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MasseurFinder.com Complaints 87

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3:33 pm EST

MasseurFinder.com Declined services

I asked the masseur if he was ok with hairy men. He said no thanks. I was discriminated against. This is his information :

Date of incident: 04/06/21
Time: 2:55 PM
Masseurfinder name: Vitali

Client:
You ok with hairy  guys

+[protected]:
no thanks

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OAs
US
Oct 18, 2022 11:25 am EDT

You asked and you got the answer. Where is a discrimination here? This is a preference of a therapist. Just find another one who is ok with hair and be a man. Why posting such a ridiculous comment?

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10:01 am EDT
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MasseurFinder.com Horrible service

Please remove the profile of"Cristian from Dallas, TX" on Masseur Finder. He is NOT a licensed massage therapist...he is using it as a cover up! He did not finish the appointment and wanted to do "something" other than give a professional massage.

Desired outcome: Remove him from the platform and warn others!

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3:18 pm EST

MasseurFinder.com Masseure Ethics

Masseures advertising within the Los Angeles, California area do not respond and/or they respond, book appointments and then cancel on the client for unknown reasons. The website does not allow clients to openly leave reviews of the masseures. You can only leave a review if invited by a masseure to do so. I have reached out to 4 masseures who never replied. One replied, booked apppointment and then cancelled 30 minutes before he was due to arrive. Today, one confirmed 2 appointments, insisted that I book the appointments thru the booking app on masseurefinder, which I did, and then he replied he could not do the appts as something had come up and when I went back to his page and into his booking app, the 2 appts were appearing available that I had booked. The site appears to be filled with non-professional and rude men.

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9:22 am EST

MasseurFinder.com Massage

https://www.masseurfinder.com/massage/fort_lauderdale/

The above masseur offered a deal for BOGO 90 min massage get one free. He came to house and gave the first massage to me and my partner. We paid the $195 each and he told us to call him anytime to schedule the free one. A week or so later we tried Calling and texting and he never answered. This has gone on for several months. Now he has moved and will not honor the massages or return them money. Also his photos are not current and he is very misleading

Desired outcome: Refund of $195

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W32C
US
Jun 06, 2022 4:37 pm EDT
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you can still sue him in small claims court to teach him a lesson.

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D
4:55 am EST

MasseurFinder.com Fake masseur

Massage By Robert at masseurfinder in Michigan
jan 6th, 2021 He was suppose to do an hour session but only do half hour and give a happy ending at the end he horrible with massage, doing just rubdown going way too fast want $80 buck I refused give him and only $60 I need to report about this and he need to remove the ads and horrible horrible experience my whole entire life totally fake! he even use lotions not professionally massage oil or anything like that
Please you need to investigating about his work also I would recommend to shut down his business and he also do craigslist under "beauty section"

It's horrible...

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2:18 am EST
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MasseurFinder.com Fake! scammed! robbed!

I too was scammed and this was a first. Dec 7th 2020 While visiting LA (California) I hit up a guy from the website. He first tells me YES, I am available. Then he comes back and says I'm tired but I have someone for you. I reach out to that guy, get to his apartment only to get undressed and his friend (who he calls his girlfriend) starts beating on the door. At first I thought this is a real situation but as my lawyer began to research him it wasn't his girlfriend at all and apparently they were watching to set this whole thing up. but this guy had already taking my money and hasn't giving it back. PRINCE is fake and his friend Kris also. He kept my money and didn't provide thw massage. And kept lying! Attached are their pictures. Prince is the one from the site. Neither of them will respond.

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12:42 am EST
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MasseurFinder.com Robbed

I contacted a masseur a few days ago to book with. I booked with a session with the guy, his name is Cooper. After I booked I went to the office, "it was a very nice & professional set up". He tells me that he only accepts cash payments "which I was fine with became I wasn't comfortable giving my card info out". I lay there and he uses his oils then says "I'll be right back, I forgot one of my massage guns in the car". So I lay there for about 5 minutes and get a text saying that he LEFT because he left that item at his last appointment which was 1 hour away and says that it's a $400 item. Mind you he left with my money, with me just laying up there, & without any explanation before he drove off. This man stole $200 from me and now he won't answer his calls. I can't believe this just happened to me.

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Arroul Ford
US
Apr 10, 2022 10:48 pm EDT

This guy is a scam artist. He takes money in advance then leaves. It happened to me too. Avoid him.

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ChicagoGuy2
Chicago, US
Apr 22, 2021 10:20 pm EDT
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this just happened to me as well!

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Izac
US
Nov 28, 2020 11:26 am EST
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Wow what a jerk. Post a link to his profile so the public can be warned. You can also report him to MF.com via email.

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ChicagoGuy2
Chicago, US
Apr 22, 2021 10:21 pm EDT
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Replying to comment of Izac

You can't leave reviews on MasseurFinder anymore. You have to send them to the masseur and he gives them to the company. What a load of crap!

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8:10 am EDT

MasseurFinder.com Massage by Sammy from masseurfinder

I am filing a formal complaint against Sammy from MasseurFinder. Sammy provides therapeutic massage out of his home in Plano. Upon arrival, Sammy seemed very unfriendly, rude, and felt that he was a racist. Sammy was not wearing any protective face mask and his home seemed very untidy and dirty. Someone needs to investigate this as soon as possible.

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6:23 pm EDT
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MasseurFinder.com My masseur account removed

Masseurfinder.com removed my account after advertising with them for 5.5 years. I'm very upset as this is my main source of income. I don't even know a way to get in touch with them to give my side of things and reconcile. I received a text complaint from a disgruntled client that he felt discriminated and then complained I looked older in person than my pictures (which are my real recent pics actually). I got the email an hour later that my account was removed. I can't help but wonder if he had contacted the website with his bogus complaint.

Should I consider a lawsuit against them?

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LandonMichaelMarks
Philadelphia, PA, US
Aug 13, 2021 1:09 am EDT

I was kicked off after years of using MasseurFinder.com for no reason at all. At least they won't tell Me why? MasseurFinder was my main source of income so I don't know what to do either.

LandonMichaelMarks@gmail.com

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Jeremy Barnes
US
Nov 22, 2020 11:02 am EST

The question is, how would he have contacted them? I was also removed back in January FOR NO REASON and ive been with them for 12 yrs. have you been able to get back on? if so how? Hugs Jeremy

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Izac
US
Nov 22, 2020 6:33 pm EST
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They respond to one of their email addresses posted to their privacy policy. I hired a paralegal and mailed them a notice of claim to sue. Waiting reply.

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ReikiJack
US
Apr 16, 2021 3:01 pm EDT
Replying to comment of Izac

How did that go? I also got booted because of a glitch where an older ad opened up that offered scrub downs. That for some reason is forbidden. I had only excellent reviews. There was no sympathy or customer service intervention. It was a huge loss of income after being on the site for a decade.

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8:24 pm EDT

MasseurFinder.com Apparent racism

On 7/9/20, around 5:30pm, I reached out to an Advertiser on MasseurFinder, "Massage by Michael" (Fountain Valley, CA) via text, asking for availability for a 90 minute in-call. He responded a couple of hours later, after apologizing for being with clients. He then asked where I'd be coming from, and I responded that I was hanging out with friends in South Los Angeles. The simple response came back, "Don't text me again." I asked for a reason why, and apologized for whatever offense I had inadvertently caused. No response. It later occurred to me that the only thing that changed our pleasant and brief back-and-forth was the information "South Los Angeles." I can only assume some kind of biased judgment had been made about me, what I am (or am not). On its mission statement, MasseurFinder prides itself on "providing a forum where [users] can seek bodywork without fear of discrimination or judgment." That is the exact opposite of my experience with this bodyworker, and felt very much like I had been racially profiled and barred based on this judgment.

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J
9:06 am EDT

MasseurFinder.com Was I just manipulated into sex with my masseuse?

I had the grossest massage of my life by a guy named robert. Maybe it was sexual assault? He said he didn't have a table and that it was fine to use my bed and when I laid down he took his pants off and laid next to me!? He started rubbing me like some kind of prostitute. I was so horrified I just lay there. He kept stroking my ear and telling me he was a master of the sensual arts. It was so gross. I didn't know what to do and so I jist went with it as I could tell he had bot intension of actually massaging me and was asking me weird questions. We ended up hooking up and I feel totally used and rotten inside. He was not a masseuse. I had a trauma response. I chose a gay friendly massage thinking they wouldn't judge me and WTF!?!? This site should be banned.

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Update by Jacob greenbrier
Jul 10, 2020 9:13 am EDT

Oh and I had a creepy accent that I’m almost positive was made up.

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12:22 am EDT

MasseurFinder.com Non licensed “therapists”

I tried to book a massage with a guy named Mike who is no longer on the site. He asked me if I could send pictures of myself before I book. I told him I do not feel comfortable doing that. He told me if I am not fit then he will not book me. I asked him if he was licensed. He said to never contact him again. I looked at several ads of which they are not licensed therapists. I feel that masseur Finder should require massage therapists to list massage license number on their ad because there are too many men posing as massage therapists and doing illegal activities.

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7:23 pm EDT

MasseurFinder.com Site turned off available now feature

Here's my thing yes there is a virus going on, but some of us are still available to work! Especially in area's that are not hard hit! Yet Masseur Finder cancels the whole Available Now feature, which makes it look like no one is available! It should be up the masseur if he is open for business or not, most work from home! so not like home is closed! This site is such a pain in the butt!

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2:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MasseurFinder.com Theft

To whom it may concern-
I reside in Los Angeles, CA. On March 16, 2020 at 7pm I made an appointment
to meet with Clinton aka Massage by Ra (also goes by the name Ronnie) to get a massage. Prior to meeting Clinton (in a text exchange) I told him that I did not like being catfished so if he was not the person in the pics and/or not a real massage therapist to let me know so we dont waste each others time. He assured me that he was a trained massage therapist and that he was the person in the pics. As it turned out his pics are outdated and he is not a trained massage therapist. To add insult to injury Clinton (Massage by Ra) showed up high on drugs. I told him I was no longer interested. Clinton (Massage by Ra) demanded that I pay him for his time. I told him under the circumstances I would not pay him because of his deceit. We went back and forth for a minute or two then I realized there was reasoning with him (maybe it was the drugs). I asked Clinton (Massage by Ra) to leave then I proceeded to the door to let him out. When I turned my back unbeknownst to me Clinton grabbed my cell phones. When I realized my phones were missing he was long gone. Fortunately I have cameras in my home. Once I retrieve the footage I plan to file a police report against this imposter/thief. I always exercise great caution when using Masseur Finder and any other site because everyone is not honest. I bring this matter to your attention because Clinton (Massage by Ra) should not be allowed to use this platform to not only deceive but to perpetrate crimes against hard working members of the LGBT community. From deceit and lies to being combative and theft Clinton is a threat to the LGBT community but to society at large. We are encouraged to say something if we see something. Well this me sounding the alarm. Please do your part in helping to keep those who use the Masseur Finder platform safe from criminals like Clinton (Massage by Ra). Thank you

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7:48 am EDT
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MasseurFinder.com racist company

Please refund my money and cancel my membership with you guys. You guys are obviously racist! I reviewed other profiles and there is no difference between my photos than others. I will be contacting the better business bureau and calling my bank immediately! Refund my money! I have been a faithful member for over 3 years and you deleted all my pics I had for months! You guys even deleted my text verbiage that I had for 2 years as well. Thanks am actually a licensed Masseur on the side and a government IT professional as a career! If you got to rent men.com, you will find a lot of your masseurs advertise on their as escorts with fully nude pics. I had over 20 legit reviews on Masseur Finder. How dare you mistreat me when I've been a loyal customer of your site. I have started a investigation against your site! I will not be disrespected by you any longer!

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4:11 pm EDT

MasseurFinder.com Account Cancelled.

If someone from that office does not contact me personally within 3 business days from today--I am starting a class-action lawsuit.
Trip Kennedy
[protected]

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Jeremy Barnes
US
Sep 12, 2020 4:01 pm EDT

Did you ever hear from anyone?

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C
9:51 pm EST

MasseurFinder.com Massage therapist

I would like to speak to someone who deals with the massures that are advertising. I was harrassed and threatened by one of your advertisers. He was clearly having a bad day. And threatened to give out and post all my personal information. He was very defamatory. This is not ok. I'm seriously contemplating contacting my attorney. I would like a number to call asap to discuss this.
Thank you
Email is [protected]@gmail.com
I have texts I can send when I speak to appropriate persons.

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9:27 pm EST

MasseurFinder.com Website

Site not allowing me to sign in after payment

I paid the subscription fee as required and got blocked out of my account login: too many redirects error listed with blank page. They got my money!

What's even more aggravating is there is NO email! Google has no email in their search engines, there is no one listed in WHOIS and NO WAY to contact them! SCANDALOUS!

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Update by NeptuneCA
Feb 22, 2020 10:41 pm EST

Without notice the site allowed me back in later in the day. Still no email to be found..quite disconcerting to know there’s NO way to reach them if you get locked out of your account. I heard of skimpy staffing but this is ridiculous!

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9:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MasseurFinder.com my account was deactivated and I don't know why.

Good evening. My account was deactivated over a year ago and I have no clue why. I would like to renew my subscription with masseur finder as soon as possible. I enjoyed utilizing your platform for 3 years and it would be a real pleasure to get back on your site. Thank you.
My name is Justan DeGeneffe and I'm based out of Las Vegas. I can be reached via email at [protected]@hotmail.com

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12:38 am EST

MasseurFinder.com Fake massage site

Masseurfinder is a sleazy escort site that is laundering money. They are NOT a legit massage site. The guys on there are all escorts who don't even give massages & or even know how. They never have massage tables or towels or clean blankets. Very sleazy & seedy. The owners of this site force guys who want to advertise to submit nude pics to them in order to advertise with them. Ben the owner is a sleazy scumbag. I don't know how this site has not been investigated & shutdown.

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Anthonymssg
US
Feb 25, 2021 1:59 am EST

Masseurfinder is a sex trafficking site who are laundering money. it is true that they force anyone who wants to advertise with them to submit shirtless and nude photos of themselves and if you refuse as I did you will be blocked not only denied but blocked from ever trying to advertise with them.

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Xdclsd11
Los Angeles, US
Sep 21, 2022 5:10 am EDT

Not true at all, as you're not even allowed to post shirtless pictures no insinuate anything sensual. There are legitimate licensed massage therapists like myself that use the website.

MF changed my life and allowed me to live freely and not be exploited by working hard and underpaid at a spa.

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Anthonymssg
US
Feb 25, 2021 1:58 am EST

This is all very true.

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About MasseurFinder.com

Screenshot MasseurFinder.com
Masseurfinder is a directory of LGBT-friendly massage therapists and body workers in the United States and beyond.

Masseurfinder is a site that helps massage aficionados find the perfect massage pro, and helps massage advertisers establish a strong presence in the LGBT+ community. A safe space where clients are affirmatively welcomed with open arms regardless of sexual or gender identity.
Frequently asked questions (FAQ) about MasseurFinder.com customer service
Expand Collapse all
Is MasseurFinder.com a legitimate website?

Yes, MasseurFinder.com is a legitimate website that connects users with professional massage therapists.

How does MasseurFinder.com vet the therapists listed on their site?

MasseurFinder.com relies on therapists' professional credentials and user reviews, but the exact vetting process may not be publicly disclosed.

What services does MasseurFinder.com offer?

MasseurFinder.com serves as a platform where users can find and book appointments with professional massage therapists based on their specific needs and preferences.

Is it safe to use my credit card on MasseurFinder.com?

MasseurFinder.com implements standard security measures to protect your personal and financial information. However, always make sure you're on their official site before entering any sensitive information.

Does MasseurFinder.com have customer service?

Yes, MasseurFinder.com offers customer service to assist with any concerns or questions related to their platform and services.

How do I know the reviews on MasseurFinder.com are real?

MasseurFinder.com collects reviews from users who have booked and availed services through their platform, which adds to the credibility of the feedback.

Are there hidden fees on MasseurFinder.com?

MasseurFinder.com facilitates the booking of appointments with massage therapists. Any additional fees would likely depend on the individual policies of the therapists rather than the platform itself.

Does MasseurFinder.com have a refund policy?

Refund policies may vary depending on the individual therapists booked through MasseurFinder.com. It's best to clarify this with the chosen professional before booking.

How do I report a problem with a therapist I found on MasseurFinder.com?

You can contact MasseurFinder.com's customer service if you encounter any issues with a therapist booked through their platform.

Are the profiles on MasseurFinder.com verified?

MasseurFinder.com relies on therapists' professional credentials and user reviews. However, the extent of verification for each therapist's profile may vary.

Can I find therapists for specific types of massage on MasseurFinder.com?

Yes, MasseurFinder.com lists therapists who specialize in various types of massage, allowing users to find a professional who suits their specific needs.

How does MasseurFinder.com handle customer complaints?

MasseurFinder.com addresses customer complaints through its customer service team. They strive to resolve any issues to ensure user satisfaction.

What kind of information do I need to book a therapist on MasseurFinder.com?

The required information may vary, but typically, you'll need to provide your contact information and preferred appointment details.

Can I trust the therapists found on MasseurFinder.com?

While MasseurFinder.com hosts profiles of various therapists, the quality and reliability of services largely depend on the individual therapists. Always review user feedback and therapist credentials before making a decision.

Overview of MasseurFinder.com complaint handling

MasseurFinder.com reviews first appeared on Complaints Board on Aug 21, 2018. The latest review Suspension was posted on Sep 20, 2024. The latest complaint No account support was resolved on Jan 19, 2024. MasseurFinder.com has an average consumer rating of 1 stars from 90 reviews. MasseurFinder.com has resolved 8 complaints.
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  1. MasseurFinder.com Contacts

  2. MasseurFinder.com phone numbers
    +1 (915) 302-7722
    +1 (915) 302-7722
    Click up if you have successfully reached MasseurFinder.com by calling +1 (915) 302-7722 phone number 24 24 users reported that they have successfully reached MasseurFinder.com by calling +1 (915) 302-7722 phone number Click down if you have unsuccessfully reached MasseurFinder.com by calling +1 (915) 302-7722 phone number 34 34 users reported that they have UNsuccessfully reached MasseurFinder.com by calling +1 (915) 302-7722 phone number
  3. MasseurFinder.com emails
  4. MasseurFinder.com address
    427 N. Tatnall St., Wilmington, Delaware, 19801, United States
  5. MasseurFinder.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 24, 2024
MasseurFinder.com Category
MasseurFinder.com is ranked 1 among 19 companies in the Massage Therapy category

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