Mr Lillicrap and Mr Chillcot own and run this company and they have a terrible reputation - i just wish i had known this before i had dealings with them. They own several houses in Cornwall, and Mr Lillicrap was the our landlord during a 12 month tenancy in Truro.
As soon as we moved into the property, we were warned about Mr Lillicrap as being a hard-nosed, money-grabbing man - previous tenants told us how he had kept their deposits and the agency we went through to find the property agreed that he was 'very hard work!'.
The 12 months tenancy was a total nightmare - nothing in the house worked and things never got fixed, despite hundreds of phone calls. The heating never worked and we needed to have 3-4 electric heaters just to keep warm! Mr Lillicrap was extremely rude, he went against his word several times and even charged us an extra £550 per month just to have a dog at the property!
One day, towards the end of the tenancy, a severe gale literally blew the roof off the house and we had rain and wind coming through the house. We could not stay there out of sheer safety...huge roof tiles were falling every few minutes! Mr Lillicrap did not offer us any alternative accomodation and the builder told us it was too dangerous to repair...he also told us that Mr Liillicrap was planning to tear the property down as soon as we left...hence his reluctance to repair it!
So, we had no choice but to spend hundreds of pounds moving to new accomodation, travelling to and from to collect our belongings and getting no compensation.
We spent days cleaning the house, hiring carpet cleaners etc to ensure we got our deposit returned but we then got told that Mr Lillicrap was going to keep the £3000 deposit! Amazingly, our agency contact (who knew what had been happening) was not allowed to do the inspection and Mr Lillicrap asked for his own 'contact' to carry out the inspection! I wonder why!?!
Needless to say, we are now suing Mr Lillcrap for the deposit and the expenses/personal inconvenience we experienced throughout the 12 months!
This man is truly a cold-hearted, money-grabbing crook and i would never recommend anyone doing business with him or his company. His name says it all - CRAP!
This so called review relates clearly to a rental property : Lillicrap Chilcott was establishes in 2001 and has NEVER, repeat NEVER dealt with lettings in any way, shape or form whatsoever . That websites exist by publicising the weird rants of goodness knows who - as I doubt even the name is real - is a sad indictment of the internet era . I strongly recommend that Complaints Board .com remove this clearly libelous posting immediately . I repeat, Lillicrap Chilcott has NEVER EVER dealt with rentals . I imagine this has been posted by a competitor estate agency and such antics should be investigated by the Police .
Ian Lillicrap