Menu
For Business Write a review File a complaint
LuLu Hypermarket

LuLu Hypermarket review: top loader washing machine

M
Author of the review
7:44 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

I like lulu and its products a lot. My extensive shopping is almost always done at one of the Lulu branches.

Day before yesterday I bought a washing machine which I was told, would be delivered the next day. I was given six hours waiting period for the next day which is too long for anyone just to sit and wait for 6 hrs.!

With the google map distance calculation, one can easily calculate the delivery time for each time and, may keep half an hour time in hand for any emergency.

Yet another mishap: I was given the time from 4:00 pm to 10:00 pm! I received a call at 11:30 pm while I was sleeping, the person was asking my address to come and deliver the washing machine(nuts!). I asked him to come next day to install the machine but he said he will only deliver. 1) It is very unprofessional to drop the machine without installing and making sure that there are no issues in the machine. 2) Am I supposed to get a plumber at an additional cost to install the machine?

Previously, I bought a cooking range from LuLu and they installed the stove and asked us to make sure that everything is fine. That's what all the reputable companies do!

I am quite upset about this approach and would want Lulu to correct their appointments scheduling and install the big machines that need a specialist.

Mrs. Eberle
[protected]

Dec 11, 2019 8:42 am EST
LuLu Hypermarket customer support contacts
Address

Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, AE

File a complaint Write a review
Dear Mrs. Eberle, we apologize for the inconvenience. We request you to send the name of the branch where you bought the washing maching unit to customerservice@luluhypermarket.com together with the copy of the bill or warranty certificate from LuLu, so we will be able to assist you further. Looking forward to receiving your mail. Respectfully yours, Team LuLu
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments
Add a comment

More LuLu Hypermarket reviews & complaints

LuLu Hypermarket - unbelievable customer service 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LuLu Hypermarket - lottery 94
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
LuLu Hypermarket - ikon led smart tv-ik-e40dms 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
LuLu Hypermarket - fish
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
LuLu Hypermarket - Regarding the Billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LuLu Hypermarket - mental harassment
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. LuLu Hypermarket Contacts

  2. LuLu Hypermarket phone numbers
    +973 17 553 555
    +973 17 553 555
    Click up if you have successfully reached LuLu Hypermarket by calling +973 17 553 555 phone number 18 18 users reported that they have successfully reached LuLu Hypermarket by calling +973 17 553 555 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +973 17 553 555 phone number 6 6 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +973 17 553 555 phone number
    50%
    Confidence score
    Bahrain
    +965 23 910 111
    +965 23 910 111
    Click up if you have successfully reached LuLu Hypermarket by calling +965 23 910 111 phone number 9 9 users reported that they have successfully reached LuLu Hypermarket by calling +965 23 910 111 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +965 23 910 111 phone number 1 1 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +965 23 910 111 phone number
    80%
    Confidence score
    Kuwait
    +965 24 759 333
    +965 24 759 333
    Click up if you have successfully reached LuLu Hypermarket by calling +965 24 759 333 phone number 2 2 users reported that they have successfully reached LuLu Hypermarket by calling +965 24 759 333 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +965 24 759 333 phone number 0 0 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +965 24 759 333 phone number
    100%
    Confidence score
    Kuwait
    +968 22 034 000
    +968 22 034 000
    Click up if you have successfully reached LuLu Hypermarket by calling +968 22 034 000 phone number 1 1 users reported that they have successfully reached LuLu Hypermarket by calling +968 22 034 000 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +968 22 034 000 phone number 3 3 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +968 22 034 000 phone number
    Oman
    +974 40 421 111
    +974 40 421 111
    Click up if you have successfully reached LuLu Hypermarket by calling +974 40 421 111 phone number 9 9 users reported that they have successfully reached LuLu Hypermarket by calling +974 40 421 111 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +974 40 421 111 phone number 11 11 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +974 40 421 111 phone number
    Qatar
    +966 126 656 259
    +966 126 656 259
    Click up if you have successfully reached LuLu Hypermarket by calling +966 126 656 259 phone number 56 56 users reported that they have successfully reached LuLu Hypermarket by calling +966 126 656 259 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +966 126 656 259 phone number 20 20 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +966 126 656 259 phone number
    47%
    Confidence score
    Saudi Arabia
    +966 389 475 75
    +966 389 475 75
    Click up if you have successfully reached LuLu Hypermarket by calling +966 389 475 75 phone number 38 38 users reported that they have successfully reached LuLu Hypermarket by calling +966 389 475 75 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +966 389 475 75 phone number 16 16 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +966 389 475 75 phone number
    41%
    Confidence score
    Saudi Arabia
    +966 114 028 877
    +966 114 028 877
    Click up if you have successfully reached LuLu Hypermarket by calling +966 114 028 877 phone number 29 29 users reported that they have successfully reached LuLu Hypermarket by calling +966 114 028 877 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +966 114 028 877 phone number 9 9 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +966 114 028 877 phone number
    53%
    Confidence score
    Saudi Arabia
    +971 37 118 500
    +971 37 118 500
    Click up if you have successfully reached LuLu Hypermarket by calling +971 37 118 500 phone number 7 7 users reported that they have successfully reached LuLu Hypermarket by calling +971 37 118 500 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +971 37 118 500 phone number 3 3 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +971 37 118 500 phone number
    40%
    Confidence score
    UAE
    +971 42 988 850
    +971 42 988 850
    Click up if you have successfully reached LuLu Hypermarket by calling +971 42 988 850 phone number 1 1 users reported that they have successfully reached LuLu Hypermarket by calling +971 42 988 850 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +971 42 988 850 phone number 5 5 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +971 42 988 850 phone number
    UAE
    +971 26 421 888
    +971 26 421 888
    Click up if you have successfully reached LuLu Hypermarket by calling +971 26 421 888 phone number 0 0 users reported that they have successfully reached LuLu Hypermarket by calling +971 26 421 888 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +971 26 421 888 phone number 2 2 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +971 26 421 888 phone number
    UAE
    +971 24 182 000
    +971 24 182 000
    Click up if you have successfully reached LuLu Hypermarket by calling +971 24 182 000 phone number 5 5 users reported that they have successfully reached LuLu Hypermarket by calling +971 24 182 000 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +971 24 182 000 phone number 2 2 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +971 24 182 000 phone number
    43%
    Confidence score
    UAE
    +91 484 272 7756
    +91 484 272 7756
    Click up if you have successfully reached LuLu Hypermarket by calling +91 484 272 7756 phone number 2 2 users reported that they have successfully reached LuLu Hypermarket by calling +91 484 272 7756 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +91 484 272 7756 phone number 0 0 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +91 484 272 7756 phone number
    100%
    Confidence score
    India
    +91 484 272 7757
    +91 484 272 7757
    Click up if you have successfully reached LuLu Hypermarket by calling +91 484 272 7757 phone number 3 3 users reported that they have successfully reached LuLu Hypermarket by calling +91 484 272 7757 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +91 484 272 7757 phone number 0 0 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +91 484 272 7757 phone number
    100%
    Confidence score
    India
    +60 326 160 000
    +60 326 160 000
    Click up if you have successfully reached LuLu Hypermarket by calling +60 326 160 000 phone number 4 4 users reported that they have successfully reached LuLu Hypermarket by calling +60 326 160 000 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +60 326 160 000 phone number 3 3 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +60 326 160 000 phone number
    14%
    Confidence score
    Malaysia
    +62 21 2984 4000
    +62 21 2984 4000
    Click up if you have successfully reached LuLu Hypermarket by calling +62 21 2984 4000 phone number 2 2 users reported that they have successfully reached LuLu Hypermarket by calling +62 21 2984 4000 phone number Click down if you have unsuccessfully reached LuLu Hypermarket by calling +62 21 2984 4000 phone number 3 3 users reported that they have UNsuccessfully reached LuLu Hypermarket by calling +62 21 2984 4000 phone number
    Indonesia
    More phone numbers
  3. LuLu Hypermarket emails
  4. LuLu Hypermarket address
    Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, United Arab Emirates
  5. LuLu Hypermarket social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all LuLu Hypermarket contacts
LuLu Hypermarket Category
LuLu Hypermarket is ranked 28 among 67 companies in the Department Stores category

Most discussed LuLu Hypermarket complaints

lottery
3
(opinions to this review)