I CALLED their #[protected] a woman by the name of Lisa, (that I could hardly understand )with an employee #0860 said they were located in Scottsdale, AZ and I would get my money back within 72 hours and I should go to this web site to get my refund with a #. There are soooooo many DISHONEST AND LOWDOWN PEOPLE taking advantage of honest hard- working people. I just want to remind you that "YOU REAP WHAT YOU SOW!" AND SOMETIMES WORSE! This is a dangerous thing to play with my Heavenly Fathers Children. Guess what I or the other people you have cheated will never have to do anything to you personally even if we never know you, because, He also said Vengeance was His, and that He would repay evil for evil. So that alone should frighten you and make you repay everyone that you have cheated, but if it does not just wait, your turn is coming and sooner then you think. C.G.

J
J
Jenny Jones
Lexington, US
Feb 09, 2010 1:36 pm EST

The same thing happen to me 29.90 was took out of my account and had my account overdrawn. So my bank closed my account. I'm still wanting on my refund, which they said was going to be deposit back within 72 hours. VJ

M
M
mary h starke
US
Feb 12, 2010 8:26 am EST

I just want my money put back into my checking acc.

A
A
ana summar
Boise, US
Feb 19, 2010 1:50 pm EST

I did not authorized u to take 29.91 out of my account I ant a refund of my money. this is a scam and will report u to the authoriities. if I dont receive my money back. U made me go overdrawn with my back its ur fault. so I want my refund back in the mail as soon as possible. and my name is ana summar and my address is 6831 maxwell lane boise I daho 83704. I want my money back no later then 2 days

A
A
ana summar
Boise, US
Feb 19, 2010 1:54 pm EST

I want my money refunded by mail. I did not authorized u to take money out of my account and u made me get overdran. please send my money by mail. I cancelled this so called membership that I dont recall doing. If I dont get my refund back I will report u to the better buisnes bureau. so I want my refund in the next 48 hours. send it to ana summar 6831 maxwell lane as oon as possible its boise Idaho 83704

N
N
Nina Pupo
Exeter, US
Feb 23, 2010 12:50 pm EST

This is February 23, 2010. I checked my bank account online this morning and found a charge of $29.91 on my account with the description CHECK. I called the bank and they gave me a number to call [protected] and the name Web Discount Club. I am upset because I don't join any discount club because they are a waste of money to me. So I called the number and found out that the name of such club is Liberty Discount. I never authorized Liberty Discount to withdraw any amount of money from my account. I asked them to cancel the account they had open with my name and never again charge my account. I had to ask for a cancellation number and it was given to me with some reluctance. They referred me to a refund website, but this complaint website is what came up. I will try again to see if I can finally access the refund website if it really exists. This is for the record. BEWARE.

R
R
Reporting to police
Exeter, US
Feb 24, 2010 10:25 am EST

Tried to access the website I was given to request a refund, and this website is all I get. This tells me there is no such refund website which means I will not be able to recover my money. I am going to file a report with the Police Department of my city and also with the Better Business Bureau. This scammers have to be stopped.

P
P
peter arcaro
Greenwood Lake, US
Mar 02, 2010 9:34 am EST

i think is pretty bad when a company has a web site just for refunds you must do really bad business

P
P
peter arcaro
Greenwood Lake, US
Mar 02, 2010 9:35 am EST

I think it is pretty bad when a compnay has a web site for refunds you must do very bad business

B
B
brannigan
Goldsboro, US
Mar 16, 2010 12:56 pm EDT

Use the Internet Explorer Broswer Only. I f you use anyother you will wind up here.
Again, use the internet Explorer Browser and go to http://www.libertyclubrefund.com/
tosubmit your info for a refund.

G
G
Gloria Simms
Washington, DC, US
Mar 23, 2010 8:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am very upset about the $34.00 that was taken from my checking account. I just went out on-line to inquire about a paydayloan. I did not give no one authorization to withdraw any monies from my account. My bank is aware of them and will start to investigate this company. I also plan to report them to the Better Business Bureau. My money is suppose to be refund ed within 72 hours. If not, my plans are to get a lawyer to take this thing further. This is a scam.

Gloria Simms of Washington, DC

F
F
freddie lee martin sr.
bakersfield, US
Mar 23, 2010 11:46 pm EDT

i am very upset about my $34.00 that was taken from my checking account. i just went out on-line to inquire about a paydayloan. i did not give no one authorization to withdraw any monies from my account. my bank is aware of them and will start to investigate this company, i also plan to report them to the better business bureau. my money is suppose to be refund ed within 72 hours, if not, my plans are to get a lawyer to take this thing further. this is a scam.

F
F
freddie lee martin sr.
bakersfield, US
Mar 23, 2010 11:56 pm EDT

all i want is my $34.00 back in my checking account. why do i have to waite 72 hour's for my money to be put back in my account? it did not take you 72 hour's to take my money. my ref. number # 8145362

View 0 more photos
M
M
mary landingham
kosciusko, US
Mar 23, 2010 11:59 pm EDT

i did not give them permission to draw any fund from my checking account. i would like my money to be put back where they drafted it from

A
A
angela k carter
lower salem, US
Mar 24, 2010 11:11 am EDT

On March 19 $34.19 was took out of my account with cancel number is 4834579 i did not ask to take out my account is overdrawn and i cant
pay my bills i am very upset and cannot beleive this is happening.if i dont have my money back in my account i will get a lawyer this is wrong
and a scam.

P
P
PATTYL604
US
Mar 25, 2010 9:02 am EDT

Please wait for a site operator to respond.
You are now chatting with 'Support'
Support: Hello, how may I help you today?
pattyl604@hotmail.com: YOU HAVE TAKEN MONEY OUT OF MY BANK ACCOUNT AND THIS IS AGAINST THE LAW I WANT THIS BACK CANCELLATION NUMBER IS 4842156. I WANT THIS PUT BACK IN NOW.
Support: for how much is the charge?
pattyl604@hotmail.com: I HAVE 3.81 LEEFT TO LIVE ON BECAUSE OD THIS TILL I GET PAID, I SHOULD CONTACT LAW ENFORCEMENT
pattyl604@hotmail.com: 34.09
pattyl604@hotmail.com: 34.19
pattyl604@hotmail.com: PUT THIS BACK NOW
pattyl604@hotmail.com: THIS IS AGAINST THE LAW
pattyl604@hotmail.com: WHAT ARE YOU DOING I WANT THIS PUT BACK NOW
Support: Let me transfer you to the right department, ,
Please wait while I transfer the chat to 'Adam'.
You are now chatting with 'Adam'
Please wait while I transfer the chat to 'AJ'.
You are now chatting with 'AJ'
Please wait while I transfer the chat to 'ChatSupport1002'.
You are now chatting with 'ChatSupport1002'
pattyl604@hotmail.com: O AM CONTACTING THE FBI ON THIS THIS IS AGAINST THE LAW I AM GOING TO COPY THIS AND SEND TO FBI AND BBB
pattyl604@hotmail.com: I WANT THE MONEY BACK NOW
ChatSupport1002: May I have your first and last name please?
pattyl604@hotmail.com: PATTY BOYD
ChatSupport1002: Could you please verify the last four digits of your social number?
pattyl604@hotmail.com: 6963
ChatSupport1002: how much had been charged on your account ma'am?
pattyl604@hotmail.com: I HAVE NO MONEY TO GET TO WORK OR EAT LUNCH, HOW CAN YOU DO THIS. I HAVE 3.81 IN MY BANK NOW
pattyl604@hotmail.com: 34.19
pattyl604@hotmail.com: PUT THIS BACK NOW
ChatSupport1002: hold on pls!
ChatSupport1002: your refund demand was approved today, 34.19 will be credited back on your account 7-10business days.
pattyl604@hotmail.com: HOW LONG IS THIS GOING TO TAKE? I HAVE TO GO TO WORK AND I HAVE TO FIND SOMEONE TO BORROW MONEY FROM TO GET THERE THANKS TO THIS ILLIGAL TRANSACTION YOU HAVE DONE.
pattyl604@hotmail.com: I AM GOING TO COPY THIS AND SEND THIS TO THE FBI AND BBB. YOU CAN NOT DO THIS TO PEOPLE. I WANT IT BACK WITHIN 72 HOURS AND NO MORE.
ChatSupport1002: okay
pattyl604@hotmail.com: EVERYWORD IS GOING TO FBI AND BBB. WILL THE MONEY BE THERE IN 72 HOURS AS I HAD BEEN TOLD BY THE LAST PERSON I CHATTED WITH
pattyl604@hotmail.com: THE GIRL AT NUMBER827-369-8524 SAID IT WOULD BE 72 HOURS. IT HAD BETTER BE THERE
ChatSupport1002: nope,
ChatSupport1002: 72hrs is for refund status only
ChatSupport1002: but the refund process will take 7-10business days.
pattyl604@hotmail.com: http://www.libertyclubrefund.com/ THIS IS THE WEB SITE THAT I HAD TO GO TO. I WILL DO EVERYTHING I CAN TO GET YOU CLOSED DOWN. THIS IS AGAINST THE LAW

M
M
melissa dunn
leadwood, US
Mar 31, 2010 4:11 pm EDT

39.14 was taken out of my account and it made me overdraw i want the money put back in my account. the reference number is 8126490 .

M
M
melissa dunn
leadwood, US
Mar 31, 2010 4:14 pm EDT

In March 39.14 was taken out of my account and it made me over draw i want the money put back in my account. The reference number is 8126490.

E
E
Edward etchum
Addis, US
Apr 01, 2010 4:14 pm EDT

In March 39.19 was taken out of my account and Iwant the money put back in my account Ref#485249 canceled 4/1/210

G
G
Gerald Ryan Jr
US
Apr 03, 2010 8:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

After veiwing my bank account on line I found a withdrawal of $34.19. After calling [protected] I found that Liberty Discount Had taken the funds. The person that I spoke with was very short and rude and offered to cancel the account with them that I didn't authorize in the first place. I want the money deposited back in my bank account...NOW. tHE CANCEL # is 4868708

U
U
Unhappy Custometr
Cleveland, US
Apr 08, 2010 11:59 am EDT

I want my $34.19 added back into my checking account. Never gave authorization for it to be taken in the firsyt place. Can't believe that I have to wait 72 hours to get what belongs to me and it didn't take 72 hours for your company to take my money. My reference number is 4880814.

K
K
Kenneth Shockley
Spokane, US
Apr 11, 2010 5:30 pm EDT

my name is Ken Shockley, i live in Spokane Wa. disabled living on SSD. on 3/23/10 you took $34.19 out of my checking account with out my permission, becuse of thise i have been charged a $34.00 overdraft fee, it is called a return item fee, anyway this has cost me a total of $64.19 and i want it back, it is stealling plain and simple, theft. what gives you people the right to go into someones bank account and steal from them. Who do you think you are. thise has cost me not only money, but hours of my time, and befor i was injured i was paid $14.. hour aqre you going to reimburce me that.i want you to make me a check for the money i am out and send it to me in the mail, your not getting my NEW account #. my address is 5314 w. sunset blv. #14 spokane wa. 99224 their must be a law against what you are doing to people and if i dont get reimburst i WILL contact the athorities

K
K
Kenneth Shockley
Spokane, US
Apr 11, 2010 5:57 pm EDT

this is Ken Shockley again my wife just called the [protected] # and was given a recording apperently now it says they are not in today, weird i just talked to someone 15 min. ago anyway the cancelation # i was given is #4596759 i want my money sent to me, if all i get is the $34.19 so be it i guess the $34.00 ill chalk up to stupidity. never again will i trust someone. I dont understand how a persons bank info. can be sold to a on line outfit without their permission, and you people should be asshamed for what you are doing, I AM NOT GOING TO LET THIS GO, I AM GOING TO GET MY MONEY BACK, i hate a theif, and so dose GOD, and he is the one your going to anwser to

J
J
JAMES CURRIER
Norwich, US
Apr 14, 2010 10:18 am EDT

IN APRIL LIBERTY CLUB TAKEN OUT OF MY ACCOUNT AND IT WAS OVERDRAWN, I WANT THE MONEY BANK IN MY ACCOUNT. THE REFERENCE NUMBER IS 4880763.

G
G
Gloria wade
Milan, US
Apr 15, 2010 1:17 pm EDT

April 14, 2010 34.19 was taken from bank account also and I don't want discount grocery coupons.So would you please give me a refund on the money that was withdawn from my bank account also the reference number is4911828. I will appreciate a refund .T hank you and have a bless day

L
L
lottiebolt2000
Topeka, US
Apr 19, 2010 2:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

the took 34.19 from my account also and says it called insuff fund which is bull ### some one need to stop this company

S
S
shequelaw
Johnson City, US
Apr 30, 2010 12:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was done the same way trying to get a pay day loan...and i was charged 34.00 dollars and i want my number back ...and i have canceled my what ever this is ...saving clubs. So can I get my money back

N
N
Nadia Santana
Taunton, US
May 07, 2010 7:37 am EDT

The same thing happend to me.. I tried to applie for a payday loan i did not say they could go into my account a take money out... So i started spending money that i thought was there when it wasn't becaues they went into myaccount... So the bank charged me 35 dollars for each transaction and 5 dollars a day for my account staying negitive.. I want my money back and i think that this company should pay all the over draft fees that they caued people when they took money out with out their permission.. Now my accoynt is -235 and it's all becaues of this.. GIVE ME MY MONEY BACK NOW!

L
L
Leon Klama
US
May 10, 2010 12:11 pm EDT

On May 7, Liberty Discount Club took 34.19 from my account without my permission,
i want the funds returned to my account i haave cancelled this so called account with them and they gave me a number for return of my money 5015830. I want this money
returned to my account. I have filed a complaint with the federal trade comission and the state attorney generals office on this matter. Leon Klama

L
L
larhonda trimble
fort wayne, US
May 10, 2010 6:30 pm EDT

larhonda trimble i want my 34.00 back asap confirmation# 4958486

L
L
larhonda trimble
fort wayne, US
May 10, 2010 6:32 pm EDT

i need my money back in my account

M
M
Ms Janet Anderson
Indianapolis, US
May 12, 2010 3:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

May 11, 2010 $34.19 was taken out of my account..didnot agree to this .The reference number is 5031815. The system they have in place to try and get your refund DOES NOT work.

J
J
jonathan hull
Bloomington, US
May 22, 2010 12:15 pm EDT

On may 17th, 2010-$34.19 was taken out of my checking acct. I did not authorize a damn thing nor have I ever purchased anything on-line ever! I'm on Social Security Disability. This amount is a substancial amount to my monthly budget. Shame on you! How can a check be authorized with no signature? If Liberty disc. club needs my $ then let them have it. I will go without this month, but my faith in the Lord to always provide for me makes it alot easier. Forgive? Now? Damn! I, m sure I will soon, it would be a loit sooner though if I got my $ back. My ref# is5051260...

K
K
Kirkman 52
US
May 26, 2010 8:23 am EDT

The same thing has happened to me. I had money withdrawn from my account by this company. I got in touch with Libertyclub and I was given a number (5051099)to request my money back. I was told by the operator that the money will be in my account in 72 hour, that was six day ago and I still haven't received my money back. My account was overdrawn because of this tranaction and I had to pay my bank 34.00 overdraft fee and 34.00 return check fee, I am out 74.00 plus the money that was withdrawn from my account. Help!

S
S
senethia
Birmingham, US
May 26, 2010 1:55 pm EDT

ON APRIL 09 2010 u took 34.19 out of my account will out my approve please refund my money back into the account it made me over draw the check number was 10017. put back in my account the reference is 903932

J
J
Jamesanthony Anderson
Dallas, US
May 27, 2010 10:16 am EDT

A posting toward a subscription to your company and payment to your company happenend, the transaction is not required and or not desired, termination of the subscription has accurred to avoid any future charge of thousand's of dollar's and or ten's of thousand's of dollar's in court cost I want a refund for the thirty four nineteen placed like the cancelization of any further subscription charges...www.jamesanthony_anderson@ymail.com

I do apologize if I subscibed accidently though honestly it must have been a slip if not a computer shortcircut of the neutron/core during that period. account(supposed) [protected]

sequence# [protected] serial 8451177 capture source [protected]

J
J
jessica fayall
US
May 27, 2010 6:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i am so upset, when applying for a loan 34.14 was taken out of my account when i never gave authorization for this company to do so, matter fact i ended up not even getting the pay day loan. This company really gets over on you because they NEVER even call to confirm that u even authorize the transaction. They SHOULD diffenatley be reported for this scam!

D
D
Deshone Wright
US
Jun 01, 2010 12:31 pm EDT

i want my money back Today A.S.P. DeshoneWright #5066330#

More LibertyClubRefund.com reviews & complaints

LibertyClubRefund.com - did not order request refund back to account 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.