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CB Travel and Vacations MGM Resorts International Points and comps
MGM Resorts International

MGM Resorts International review: Points and comps

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Author of the review
11:03 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Hi my name is Darren Howard I was in las vegas from 11th September to the 18th of September 2023 I did talk to the rewards desk at park mgm about my players card but they could not help they said they could do nothing about anything at that time. I play through £14,000 pound and have got nothing in the way of points slot play or even black jack play I should have reached my gold tier again and slot play but as you could not use your mgm cards in any Machines I have earned no points at all this very Frustrating. Can you please get in touch with me about this matter please.

Many thanks Darren Howard

Membership number is [protected].

My address is 30 papermill close Carshalton Surrey Sm52ad UK

Email address [protected]@msn.com

They did reply to my email I think they gave me about a 1000 points but do not hold me to that.i should have got my gold status again I have sent another 3 emails to them but its like they are ignoring me would just like clarification on what they intend to do many thanks Darren Howard

Desired outcome: Just clarification on why they have not solved this matter

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  3. MGM Resorts International emails
  4. MGM Resorts International address
    3600 Las Vegas Blvd, South, Las Vegas, Michigan, 89109, United States
  5. MGM Resorts International social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
MGM Resorts International Category
MGM Resorts International is ranked 26 among 518 companies in the Travel and Vacations category
#24 AccorHotels AccorHotels #25 Caesars Entertainment Caesars Entertainment #26 MGM Resorts International MGM Resorts International #27 Trivago Trivago #28 Hostelworld Hostelworld

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