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LuLu Hypermarket

LuLu Hypermarket review: lottery 94

K
Author of the review
12:00 am EST
Review updated:
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On the 12th of December I got a message in my mobile that I have won 11o,000 UK Pounds in 142 nd anniversary draws. The message was send from Nigeria Tel # [protected] & [protected] and asked me to contact at mail ID ([protected]@yahoo.com) from
Egnr. ISSA MEGEMU and Anthony Floyd.
13 th DecemberI have send all the informations and the courier charge they asked to pay 360 GBP to DHL account administrator in Nigeria.
Now they are asking me to pay another 1870 GBP for tax.
Now please advise me is this a fake message or if it is true how can I go for it.

Rgsds
Thamban

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

94 comments
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Vrinda Varma
US
Apr 02, 2019 8:07 pm EDT

I purchased packed onion from lulu hupermarket on 23/03/2019 vide bill no 198929 . After reaching home i found the both the packets are rotten one and not usable. We expect quality product from hypermarket.

LuLu Hypermarket
LuLu Hypermarket
Apr 16, 2019 1:31 am EDT

Hello Vrinda, we apologize for the inconvenience, kindly send your contact details to customerservice@luluhypermarket.com so we may contact you at the soonest. Thank you!

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The Ramster
US
Apr 10, 2019 12:33 am EDT

Found eggs in many pistachios which were bought from Lulu RAK Mall, RAK...also found insects in some of the pistachios...totally unacceptable...worst quality

LuLu Hypermarket
LuLu Hypermarket
Apr 16, 2019 1:32 am EDT

Hello The Ramster, we apologize for the inconvenience, kindly send your contact details to customerservice@luluhypermarket.com so we may contact you at the soonest. Thank you!

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RonyModayil
AE
Apr 15, 2019 4:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

we purchase 5 kg rice from lulu -emke stores, madinat zayed abu dhabi, it was full of worms.

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TJO21
US
Apr 21, 2019 3:37 pm EDT

We just bought chicken fried rice from lulu al messilia branch... It was completely spoiled and was stinking up on opening the container

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Raisal r m
US
Apr 21, 2019 4:03 pm EDT

Milk powder is not usable. Waste of Money

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Noel Palimar
US
Apr 28, 2019 12:27 am EDT

Dear Sir,

Greetings!

Thanks a lot for LuLu customer service Shira Mall Dammam, I complain regarding two times deduction from my credit card. Last week I received my money back from Mr. Hameed LuLu customer service.

Regards,

Noel

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Jewel Mathew
SA
May 11, 2019 5:34 am EDT

Al hasa Lulu, counter number 29, on 03 may 2019 7.45pm one biller closed the counter and all people including me were in que . He stopped and went outsode. Other all people are still working .

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Shazia1809
SA
May 11, 2019 7:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We buy pistachio [protected] barcode from tabuk saudia arabia, it was on offer on 04.05.2019 it was 39.90 per kg but when we check bill it was 73 saudi ryal taken from us TRN :[protected] please check and give response clearly how i can get back my money in future make sure these problms not occur

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Nisar Karakkadan
dubai, AE
May 11, 2019 9:31 am EDT

Cloth Damage for First use

I want to change this

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harimanju
IN
May 18, 2019 4:39 pm EDT

Respected sir plain carry bag provided in luluexpress nattika doesn't satisfy our need.. because it is not available in small one.. available plain cover is large ..hope u will do the required action.

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Junaid4927
AE
Jun 09, 2019 6:47 pm EDT

Dear sir

I purchased ken wood blender blp304
From lulu al barsha branch
Unfortunately this new product opened from home but not working. I believed in your product and service so idid not checked from outlet.

I here attached details of invoice and photos
I don't want this product, can take new ikon products instead of this ?

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Mohammed khaja
KW
Jun 16, 2019 2:22 am EDT

When I asked sales man shoes he said buy 2 one free when come to home and cross when seen bill in invoice he charged three of them please check and resolved it soon otherwise I will return it.

I am a regular costumer of lulu since 2008.

My local line number
[protected]

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akthar hussain
US
Jun 19, 2019 8:50 am EDT

Today i bought vegetables from lulu .. shockingly when i came home 1 piece of herbs(spinach) rate is 1 sar but i was charged 5.20 .

shame on lulu to cheat customers

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Emzzzz
PH
Jul 21, 2019 3:34 am EDT

Iwant to report of your to employee that have an affair there name is prem kumal and emily cerdan.i have a picture to proof what im reporting.prem kumal os married in nepal

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san perera
US
Aug 17, 2019 3:58 am EDT

hi we purchased watermelon cut piece from al wasal new lulu express in dubai, .it is totally bad . it is low quality fresh items .thx

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Jella
QA
Aug 27, 2019 2:18 pm EDT

I chewed on a metal scrap in it. Almost finish a piece when i chewed on something hard and to my surprise it's a metal scrap! I need to be compensated for the damages it could cause to my health otherwisw i'm going to bring this concern to qatar food authority and have it examined. You can contact me on [protected]

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edwardbenzigar
AE
Sep 01, 2019 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

From AUG 14 i am sending emails to your email id .
Posted complaint in Twitter.

No action is taken.

?

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Omar Shareef
US
Sep 09, 2019 5:05 pm EDT

I purchased a citizen Thermometer from lulu gharafa branch few hours before and after reaching home when I opened the box I cannot find any thermometer inside the box and also the box was not sealed when I tried to open (photos attached).

So I would like to know the reason why it happened.

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Bandar Alhathal
US
Oct 16, 2019 5:47 am EDT

Hi you branch in Atyaf mall all the mall has no mobile coverage whats so ever. this has been a big challenge many many times. I lost my wife yesterday for 20 mins I walked searching for her + one week ago my work was calling me and my phone was off because am shopping inside. either you solve this problem or am not coming again

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tuan ruwais
US
Oct 26, 2019 11:27 pm EDT

I have requested to deliver the TCL TV on 21/10/19 by 5 to 6 pm.
They said that the deliver will be on 5 to 10pm.
Why should i have to wait until 10pm.
Why i can't request this for my convenient time.

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Shaikhzahid83
US
Nov 10, 2019 12:30 am EST

There is worm in the fig.
Most of the fig have fungus in it.

Will update this video on FB and all social media.

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Ranjith Porkalam
AE
Nov 17, 2019 4:54 pm EST

I bought this shoe in June 2019 at Al Barsha Branch Dubai
By four months, it was ruined. Purchased for the purpose of lasting two years,
Is there any action to replace it?

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Chandresha
SA
Nov 30, 2019 11:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I finished shoping and i came to cash counter exact before 1min of salah but the cashier refused to cash out only headphone and shoe is this a good service provided ? Like this you caring youre customer iam a regular customer totally disapointed with this

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Iva Dimi
AE
Dec 09, 2019 2:20 am EST

I bought on 28 Nov in mushrif mall in abu Dhabi. It's mold very bad, looking I don't know how many years old.

I'll take it to the food inspection in abu Dhabi. What kind of products you are sling. This is very bad.

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Ramya0402
AE
Dec 28, 2019 11:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought lulu brand groundnut yesterday from lulu hypermarket Today I opened a pack I saw some small insects and worms are there but product date was last month only and it has 2 years to expiry . I was shocked to this from lulu brand I took photo also what will happen if I dint see and use that? I have trust issue on this brand am in al ruwais

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Sijos
US
Jan 01, 2020 5:03 am EST

I bought a sofa set From Al nada Sharjah Lulu..it's filled inside with garbage such as dirty cloth piceses.etc...i m very much shamfull..some time we get irritation while using ..( itching)..now understood the reason behind it...

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Robbie Sokhi
US
Feb 16, 2020 12:16 am EST

I bought strawberries from lulu hamriya outlet in dubai. Those strawberries were priced as 10 dhs for 3 boxes. On opening the boxes it contained dangerous fungus in strawberries.This is a threat to all the residents of UAE.

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LuLu Hypermarket
LuLu Hypermarket
Mar 04, 2020 1:55 am EST

Dear Robbie, we apologise for the inconvenience. We request you to send a detailed email of your issue along with your contact details to customerservice@luluhypermarket.com so we may contact you at the soonest. Thank you.

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Bishow Pandey
US
Mar 15, 2020 9:33 am EDT

Date of [protected] i visit khurais road riyadh branch. I purchase 3 veg rolls and one mutton biryani from hot food section but the food is not fresh at all. The taste didn't reach the standard that I was expecting. Its cold (biryani) and very hard (veg roll) .

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Anbu2711
SA
May 17, 2020 5:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

During this covid-19 pandemic period, lulu hypermarket says that we can order online, but payment option not working. When complained to customer care, no response. LULU hypermarket management forcing us to enter their mall, online is not working for lulu

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Imran579
Jubail, SA
Sep 11, 2022 9:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was perches a IK facial cleansing kitIK-6101, display offer rate showing 79Sr but billing amount detected 89sr, when i was try to complain next day, customer service counter person told me we are forget to change the display rate, even after two days same display showing! Why u make fools to the customer.

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Senthil Kumar K
US
Oct 10, 2022 1:22 pm EDT

I have ordered few items over Lulu mobile app from Riyadh.

Ordered date : Sep 18 22:54:54

Order Number: [protected]

Partials orders delivered on 21-Sep.

Received a mail that my product was delivered on 22-Sep, but product didn't delivered to my address yet. Gave complaint in Customer care on 23-Sep, but no action taken yet.

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Anonymous girlo
US
Oct 10, 2022 1:39 pm EDT

The men working on first floor electrical items, like refrigerator, washing machine are so rude and behave like [censored], they stare at women and are not supportive to the customers. Especially the men from Malabar India.

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Sheheen Camball
US
Oct 17, 2022 11:15 pm EDT

complaint about fungus in orange fruit So, before selling, you should be able to sell a quality product to customers. Please take action as soon as possible. These types of issues can lead to food bone illnesses.

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Najmudheen Anjillath
US
Oct 23, 2022 6:05 am EDT

I bought an arabic bread from your shop today, my 7 year old son and I noticed that it had fungus after half of eating it, please take care not to sell such foods. I also get minor upset stomach after consuming it.

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Sudheesh S
US
Oct 29, 2022 11:49 pm EDT

Requested warranty period service for faulty fridge. Repair guys came after 10 days!

Took the fridge and disappeared. No reply after 10 days. No support from customer service also.

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Conane
US
Nov 12, 2022 12:19 pm EST

The managers [censored]ing girl staffs in Qatar bin Mahmoud lulu .

A big clutter happened there .

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Nishana Science PM2
US
Dec 21, 2022 7:02 pm EST

I purchased Bompani washing machine and extend 2 year warranty. 4month ago machine got damaged we file complaint after 3 weeks we got our product. 3 weeks it's a long time that's OK but now again same problem so service that much not reliable.

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Jeshit h
US
Jan 15, 2023 2:20 am EST

Dear sir/mam

RD E/Neo 207E BL 192L 5 on 02/01/2023, and it's not yet delivered. Please take necessary action.

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Mavely
US
Jan 16, 2023 11:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Despite assurance of delivery on 8th,

Extended by you to 9th morning, and then to 9th evening, yet to receive.

One item there in was for a child and essential.

Kindly intervene for an immediate resolution

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chandan paul movies & entertainment
US
Feb 05, 2023 2:07 am EST

I buy a phone 22 jan but the phone is getting stop frequently or hanged..so I ask to the customer service..i will buy a new phone on 40 50 omr instead of this old phone I buy in 21 omr..still they are not agreed and talking rudely..Sohar lulu

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  3. LuLu Hypermarket emails
  4. LuLu Hypermarket address
    Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, United Arab Emirates
  5. LuLu Hypermarket social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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