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Max Healthcare Institute review: Irresponsible Behavior from Hospital 5

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4:49 pm EDT
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Dr. Alka Bhasin is a very unprofessional, inhuman doctor. I have a doubt is she really a doctor or shopkeeper or business person, she is really a black spot on name of being a doctor. She only thinks about making money out of patients. My Mother had kidney issues and she having a treatment from Apollo hospital since last couple of years and she don’t have any problem, and she never been on dialysis. She had a breathing problem on 18th march 2013 at night, we take her to AIIMS, but they don’t have any vacant dialysis machine available that time, and we are not in a position to take her to the Apollo hospital, because it is too far from our house, so that we take her Max hospital Saket. At Max they started her treatment for hyperkalemia and hyper acidosis, after we been told she had high creatinine, so that she needs to be dialysis right away, and she started her dialysis, next day Dr. Bhasin told us she going to put my mother on a ventilator, and she put her on ventilator and her condition was deteriorating, in spite of that her vital parameter was coming down but Dr. Alka Bhasin keep on doing dialysis with ventilator and my mother condition going worst day by day. On top of it Dr Alka told us my mother needs a slow dialysis which is 24 hours procedure, I asked her if she give me an assurance, my mother condition going to be normal after this dialysis I will allow this, but she have no assurance and not a positive response. When I asked hospital junior doctors (Dr. Alka Bhasin) assistants, how she is doing, they don’t even know what is going on, we try to reach Dr. Alka on phone, she told my brother she will be there after one hour, but she never came on Friday the 22nd, and my brother waited for her 4 hours, my brother keep calling her on phone finally she hanged up the phone after 9 pm, what a shame. We are so pissed off, then we decided to move my mother to another hospital and we made an arrangement, but Max peoples not interested to send her to another hospital, they purposely delaying the releasing process. My mother look like already dead that time, they keep her on ventilator and try to make more money from us. We asked the ICU duty doctors, to remove her vent tube for a second, but they refused do it, and said that is against the law, they just want to keep her on ventilator, and make more money from us. Finally we have doctors from another hospital they checked all and they pronounced her dead at 7.35pm on dated March 23, 2013.

What Max hospital and Dr. Alka Bhasin did was horrendous, inhuman, and unprofessional.

DON'T GO TO MAX HOSPITAL AND ESPECIALLY Dr. ALKA BHASIN IS NOT WORTH THE TRUST A DOCTOR SHOULD HAVE. SHE WILL suck money out of THE PATIENT.

Dr. Alka Bhasin
Designation HOD & Sr. Consultant - Nephrology & Hypertension
Max Super Specialty Hospital Saket, New Delhi
Mobile [protected]
Phone [protected]
Email [protected]@maxhealthcare.com

5 comments
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S
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singhs
IN
Dec 27, 2013 2:19 am EST

she is the worst doctor i have ever seen. She played games with me and family. We trusted her completely but she is mean deaf and worst doctor. My father was under her treatment and when he had a bacteria infection she insisted on TB though all TB results were negative. But she didnt take a no and made him undergo several TB test including dye test because of which he had pneumonia. Eventually he lost conciousness and i moved him to other hospital but it was too late. Guys never approach her...stay away from this doctor ..she only writes notes and tests and nothinn else..Her accomplice Dr.Reddy (neuro) is involved with her.

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ramji1992
IN
Sep 30, 2016 1:00 am EDT

i have seen this is th bad hospital. it is only famous for suck money out of THE PATIENT. very lowcoorporation and unprofesional doctors team.

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Ishanm
IN
Sep 09, 2018 4:32 am EDT

People commenting stupid [censored] here don't know a thing about Medicine and are passing their judgement on a doctor's decision. She is a great doctor . Please check your facts before commenting.

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Pranav Puri
IN
Sep 23, 2018 9:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dr. Alka Bhasin is the worst doctor ever will never pay attention to CGHS patients will always find ways to pull money out of the patients. This doctor has zero knowledge, will always be keen on putting the patient on life support. Please save your patient/relative from this doctor and consult someone who is more knowledgeable. She only know who to spoil and complicate the cases.

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vivek borana
US
Feb 08, 2019 9:41 am EST

My Dr has mentioned in prescription to have Thallium test to check viability and Reversible Ischema in LAD.
At Nuclear medicine where test is performed they named this test as Stress MIBI/TETRAFOSMIN MP SCAN WITH GATED and performed the test on 7th Feb 2019. I devoted 8 hours for this test and at the end of the day I have been told that test is completed and I may collect my complete report on 8th Feb 2019.

When I reached to collect my report on 8th Feb 2019, I have been told that they only performed Test of Reversible Ischema and they forgotten about the test of checking viability and this test needs to be performed separately again to check viability and patient had to come again for this test.

Its completely a misguidance approach by hospital to its patients as they never told me about the complete test and when they committed that whole test is done then where is the question of checking viability test separately.

Moreover I have been told that for this viability test I will be billed again.

When once I have approached with Dr prescription to Nuclear medicine and the thing which is mentioned in prescription that has been billed then why should I pay separately for a test which is not done by mistake of hospital.

Moreover if Hospital has forgotten this test to be performed on 7th Jan 2019 then why I has not been communicated this thing on day itself and also the same has not been communicated to me next day also.
Only when I approached to collect reports then I got to know about this.

I need an strict action for the staff who is handling this case.

Dr Pankaj Dougall is HOD of Nuclear medicine and necessary action must be taken for staff who reads prescription carelessly.

This type of careless and reckless behaviour can take the life of a person.

It's a life threatening call from Max hospital staff for their patients.

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