The heater scorched the outlet as you can see in the photo I attached and the cord near the prongs seems to be melting (see photo). Very scary scenario. I am glad I caught this in time or it could have caused a fire and loss of property and even worse, the loss of lives.
I've tried to contact the company with the information given on the back of the unit but the email address was not correct nor is the web address and the message at the phone number said "We're sorry they are not accepting phone calls at this number." Copy of returned email is below my name and address.
I would like a full refund and payment to repair my outlet.
Margaret Shafer
1532 Spruce St.
Easton, PA
[protected]@aol.com
MAILER-DAEMON (MAILER-DAEMON@yahoo.com)
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Date: Fri, 5 Apr 2019 17:15:22 +0000 (UTC)
From: Peggy Shafer
To: warranty@lifecorpproducts.com
Message-ID:
Subject: Issue with Electric Infared Heater
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Dear Customer Service,
I have an electric infrared heater=C2=A0 Model #LS11000HH, Serial #XW818402=
559 which has scorched two different electrical outlets and the plug has so=
me signs of melting near the prongs.
I have taken the heater out of service.
Please advise.
Margaret Shafer
— =_Part_282389_[protected].[protected]
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Hi
I have a life corp electric infrared heater model # LS-6DMIQH-X
serial # XW311401280
good little unit heats well but I cant seem to find a rocker switch for it ?
I got lucky once before and found a new one to replace one that died, and its happened again but I cannot find a new switch.
Its a lighted unit thin .
power is 120v 60 HZ 1500 w